Related Documents; Service Information - Symbol DS3578 User Manual

xviii DS3578 With FIPS Digital Scanner Product Reference Guide

Related Documents

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DS3578 With FIPS Quick Start Guide (p/n 72-151247 -xx) provides general information to help the user get
started with the digital scanner, including basic setup and operation instructions.
•
STB3508/3578 with FIPS Cradle Quick Reference Guide (p/n 72-150220-xx) provides information on
installing and operating STB3508/3578 cradles.
•
FLB3508/3578 with FIPS Cradle Quick Reference Guide (p/n 72-150221-xx) provides information on
installing and operating FLB3508/3578 cradles.
•
Advanced Data Formatting Programmer Guide (p/n 72E-69680-xx) provides information on ADF, a means of
customizing data before transmission to the host device.
For the latest version of this guide and all guides, go to:

Service Information

If you have a problem using the equipment, contact your facility's technical or systems support. If there is a
problem with the equipment, they will contact the Motorola Solutions Global Customer Support Center at:
http://www.motorolasolutions.com/support.
When contacting Motorola Solutions support, please have the following information available:
•
Serial number of the unit
•
Model number or product name
•
Software type and version number
Motorola responds to calls by e-mail, telephone or fax within the time limits set forth in service agreements.
If your problem cannot be solved by Motorola Support, you may need to return your equipment for servicing and
will be given specific directions. Motorola is not responsible for any damages incurred during shipment if the
approved shipping container is not used. Shipping the units improperly can possibly void the warranty.
If you purchased your product from a Motorola business partner, please contact that business partner for support.
http://www.motorolasolutions.com/support