Toyota 2004 Prius Owner's Manual page 258

If you cannot operate back
door opener
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If the back door opener does not oper-
ate, you can open the back door from
the inside.
To open the back door from inside, per-
form the following procedure.
1. Open the luggage storage box (See
"Luggage storage box" on page 197.)
and remove the cover.
258
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2. Pull the lever with the back door mo-
tor, open the back door.
Be sure to have the back door opener
checked/repaired by your Toyota dealer.