Faqs - Panasonic Viera TH-P50X10A Operating Instructions Manual

FAQs

Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer for assistance.
White spots or shadow
images (noise)
●
Check the position, direction, and
connection of the aerial.
Neither image nor
sound is produced
●
Is the TV in "AV mode"?
●
Is the mains lead plugged into the socket outlet?
●
Is the TV turned On?
●
Check Picture Menu (p. 24) and volume.
An error message appears
●
Follow the message's instructions.
●
If the problem persists, contact the
authorized Service Centre.
"VIERA Link" function
does not work and an error
message appears
●
Confirm the connection.
●
Turn the connected equipment on and then
switch the TV on. (p. 38)
Problem
Chaotic image, noisy
No image can be displayed
Blurry or distorted image
(no sound or low volume)
Unusual image is displayed
"Shop" appears on screen at
switch on
No sound is produced
Sound level is low
or sound is distorted
Contrast is reduced
●
Contrast is lowered in the following conditions without any
user operation for a few minutes:
• no signal in DVB or AV mode
• selected invalid programme
• selected radio service
• displayed menu
• Thumbnail or still picture in SD Card mode
Pixel Statement
●
An image on a LCD or Plasma TV screen is created by
many small groups of dots known as pixels (which is similar
to the image in a newspaper). It also naturally follows that
higher panel resolutions contain more pixels. To create a
colour image, each pixel consists of three tiny coloured
dots (known as sub-pixels), one each of red, green and
blue. Each one of these dots is precisely controlled by the
electronics of the TV to produce the picture.
Whilst Panasonic maintains the highest standards
in manufacturing technology and processes in the
construction of these panels, there are a number of
allowable pixel/subpixel failures that still allow the panel to
be defi ned as a good panel. It is not possible to guarantee
absolutely no pixel loss.
●
Change the setting of "P-NR" in the Picture Menu (to remove
noise). (p. 24)
●
Check nearby electrical products (car, motorcycle, fluorescent lamp).
●
Is "Colour" or "Contrast" in the Picture Menu set to the minimum?
(p. 24)
●
Reset channel. (p. 32)
●
Turn off the TV with Mains power On / Off switch, then turn it on
again.
●
"Shop" was selected in "Auto Tuning" (p. 12).
Reset settings in "Shipping Condition" (p. 32), then select "Home"
in "Auto Tuning" (p. 12).
●
Is "Sound Mute" active? (p. 10)
●
Is the volume set to the minimum?
●
Sound signal reception may be deteriorated.
●
Set "MPX" (p. 24) in the Sound Menu to "Mono".
Actions
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