Planar PT3290PW User Manual

Touch screen monitor

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PT3290PW
Touch Screen Monitor
USER'S GUIDE
www.planar.com

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Summary of Contents for Planar PT3290PW

  • Page 1 PT3290PW Touch Screen Monitor USER’S GUIDE www.planar.com...
  • Page 2 Please recycle or dispose of all electronic waste in accordance with local, state, and federal laws. Additional resources can be found online at http://www.planar.com/about/green/. The crossed-out wheelie bin symbol is to notify consumers in areas subject to Waste Electrical and Electronic Equipment (WEEE) Directive 2012/19/EU that the product was placed on the market after August 13, 2005 and must not be disposed of with other waste.
  • Page 3: Table Of Contents

    Table of Contents Usage Notice Precautions..........................1 Introduction About PT3290PW ........................3 Touch Screen for PT3290PW ....................3 Package Overview ...................... 4 Installation Product Overview ......................5 Front View ......................5 Bottom View ......................5 VESA Mount for Your Monitor ..................6 Start Your Installation ....................
  • Page 4: Precautions

    Usage Notice Precautions Follow all warnings, precautions and maintenance as recommended in this user’s manual to maximize the life of your unit. � Turn off the product before cleaning. � Touch screen surface may be cleaned using a soft clean cloth moistened with mild window glass commercial cleaners or 50/50 mixture of water and isopropyl alcohol.
  • Page 5 Usage Notice Consignes de sécurité Respectez tous les avertissements, les précautions et conseils d’entretien recommandés dans ce manuel de l’utilisateur pour maximiser la durée de vie de votre appareil. A faire : Éteindre le produit avant de le nettoyer. La surface de l'écran tactile peut être nettoyée avec un chiffon doux et propre imprégné d’un nettoyant doux du commerce pour vitres ou d'un mélange à...
  • Page 6: About Pt3290Pw

    Introduction About PT3290PW The PT3290PW is a 31.5" flat panel screen with an active matrix, thin-film transistor (TFT) edge-lit LED LCD. This unit is to be used as commercial and light industrial equipment only. Features include: • Direct Analog signal input •...
  • Page 7: Package Overview

    Package Overview RJ45 TO RJ45 CABLE DisplayPort CABLE USB Cable (A to B) User’s Guide i v e l i a r i v e r l i n g Quick Start Guide...
  • Page 8: Installation

    Installation Product Overview • Front View • Bottom View AUDIO OUT ON/OFF SWITCH AUDIO IN AC INPUT POWER VGA IN TOUCH USB DVI-IN RJ45 OUT HDMI RJ45 IN...
  • Page 9: Vesa Mount For Your Monitor

    VESA Mount for Your Monitor This monitor conforms to the VESA Flat Panel Mounting Physical Mounting Interface standard which de fines a physical mounting interface for flat panel monitors, and corresponding with the standards of flat panel monitor mounting devices, such as wall and table arms.
  • Page 10: Start Your Installation

    Start Your Installation Please follow these instructions so that you can hook up the cables to associated connectors. 1. Lay the display flat on an even surface as seen in the step 1 diagram. 2. Connect the DP, Power, and USB cables as seen in step 2 diagram. Connect RJ45 to RJ45 Cable if remote control is required.
  • Page 11: Connecting The Display (Figure 8.1)

    Connecting the Display (Figure 8.1) To setup this display, please refer to the following figure and procedures. Be sure all equipment is turned off. 2. Connect the AC power cord to the power connector on the monitor and the other end into an electrical outlet (8.1).
  • Page 12: (Figure 8.1)

    (Figure 8.1) Controlling the PT3290PW monitor via RS232 (Optional) The PT3290PW monitor can be controlled by connecting to a PC with a RJ45 terminal diagramed below: RJ45 In RJ45 Out RJ45 In Note: Two COM Ports are reserved for this option.
  • Page 13: User Controls

    User Controls Rear Panel Controls Key Name POWER SOURCE DOWN MENU Menu Function POWER Power On/Off SOURCE To select source input port To move up OSD item To move down OSD item DOWN To increase adjustment value or move forward to the OSD sub-layer To decrease adjustment value To show / hide the OSD menu or move backward to the OSD sub-layer MENU...
  • Page 14: How To Use The Osd Menus

    How to Use the OSD Menus Key Name POWER SOURCE DOWN MENU 1. Press the “MENU” button to pop up the “on-screen menu” and press “Up” or “Down” button to select among the four functions in the main menu. 2. Choose the sub-layer menus by pressing the “+” button. 3.
  • Page 15: On-Screen Display Menus

    On-Screen Display Menus Main OSD Menu: reset Layer1 Layer2 Layer3 Layer4 Adjustment Default (to default) Brightness 0 ~ 100 Contrast 0 ~ 100 Sharpness -4 ~ 4 9300k 9300k Image Color Temp. Menu 9300k 6500k 6500k User Settings User Settings 0 ~ 100 0 ~ 100 0 ~ 100...
  • Page 16: Control Through Rs232

    Control through RS232 1. RJ45 pin definition on display side: Pin No. Name Type of connector: RJ45 8-pin male: RXD (Receiving data) TXD (Transmit data) Pin 8 Pin 1 2.1 COM port setting in PC side: PROTOCOL RS-232C BAUD RATE 9600 (bps) DATA LENGTH 8 (bits)
  • Page 17: Configuration

    3. Configuration These monitors can be daisy-chained together. Except Broadcast mode, every monitor in this chain should have a unique ID which can be chosen by the OSD menu. The maximum ID number of monitors in this daisy-chain is up to 9. If Individual mode, IDs should set correctly, then SW tool could control them individually.
  • Page 18: Command Format

    4. Command format Header Message Operation Delimiter Byte0 Byte1 Byte2 Byte3 Byte4 Byte5 Byte6 Byte7 Byte8 Byte9 Byte10 Byte11 Byte12 Byte13 Byte14 Byte15 Byte16 BYTE17 SOH Fix code MonitorID('*') Fix code OP code page OP code Parameters Checksum Write 0x01 0x30 0x2A ('*') 0x30 0x45('E') 0x30('0') 0x41('A') 0x02 0x30...
  • Page 19: Appendix

    ► Use “Phase” in “Display” to make an adjustment. If this problem still exists, use “H Position” to make an adjustment. Problem: Touch no function ► Operating systems require 15 seconds to recognize the PT3290PW after connecting the USB cable and power cable.
  • Page 20: Warning Signal

    Warning Signal If you see warning messages on your screen, this means that the display cannot receive a clean signal from the computer graphics card. Below are the three kinds of Warning Signal. Please check the cable connections or contact your local dealer or our service center for more information.
  • Page 21: Product Dimensions

    Product Dimensions 64.60 mm 787.30 mm 34.00 mm Front View Side View 200.00 mm 200.00 mm 200.00 mm 8-M4 Back View...
  • Page 22: Compatibility Modes

    Compatibility Modes The monitor shall synchronize with any vertical frequency from 56.25 Hz to 85.08 Hz, and with any horizontal frequency from 31 .469KHz to 91.146 KHz. If the input frequency is out of the above-specified range, the monitor shall display a warning screen indicating that the input frequency is out of range. Under no circumstances shall any combination of input signals cause any damage to the monitor.
  • Page 23: Touch Screen Driver Installation

    Touch Screen Driver Installation The PT3290PW Series is available with USB connection. The touch driver is available at www.planar.com/support for these operating systems: Windows® 7/8/10,Linux kernel 2.6.x (32 bit & 64 bit), Apple® Mac OS. (Windows 7/8/10 Multi touch without driver) Please Note: 1.
  • Page 24: Pt3290Pw Calibration Tool Install

    PT3290W Calibration (Optional): Calibrating the touch screen in Windows 7/8/10: 1. Tap the Start button, Control Panel and then Hardware and Sound. 2. Under Tablet PC Settings, tap Calibrate the screen for pen or touch input. 3. On the Display tab, under Display options, tap Calibrate and then Yes to allow the program to make changes.
  • Page 26: Pt3290Pw Driver Install Instructions

    If you are using a PC running Linux or Apple Mac OS, follow the instructions below: 1. Power on the computer. 2. Make sure that the USB cable is connected to the computer. 3. Follow the step-by-step instructions found in the zipped file at www.planar.com/support.
  • Page 27: Technical Support

    Technical Support Cables and Accessories To find cables and accessories for your Planar monitor, touch screen or other Planar products visit our online store at www.PlanarOnline.com. Technical Support Visit Planar at http://www.planar.com/support for operations manuals, touch screen drivers, warranty information and access to Planar’s Technical Library for online troubleshooting.
  • Page 28 © 10/2016 Planar Systems, Inc. Planar is a registered trademark of Planar Systems, Inc. Other brands and names are the property of their respective owners. 0 2 0 - 1 3 2 4 - 0 0 A Technical information in this document is subject to change without notice.

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