Panasonic KX-HCM280 Operating Instructions Manual page 121

Problem
Top Page does
not appear in
the Internet
Connection.
When forgetting
the IP address
of the Network
Camera.
When forgetting
the password to
access Setup
Page.
Indicator does
not light up.
Indicator is
orange.
Green indicator
continues
blinking.
Orange
indicator
continues
blinking.
About Network Camera Setup
• Confirm that Default Gateway address is correct on Network
window on page 60.
• The broadband router needs Port Forwarding (IP Masquerade)
feature. Refer to the broadband router's manual for details.
• Packet Filtering of the broadband router may prohibit access
from an external network. Refer to the broadband router's
manual for details.
• Access Network Camera from the Internet with the global IP
address of the broadband router and port number of Network
Camera.
• Some broadband routers reject the global IP address to access
Network Camera on the same LAN. Access with the private IP
address of Network Camera.
Check an IP address by using the Setup CD-ROM. Network
Camera List window on page 29 can tell you the IP address of
Network Camera.
Follow the steps below.
1.
Initialize Network Camera by pressing the FACTORY
DEFAULT RESET button.
2.
Reconfigure Network Camera.
• Confirm that the standard AC adaptor PSLP1242 (Order No.
PSLP1242Z) is used.
• Confirm that the Indicator Control is disabled. Refer to page 90
for Indicator Control window.
• Ethernet cable is not connected properly.
• PC, Ethernet hub or broadband router is not working.
Internal Failure of the server or the congestion on the network
traffic when using DHCP may prevent Network Camera from
getting the IP address. Ask the network administrator or your ISP.
Orange indicator blinks when updating firmware on page 93. When
the Update Firmware failed, refer to page 123.
[For assistance, please call: 1-800-272-7033]
Cause and Remedy
Operating Instructions
121