Troubleshooting
This chapter describes how to troubleshoot your 5400R zl2 switches. Note that
this document describes troubleshooting mostly from a hardware perspective.
You can perform more in-depth troubleshooting using the software tools
available with the switch, including the full-featured console interface, the
built-in web browser interface, and IMC, the SNMP-based network manage-
ment tool. For more information, see the chapter "Troubleshooting" in the
Management and Configuration Guide, which is on the HP networking Web
site at www.hp.com/networking/support.
This chapter describes the following:
■
■
■
■
■
■
■
Basic troubleshooting tips
Diagnosing with the LEDs
HP networking tools
(page
Hardware diagnostic tests
Restoring the factory default configuration
Downloading new code
HP Customer Support Services
(page
5-2)
(page
5-4)
5-10)
(page
5-11)
(page
(page
5-15)
(page
5-15)
5
5-14)
5-1