Troubleshooting; Types Of Trouble And Their Solutions - Sony CCD-TRV49E Operating Instructions Manual

— Troubleshooting —
English

Types of trouble and their solutions

If you run into any problem using your camcorder, use the following table to troubleshoot the
problem. If the problem persists, disconnect the power source and contact your Sony dealer or local
authorized Sony service facility. If "C:ss:ss" appears on the screen, the self-diagnosis display
function has worked. See page 83.
In the recording mode
Symptom
START/STOP does not operate.
The power goes off.
The image on the viewfinder screen
is not clear.
The SteadyShot function does not
work. (CCD-TRV78E/TRV98E only)
The autofocusing function does not
work.
The x indicator flashes in the
viewfinder.
The picture does not appear in the
viewfinder.
A vertical band appears when you
shoot a subject such as lights or a
candle flame against a dark
background.
A vertical band appears when you
shoot a very bright subject.
Downloaded From VideoCamera-Manual.com Manuals
Cause and/or Corrective Actions
• The POWER switch is set to OFF (CHARGE) or PLAYER.
c Set it to CAMERA. (p. 26)
• The tape has run out.
c Rewind the tape or insert a new one. (p. 24, 38)
• The write-protect tab is set to expose the red mark.
c Use a new tape or slide the tab. (p. 24)
• The tape is stuck to the drum (moisture condensation).
c Remove the cassette and leave your camcorder for at least 1
hour to acclimatize. (p. 98)
• While being operated in CAMERA mode, your camcorder has
been in the standby mode for more than 5 minutes.
c Set the POWER switch to OFF (CHARGE) and then to
CAMERA again. (p. 26)
• The battery pack is dead or nearly dead.
c Install a fully charged battery pack. (p. 14, 15)
• The viewfinder lens is not adjusted.
c Adjust the viewfinder lens. (p. 31)
• STEADYSHOT is set to OFF in the menu settings.
c Set it to ON. (p. 69)
• The SteadyShot function does not work when the wide mode is
set to 16:9FULL.
• FOCUS is set to MANUAL.
c Set it to AUTO. (p. 55)
• Shooting conditions are not suitable for autofocus.
c Set FOCUS to MANUAL to focus manually. (p. 55)
• The video heads may be dirty.
c Clean the heads using the Sony V8-25CLD cleaning cassette
(optional). (p. 99)
• The LCD panel is open.
c Close the LCD panel. (p. 28)
• The contrast between the subject and background is too high.
This is not a malfunction.
• This is not a malfunction.
(Continued on the following page)
79