7-Segment Display Status Codes And Actions - HP D6000 Disk Enclosure Maintenance And Service Manual

Issue
I/O LED is amber
System power LED
is off

7-segment display status codes and actions

When the GSI LED is amber, activate the associated drawer UID button to view any GSI error codes on the
rear display. The two UID buttons are used to select which drawer is displayed. The display cycles a drawer
pointer, "|-" points left and "-|" points right, followed by one or more GSI error codes.
Status code
1 = SES overall warning General internal component warning. No specific action. General troubleshooting
2 = Temperature sensor
warning
3 = System Fan
Warning
4 = Power Supply
Warning
5 = Host GSI Enabled
6 = I/O PIC upgrade
needed
7 = Power supply PIC
upgrade needed
8 = CPLD upgrade
needed
9 = Standby heartbeat
failure
Possible reasons
•
The I/O module might not be
inserted properly, it might have a
damaged connector, or it might
have failed.
•
The Power On/Standby button
was not pressed firmly or held
long enough.
•
The power supply might not be
inserted properly, it might have a
damaged connector, or it might
have failed.
•
The system might have
experienced a short.
•
The controller firmware might be
corrupted.
•
The system power block might
need to be replaced.
Action
required. May be seen with status codes 2, 3, and 4.
Check for thermal issues within the D6000 drawer, for example, extremely hot drives,
air blockages, or high ambient lab temperature.
Replace any fan with an amber LED. If none of the fans have an amber LED, replace
one fan, wait 30 seconds, and observe the GSI LED. AC power cycle the D6000. If the
GSI LED remains illuminated, replace another fan. If the GSI LED remains illuminated,
replace the D6000 drawer.
Verify that if a power supply does not have a green LED illuminated, that it is correctly
cabled to a power source. This warning can also be caused by a failed power supply
from either side of the D6000. If cabling was not the root cause, troubleshoot by
replacing each power supply in turn.
The host sent a command to turn the on the D6000 GSI LED. Not expected in the field.
Reflash both D6000 I/O modules. I/O module firmware upgrade needed.*
Reflash both D6000 I/O modules. Power Block firmware upgrade needed.*
Replace the D6000 drawer.
Replace the I/O module that has an amber LED. If no I/O module has an amber LED,
replace one I/O module, and then wait 30 seconds. If the GSI LED is still amber,
replace the other I/O module. AC power cycle the D6000. If replacing the I/O
modules does not resolve the issue, replace the drawer.
Possible solutions
•
Be sure that the I/O module is undamaged and
is fully seated.
•
Be sure that all pins on the connectors and
components are straight.
•
Contact an authorized service provider for
assistance.
•
Press the Power On/Standby button and hold
for approximately 3 seconds.
•
Be sure that the power supply is undamaged
and is fully seated.
•
Be sure that all pins on the connectors and
components are straight.
•
Be sure that all components are fully seated.
•
Flash the controller firmware.
•
Contact an authorized service provider for
assistance.
Troubleshooting 37