Panasonic BB-HNP11A Operating Instructions Manual
Panasonic BB-HNP11A Operating Instructions Manual

Panasonic BB-HNP11A Operating Instructions Manual

Network camera recorder
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Operating Instructions

Network Camera Recorder
BB-HNP11A
Model No.
Please read this manual before using and save this manual for future reference.

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Table of Contents
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Summary of Contents for Panasonic BB-HNP11A

  • Page 1: Operating Instructions

    Operating Instructions Network Camera Recorder BB-HNP11A Model No. Please read this manual before using and save this manual for future reference.
  • Page 2: Main Features

    This software can also record multiple cameras simultaneously. *1 Audio supported cameras are BB-HCM311A, etc. See Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/ netwkcam/ for details.
  • Page 3 Your PC (Personal Computer) and network must meet the following technical specifications for this software to work properly. Items Operating Microsoft System Microsoft Web Browser Internet Explorer 6.0 or later File System NTFS (NT File System) is recommended. Audio Audio output feature (Speaker or Headphones) Hardware Connecting 10 Cameras Specification...
  • Page 4: Table Of Contents

    Operating Instructions Table of Contents Product Introduction...6 Included Accessories ... 6 Important Information... 7 1.2.1 Audio and Video Recording Notice ... 7 1.2.2 Security Cautions ... 7 End-User License Agreement... 8 Looking at Installation Procedure... 11 Installing This Software... 12 1.5.1 Modifying or Deleting This Software ...
  • Page 5 Using Camera List... 66 2.10 Enabling or Disabling the Cameras... 68 2.11 Deleting the Registered Cameras ... 69 2.12 Converting the Recorded Images ... 70 2.12.1 Converting the Recorded Images to JPEG files ... 70 2.13 Other Features ... 72 2.13.1 Importing the Camera Information...
  • Page 6: Product Introduction

    Operating Instructions Product Introduction 1.1 Included Accessories The following items are provided. • CD-ROM ... • Operating Instructions (This Manual) ... • Registration code stickers... • End-User License Agreement ... Note User registration requires registration code shown on registration code stickers.
  • Page 7: Important Information

    • You are responsible for this product’s user information such as registered camera information and recorded images. This information should not be made available to any third parties outside the user group. Operating Instructions Panasonic Communications Co., Ltd.
  • Page 8: End-User License Agreement

    Operating Instructions 1.3 End-User License Agreement THIS IS A LEGAL AGREEMENT BETWEEN YOU AND PANASONIC COMMUNICATIONS CO., LTD. ("PANASONIC") WITH RESPECT TO THE PANASONIC NETWORK CAMERA RECORDER, RETAIL VERSION SOFTWARE ("SOFTWARE"). CAREFULLY READ ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT PRIOR TO INSTALLING THE SOFTWARE.
  • Page 9 If the SOFTWARE does not perform substantially in accordance with its documentation, the entire liability of PANASONIC and your exclusive remedy shall be limited to either, at PANASONIC'S option, the replacement of the SOFTWARE or the refund of the license fee you paid for the SOFTWARE.
  • Page 10 Operating Instructions U.S. GOVERNMENT RESTRICTED RIGHTS LEGEND: The SOFTWARE and related documentation are "commercial item", as that is defined at FAR 2.101, consisting of "commercial computer software" and "commercial computer software documentation", as such terms are used in FAR 12.212 and DFARS 227.7202. Consistent with FAR 12.212 or DFARS 227.7202, as applicable, the Software and related documentation are licensed to U.S.
  • Page 11: Looking At Installation Procedure

    Operating Instructions 1.4 Looking at Installation Procedure You must perform the following steps to use this software. Read the End-User License Agreement (see page 8). You cannot install this software if you disagree. (The legal agreement is required when installing this software.) Install this software (see page 12).
  • Page 12: Installing This Software

    Operating Instructions 1.5 Installing This Software It is recommended that you create an administrator account user on your PC to securely manage recorded images. After logging in as the set user, install this software. Insert the CD-ROM to the CD-ROM drive. •...
  • Page 13 Note If you do not log in as an administrator account user, you cannot install this software and the following windows will be displayed. Log in as an administrator. • Installation window appears. Operating Instructions...
  • Page 14 Operating Instructions Click [Next>]. • License Agreement window appears. Check [I Agree] and click [Next>]. • Choose Destination Location window appears. Notes • To securely manage recorded images, selecting [Just me] is recommended. • [Everyone] means users having an administrator account.
  • Page 15 • Click [Browse...] to change the destination folder. • The destination must have more than 200 MB free capacity. • If you click [Disk Cost...], installable drives, each drive disk size and free capacity are displayed. Select the destination folder, and click [Next>]. •...
  • Page 16 Operating Instructions Click [Next>]. • This software starts installation. • After the installation, Installation Complete window is displayed.
  • Page 17 Click [Close]. • is displayed on the desktop. • After the restart, lights red during recording. Notes • If the operation window is started but is working. Timer recording is also working. • To close this software, right-click will be deleted from the system tray. is displayed on the system tray.
  • Page 18: Modifying Or Deleting This Software

    Operating Instructions 1.5.1 Modifying or Deleting This Software To modify or delete this software, follow the steps below. Insert the CD-ROM to the CD-ROM drive. • Installation Selection window automatically appears. • If Installation Selection window does not appear, double-click "setup.exe" file on the CD-ROM.
  • Page 19: Starting Or Closing This Software

    Starting This Software Double-click on the desktop to start this software. • Initial window of this software is displayed. Notes • These softwares cannot work at the same time. Use only a software. • This software can be started from the program menus. Clicking "ncr2.exe" file at the destination also starts this software.
  • Page 20: Closing This Software

    Operating Instructions 1.6.2 Closing This Software Click [File] [Exit] on the menu bar.
  • Page 21: Performing License Registration

    If the license is not registered, the License Registration window is displayed. Click [Issue a license key on online registration] to register a license. Follow the steps below to register a license. Registering a New License Display the License Registration window. •...
  • Page 22 Operating Instructions Click [OK]. Note If the following window is displayed, the registration code or license key is incorrect. Confirm them, and enter them again. Note If the registration is complete, [License Registration] on the menu bar is grayed out. Note The registration code and license key cannot be reissued even if they are lost.
  • Page 23: Software Operation

    Software Operation This software records camera images to the hard disk on your PC. The folder can be changed. After the camera is registered, destination folders are automatically created in the selected folder. The recorded images are saved in the destination folders.
  • Page 24 Operating Instructions Start this software and select [Tools] [Preferences] [Destination Folder] on the menu bar. • The destination folder page is displayed.
  • Page 25 Click [Browse...]. • The selecting folder page is displayed. Select the destination, and click [OK] . • Create the folder in advance. Set the hard disk free space. • Set enough capacity (100 MB or greater) as your destination folder to prevent the system from getting unstable.
  • Page 26: Automatically Backing Up Recorded Images

    Operating Instructions 2.2 Automatically Backing up Recorded Images Recorded images can be backed up automatically at the specified time. Select [Tools] • The backup setting page is displayed. Check the box. Set the parameters, and click [OK]. [Preferences] [Backup] on the menu bar.
  • Page 27 Parameters (a) Select your destination folder for backup. See page 24 for how to access the backup page. • Create the folder in advance. • The level of the folder-hierarchy depth must be within 6 to prevent the system from getting unstable. (b) Set the hard disk free space to stop backing up before the system becomes full.
  • Page 28: Using A Proxy Server

    Operating Instructions 2.3 Using a Proxy Server You need to set the following settings to monitor the camera on the Internet you using a proxy server. (You cannot connect to the camera without the proxy settings.) If you do not use a proxy server, this setting is not required. Select [Tools] •...
  • Page 29 Setting Proxy Address and Enter the IP address of proxy server and port number. Enter Port them after asking your administrator. • Proxy User Name Enter the user name and password for the proxy server, if and Proxy required. Enter them after asking your administrator. Password •...
  • Page 30: Registering The Camera

    Operating Instructions 2.4 Registering the Camera Before you can view or record images, each camera must be configured on this software. • If you change the destination folder from the default folder of this software, select a folder to save images in advance (see page 23). •...
  • Page 31: Basic Settings Page

    Basic Settings Page Setting Camera Name Enter the camera name (mandatory). The camera name is displayed on the screen (see page 45). • Comment Enter the information of the camera such as a location. The comment is displayed on the screen (see page 45). •...
  • Page 32 Operating Instructions Setting User Name/ Password Use a proxy server Note If this software cannot access the camera, the following message is displayed. Confirm the camera setting and try again. Note The number of connections from software to the camera is limited. Up to 3 connections can be established with the camera.
  • Page 33: Image Settings Page

    Image Settings Page Setting Resolution Select 640 x 480, 320 x 240 (default) or 160 x 120. Image Quality Select Favor Clarity, Standard (default) or Favor Motion. Recorded Set the interval to record images. Frequency [Not Specify Recording Setting Select to record the image with audio or only images. If you record images as they are set on the camera, set to [Not Specify].
  • Page 34: Recording Capacity Limit Page

    Operating Instructions Recording Capacity Limit Page Setting Limit Recording Capacity • Default is displayed when you register a camera. • If you change default by checking [Set to Default] and clicking [OK], the current settings become as a default. • If you click [Return to Default], the settings return to a default.
  • Page 35: Motion Detection Page

    Motion Detection Page Setting Recording Method Record images in the time period before or after motion detection. Threshold Adjust the threshold to start recording. If the threshold is set low, this software sensitively detects changes. Sensitivity If you set sensitivity high, amplitude of motion detection bar gets jumpy (see page 45).
  • Page 36 Operating Instructions Notes • Clicking recording. If you are clicking before or after the motion detection, motion detection recording does not work. • If you try to capture a exact image when the motion is detected, do not check the boxes of before motion detection and after motion detection. •...
  • Page 37: Keyword Page

    Keyword Page Setting Keyword 1/ Put a keyword to manually-recorded images. Keyword 2 • • Description 2 keywords (keyword 1/keyword 2) can be set. If you set a keyword, you can search recorded images by it (see page 63). Operating Instructions...
  • Page 38: Editing Camera Information

    Operating Instructions 2.4.2 Editing Camera Information Select [Camera] • You can change camera information on the menu displayed by right- clicking on the camera list (see page 66). • The change camera information page is displayed. Set the parameters and click [OK]. •...
  • Page 39: Network Camera Recorder Window

    Page Selection tab Monitoring Image: Displays the current image (see page 45). Recorded Image: Displays the recorded image list and playback image (see page 46). Timer List: Displays the timer list (see page 47). Camera List (see page 66) Status Bar Displays the status.
  • Page 40 Operating Instructions E.g. Changing the layout moving the operation bar The window is embedded by dragging on the page. Note If you move the window while pressing [Ctrl] on the keyboard, the window is located as an independent window. You can move the location by dragging.
  • Page 41 E.g. Changing the layout moving the camera list The window is embedded on the page. • The camera list enables you to simultaneously monitor multiple cameras, and to view the camera in a larger size (see page 66). Note If you move the window while pressing [Ctrl] on the keyboard, the window is located as an independent window.
  • Page 42: Menu Bar

    Operating Instructions Menu Bar File Exit Edit Copy Search... View Display Mode Image Size on Camera List Toolbar Window Status Bar Camera Create New Camera... Edit Current Camera... Previous Camera Next Camera Enable or Disable Camera Delete... Record Start Recording Start Motion Detection Recording Stop Recording...
  • Page 43 Recorded Images Refresh Edit Keyword... Delete... Timer Create New Timer... Edit Current Timer... Enable or Disable Timer Delete... Tools JPEG Conversion Import Camera Settings... Export Camera Settings... Preferences... Help License Registration... Open Operating Instructions Camera Portal Site Download Support Information About Network Camera Recorder Display latest recorded image list.
  • Page 44: Toolbar Buttons

    Operating Instructions Toolbar Buttons Selects a previous camera from the current camera. Selects a next camera from the current camera. Fits the image to the window. Shrinks the image by 25 % (minimum 25 % of the actual size). Displays a scale. Expands the image by 25 % (maximum 700 % of the actual size).
  • Page 45: Monitoring Page

    Monitoring Page The comment of registered camera Camera name Monitoring page of the selected camera Camera List (see page 66) The registered cameras are listed. Right-clicking the image displays menus. is displayed. Motion Detection Bar (see page 55) The bar is displayed when the motion detection starts.
  • Page 46: Recorded Image Page

    Operating Instructions 2.5.2 Recorded Image Page The recorded image page displays recorded image list of the selected cameras and plays recorded images. Recording Method Selection Tab • The recorded images are displayed in a group of recording method. • Clicking [Search] displays a search page. Search Tab Page Note...
  • Page 47: Timer List Page

    Timer List Page Timer List List the set timers. You can set, change, enable/disable or delete timer on the timer list page (see page 58). • Right-click the timer list to display the menu. • Select the timer name, and right-click it to display the menu. •...
  • Page 48: Monitoring The Camera

    Operating Instructions 2.6 Monitoring the Camera 2.6.1 Monitoring the Camera Select a camera preview on the camera list. • Selected camera image is displayed on the monitoring page. Selected camera is displayed in a blue frame. Notes • Sometimes Audio may be interrupted, or image may be paused. •...
  • Page 49: Using Operation Bar

    Using Operation Bar You can operate camera on the monitoring page. If the feature is not permitted, the buttons are grayed out. Preset Display: Refresh: Pan/Tilt Scan Pan/Tilt/Home Position* Preset Button* Zoom* Focus* Brightness* Resolution* Image Quality* If the camera disables their controls, you cannot control their features. When clicking a preset button, the preset name appears.
  • Page 50 Operating Instructions Zooming in and out (Cameras available for the zooming in and out function) Clicking tele button zooms in (maximum 42x ), clicking wide button zooms out. The camera zooms in or out at a regular rate. Optical zoom is 21x and digital zoom is 2x.
  • Page 51 The camera has automatic or manual focusing features. Automatic Focus Click button. It is recommended to use automatic focus. You can return to automatic focus from manual focus clicking button. Manual Focus Clicking to manual focus. • button moves the pint closer to the camera.
  • Page 52: Using Preset Buttons

    Operating Instructions 2.6.3 Using Preset Buttons The camera preset buttons can be used. Clicking home position or preset buttons (1-8) changes position to registered position. Registered buttons are displayed blue. Unregistered buttons are displayed gray. Click the preset number. • Preset name is displayed in the upper side.
  • Page 53: Recording The Image

    Manually Recording the Image This software allows you to manually record images. Set the image settings on the camera information page (see page 33). Select a camera preview on the camera list. • Selected camera is displayed in a blue frame (see page 66). Click •...
  • Page 54 Operating Instructions • Recorded capacity can be calculated by Size (KB) x Frame Rate (frames per second) x time (second). E.g. 640 x 480 resolution, Favor Clarity and 12 frames per second for an hour settings 50 (KB) x 12 (fps) x 3,600 (s) = 2,160,000 (About 2.06 GB) If the audio is attached, add 4 KB per second.
  • Page 55: Motion Detection Recording

    Motion Detection Recording Record images when the motion is detected on the screen. Set the motion detection settings on the motion detection page (see page 35). Select a camera preview on the camera list. • Selected camera is displayed in a blue frame (see page 66). Click •...
  • Page 56: Timer Recording

    Operating Instructions 2.7.3 Timer Recording You can specify the day of the week and period of time for recording. Select a camera preview on the camera list. • Selected camera is displayed in a blue frame (see page 66). Select [Timer] •...
  • Page 57 Items Timer Schedule Recording Method Keyword Keyword 1/Keyword 2 • If you change default by checking [Set to Default] and clicking [OK], the current settings become as a default. • If you click [Return to Default], the settings return to a default. Notes •...
  • Page 58 Operating Instructions • If network is disconnected during recording, recording is paused with the indictor on (see page 66). When network is connected, recording starts again. Editing Timer Settings Select a camera preview on the camera list, and select the timer to change. Change parameters at [Timer] •...
  • Page 59: Playing The Recorded Images

    Playing the Recorded Images Select a camera preview on the camera list. • Selected camera is displayed in a blue frame (see page 66). Select recorded images to play on the recorded image list. • The selected recorded image is displayed on the screen. Camera name is displayed to play the recorded images.
  • Page 60 Operating Instructions Note If you click [Refresh] on the menu displayed by right-clicking the recorded image list, the recorded image list is refreshed. Play recorded images on the screen. If the camera does not support audio, Display a previous image from the displayed image.
  • Page 61 Notes • Sometimes Audio may be interrupted, or image may be paused. • If you monitor the camera with audio feature, audio may be interrupted due to your PC performance or network environment. In this case, lower the max. bandwidth setting on the Network page of the camera. •...
  • Page 62 Operating Instructions Speed and volume can be adjusted in the following ways. Notes • The changed playback speed is disabled by selecting another camera preview or closing this software. • Audio cannot be adjusted. Audio can be played only at the medium speed (default).
  • Page 63: Searching The Recorded Images

    Searching the Recorded Images You can search images by using recorded time or keyword. Select a camera preview on the camera list. • Selected camera is displayed in a blue frame (see page 66). Select [Edit] [Search] on the menu bar. •...
  • Page 64 Operating Instructions Set search conditions, and click [Search Operation]. • The search result is displayed. If the number of recorded images exceeds 100, [ < 100] and [100 > ] are displayed. The image before or after 100th can be displayed. The search result is displayed.
  • Page 65 To specify the search time period, check the box and specify the time period. Time period can be set by directly entering date and time or selecting it from the calendar. Entering Date and Time Selecting Date and Time from Calendar Displays the previous month.
  • Page 66: Using Camera List

    Operating Instructions 2.9 Using Camera List The camera list displays registered camera previews. The selected camera is displayed in a blue frame. If you select multiple cameras, select them while pressing [Ctrl] key on the keyboard. If you select a camera preview and right-click it, menu is displayed.
  • Page 67 Notes • Double-clicking another window (see page 39). • If the camera is not operated for 15 seconds, the indicator of monitoring turns off. or clicking displays the camera list on Operating Instructions...
  • Page 68: Enabling Or Disabling The Cameras

    Operating Instructions 2.10 Enabling or Disabling the Cameras You can enable or disable cameras. Select the camera to enable or disable, and select [Enable] or [Disable] on the menu bar [Camera] • You can enable or disable cameras from the menu displayed by right- clicking camera list (see page 66).
  • Page 69: Deleting The Registered Cameras

    You can delete registered cameras. Note If you delete cameras, the recorded images are deleted with the cameras. If you keep recorded images, disable the cameras (see page 68). Select the camera to delete, and select [Camera] • You can delete cameras from the menu displayed by right-clicking camera list (see page 66).
  • Page 70: Converting The Recorded Images

    Operating Instructions 2.12 Converting the Recorded Images 2.12.1 Converting the Recorded Images to JPEG files Select a camera preview on the camera list. • Selected camera is displayed in a blue frame (see page 66). Select recorded images to convert to JPEG files on the recorded image page. •...
  • Page 71 Select the location, and click [OK]. • JPEG conversion is started. • If JPEG conversion is complete, the following window is displayed. • JPEG-converted images are saved into the created folder in the location. The folder is created for each 1,000 images. Notes •...
  • Page 72: Other Features

    Operating Instructions 2.13 Other Features 2.13.1 Importing the Camera Information This software can import the camera information. The camera information can be imported to this software on another PC. Select [Tools] • The import file selection window is displayed. • To import the camera information from BB-HNP60, select [BB-HNP60 Camera Definition File] at the file type.
  • Page 73: Copying The Recorded Images

    This software can copy the monitoring image to the clipboard. Right-click the image on the monitoring page. • The copy menu is displayed. Click [Copy]. • This software copies the image to the clipboard. Notes • The clipboard is a place to temporarily save in copying or pasting data.
  • Page 74: Deleting The Recorded Images

    Operating Instructions 2.13.5 Deleting the Recorded Images Select a camera preview on the camera list. • Selected camera is displayed in a blue frame (see page 66). Select the recorded images to delete on the recorded image page. • You can select multiple images. Select [Recorded Images] •...
  • Page 75: Error Message List

    2.14 Error Message List Message Basic Setting Enter "Camera Name". Enter "Camera Address". "Port" should be between 1 and 65535. "Camera Name" should be 250 characters or less. "Comment" should be 128 characters or less. Image Settings Specify Recorded Frequency and Sound Recording cannot be selected simultaneously.
  • Page 76 Operating Instructions Message Keyword "Keyword 1" should be 40 characters or less. "Keyword 2" should be 40 characters or less. Cause and Remedy • Keyword 1 was more than 40 characters. Follow the instruction message. • Keyword 2 was more than 40 characters. Follow the instruction message.
  • Page 77 Message Parameter Error An error has occurred in the "XXXX" parameter in "Create New Camera (Camera Registration Information)". Try again. "XXXX" = • Camera ID • Camera Name • Comment • Camera Address • Camera Address Port • User Name •...
  • Page 78: Timer Setting

    Operating Instructions Timer Setting Message Basic Setting Enter "Timer Name". Select a day of the week. "Timer Name" should be 24 characters or less. Keyword "Keyword 1" should be 40 characters or less. "Keyword 2" should be 40 characters or less. Cause and Remedy •...
  • Page 79 Message Parameter Error An error has occurred in the "XXXX" parameter in "Create New Timer (Timer Registration Information)". Try again. "XXXX" = • Camera ID • Timer ID • Timer Name • Daily/Weekly Setting • Day of the Week • Start Time •...
  • Page 80 Operating Instructions Message "Minimum Free Disk Space" should be less than the current free space (*** MB). Select "Save Destination Folder". Backup Enter "Minimum Free Disk Space". • Minimum Free Disk Space field was blank. "Minimum Free Disk Space" should be between 100 and 50000.
  • Page 81 Message Parameter Error A "XXXX" error has occurred in "Preferences". Try again. "XXXX" = • Save Destination Folder • Save Destination Free Disk Space • Perform Automatic Backup • Backup Folder • Backup Destination Free Disk Space • Backup Execution Time •...
  • Page 82 Operating Instructions Message Parameter Error An error has occurred in the "XXXX" parameter in "Search Recorded Image List". Try again. "XXXX" = • Camera ID • Number of Search Results • Search Start Number • Search Topic • Recording Status •...
  • Page 83: License Registration

    Message Parameter Error An error has occurred in the "XXXX" parameter in "Edit Keyword". Try again. "XXXX" = • Camera ID • Recorded Image ID • Recorded Image Save Destination • Keyword 1 • Keyword 2 License Registration Message Enter "Registration Code". Enter "License Key".
  • Page 84: Jpeg Conversion

    Operating Instructions JPEG Conversion Message "Start Time" should be within the recording time. Set the "Start Time" so that it comes before the End Time. Set the "End Time" to within the recording time. "Conversion Interval" should be between 1 and (the number of images - 1).
  • Page 85 Other Errors Message Recording cannot be started because "XXXX" has reached its recording capacity. Delete unnecessary images in order to start recording. "XXXX" = • Camera Name Recording cannot be started because "XXXX" has disabled the camera. Enable the camera in order to start recording.
  • Page 86 Operating Instructions Message Camera could not be authenticated. Check the User Name and Password and try again. The specified camera does not support audio. Change the recording settings to image only. There is insufficient free space on the Save Destination Disk. Delete unnecessary recorded images and try again.
  • Page 87 Message There were timers that could not be deleted. Try again. Is it OK to apply the proxy settings to all cameras? All cameras have been set to use proxy settings. Applying proxy settings to all cameras has failed. Apply individually.
  • Page 88 Operating Instructions Message The registration information was incorrect. Check the registration code and license key and try again. To use this feature, license registration is essential. Perform license registration. The file could not be found. PDF related applications could not be found.
  • Page 89 Message Network Drive could not be specified in the Import File. Specify a local drive. Network Drive could not be specified in the Export File. Specify a local drive. "Save Destination Free Disk Space" should be less than the current free space (XXX MB). "Backup Destination Free Disk Space"...
  • Page 90 Operating Instructions Message There is only XX MB of free space remaining in Save Destination Folder Disk. Either increase the free space to over 100 MB or select a disk with over 100 MB of free space. There is only XX MB of free space remaining in Backup Folder Disk.
  • Page 91 Message Recording has stopped because either there is insufficient free disk space or the disk cannot be written Confirm that there is sufficient free space on the save destination disk and that the save destination folder is in a writable condition, then try recording again.
  • Page 92 Operating Instructions Message Cause and Remedy Backup failed. • Folder creation error occurs during backup. Confirm that the backup destination folder is writable. If same error message appears after trying again, restart your PC.
  • Page 93: Troubleshooting

    2.15 Troubleshooting Problem The camera image • The camera is not powered up. is not displayed. • The camera IP address is incorrect. • The authentication is required for the camera. • Network to which your PC is connected is not working. •...
  • Page 94 Operating Instructions Problem Timer recording is not working. You cannot pan or tilt the camera. This software is unstable or does not work. The audio cannot be listened during monitoring. Audio cannot be listened while viewing images with audio. Audio is not synchronized with images on the monitoring page or...
  • Page 95 Operating Instructions Problem Cause and Remedy You cannot change • Resolution or image quality control is not permitted on the resolution or image camera settings. quality.
  • Page 96: Default Setting List

    Operating Instructions 2.16 Default Setting List Create New Basic Camera/ Settings Camera Registration Information Image Settings Recording Capacity Limit Motion Detection Keyword Create New Basic Timer/Timer Settings Registration Information Keyword Items Camera Name Comment Camera Address Port User Name Password Use a proxy server Resolution Image Quality...
  • Page 97 Recording Method Destination Maintaining the hard disk capacity Perform Automatic Backup Backup Folder Minimum Free Disk Space Backup Schedule Use a proxy server Proxy Address Port Proxy User Name Proxy Password Operating Instructions Default Current Recorded Image C:\Program Files\Panasonic\NCR2 100 MB...
  • Page 98: Index

    Operating Instructions Index Automatic Backup 26 Basic Settings Page 31 Camera List 66 CD-ROM Notice 6 Copy 73 Creating New Camera 30 Default Setting List 96 Editing Camera Information 38 Enabling or Disabling the Cameras 68 End-User License Agreement 8 Error Message List 75 Exporting the Camera Information 72 Focus 51...
  • Page 99 Operating Instructions Zoom 50...
  • Page 100 Symptom Send the unit to an authorized servicenter, prepaid and adequately insured. Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products. The information in this document is subject to change without notice.

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