Panasonic KX-TG2631 Operating Instructions Manual page 49

Problem
The 2nd caller's
information is not
displayed during an
outside call.
Answering system
Problem
I cannot listen to
messages from a remote
location.
The unit does not record
new messages.
I cannot operate the
answering system.
The message indicator
on the handset flashes.
*1 KX-TG2632
For assistance, please visit http://www.panasonic.com/phonehelp
Cause/solution
L In order to use Caller ID, Call Waiting, or Call Waiting
Caller ID (CWID), you must first contact your telephone
company and subscribe to the desired service.
After subscribing, you may need to contact your
telephone company again to activate this specific
service, even if you already subscribed to both Caller ID
and Call Waiting with Caller ID services (CWID).
Cause/solution
L A touch tone phone is required for remote operation.
L Enter the remote code correctly (page 37).
L The answering system is off. Turn it on (page 38).
L The recording time is set to "Greeting only". Select
a different setting (page 39).
L The message memory is full. Erase unnecessary
messages (page 35).
L If you subscribe to the Voice Mail service, messages
are recorded by the telephone company not your
telephone (page 39).
L Someone is operating the answering system.
L If someone is talking on a conference call, you cannot
operate the answering system. Try again later.
L New messages have been recorded. Listen to the new
messages (page 35).
Useful Information
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