ZyXEL Communications LTE4506-M606 User Manual
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ZyXEL Communications LTE4506-M606 User Manual

4g lte-a homespot
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LTE4506-M606
4G LTE-A HomeSpot
Version 1.00
Edition 1, 05/2016
User's Guide
Default Login Details
LAN IP Address
User Name
Password
http://192.168.1.1
admin
1234
Copyright © 2016 ZyXEL Communications Corporation

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Summary of Contents for ZyXEL Communications LTE4506-M606

  • Page 1 LTE4506-M606 4G LTE-A HomeSpot Version 1.00 Edition 1, 05/2016 User’s Guide Default Login Details LAN IP Address http://192.168.1.1 User Name admin Password 1234 Copyright © 2016 ZyXEL Communications Corporation...
  • Page 2 IMPORTANT! READ CAREFULLY BEFORE USE. KEEP THIS GUIDE FOR FUTURE REFERENCE. Screenshots and graphics in this book may differ slightly from your product due to differences in your product firmware or your computer operating system. Every effort has been made to ensure that the information in this manual is accurate.

  • Page 3: Table Of Contents

    Contents Overview Contents Overview User’s Guide ............................7 Introduction ..............................8 The Web Configurator ..........................13 Technical Reference ........................19 Home ................................ 20 Internet ..............................25 Wi-Fi ................................33 Router ............................... 52 Applications ............................... 61 System ..............................67 Troubleshooting ............................... 77 LTE4506 User’s Guide...

  • Page 4: Table Of Contents

    Table of Contents Table of Contents Contents Overview ..........................3 Table of Contents ..........................4 Part I: User’s Guide ..................7 Chapter Introduction ..............................8 1.1 Overview ..............................8 1.2 Ways to Manage the LTE4506 ........................8 1.3 Good Habits for Managing the LTE4506 ....................9 1.4 Hardware Connections .........................
  • Page 5 Table of Contents Chapter 4 Internet ............................. 25 4.1 Overview ............................. 25 4.1.1 What You Can Do in this Chapter ....................25 4.2 Internet Status Screen ........................26 4.3 PIN Settings Screen ..........................27 4.4 APN Configuration Screen ........................28 4.5 Network Selection Screen ........................
  • Page 6 Table of Contents 7.2 Contact List Screen ..........................61 7.3 SIM Contacts Screen .......................... 62 7.4 Contacts Settings Screen ........................63 7.5 New SMS Screen ..........................63 7.6 Inbox Screen ............................64 7.7 Outbox Screen ............................ 65 7.8 Draft Screen ............................65 7.9 SIM SMS Screen ..........................

  • Page 7: User's Guide

    User’s Guide...

  • Page 8: Introduction

    Introduction 1.1 Overview This chapter introduces the main features and applications of the LTE4506. The LTE4506 is a 4G+ home-spot wireless router, which can connect to a mobile network and the Internet through a wireless WAN connection and provide easy network access to mobile users without additional wiring.

  • Page 9: Good Habits For Managing The Lte4506

    Chapter 1 Introduction Web Configurator The Web Configurator allows easy LTE4506 setup and management using an Internet browser. This User’s Guide provides information about the Web Configurator. 1.3 Good Habits for Managing the LTE4506 Do the following things regularly to make the LTE4506 more secure and to manage it more effectively.

  • Page 10: Led Display

    Chapter 1 Introduction 1.6 LED Display You can check the LED lights to see the 2G/3G/4G connection status, signal strength, and the wireless connection status. Figure 2 LTE4506 LEDs The following table describes the LED lights. Table 1 LTE4506 LEDs ICONS DESCRIPTION The power signal and quality of the mobile network to which the LTE4506 is connecting.

  • Page 11: One-Touch Wi-Fi Sharing

    Chapter 1 Introduction 1.7 One-touch Wi-Fi Sharing Press the One-Touch button on the top of the LTE4506 to turn on the Wi-Fi sharing function. Users can easily connect to the LTE4506. Figure 3 The Wi-Fi Sharing Button 1.8 Resetting the LTE4506 If you forget your password or IP address, or you cannot access the Web Configurator, you will need to use the physical Reset button to reload the factory-default configuration file.
  • Page 12 Chapter 1 Introduction Press the Reset button at the bottom of the LTE4506 until it reboots and set it back to the factory- default configurations. LTE4506 User’s Guide...

  • Page 13: The Web Configurator

    The Web Configurator 2.1 Overview The LTE4506 Web Configurator allows easy management using an Internet browser. In order to use the Web Configurator, you must: • Use Internet Explorer 8.0 and later versions, Mozilla Firefox 43.0 and 44.0 versions, Safari 7.0 and 8.0 versions, or Google Chrome 40.0 and 41.0 versions.
  • Page 14 Chapter 2 The Web Configurator Type "http://192.168.1.1" as the website address. The Login screen appears. Your computer must be in the same subnet in order to access this website address. Enter the user name (default: “admin” ) and password (default: “1234” ). See Section 2.2 on page for more information about login accounts.

  • Page 15: Navigating The Web Configurator

    Chapter 2 The Web Configurator 2.4 Navigating the Web Configurator The following summarizes how to navigate the web configurator from the Home screen. Figure 4 The Web Configurator’s Main Screen The Web Configurator’s main screen is divided into these parts: LTE4506 User’s Guide...

  • Page 16: Title Bar

    Chapter 2 The Web Configurator • A - Title Bar • B - Navigation Panel_Sub-Menus • C - Main Window • D - Navigation Panel_Main Menus 2.4.1 Title Bar The title bar provides some useful links that always appear over the screens below, regardless of how deep into the Web Configurator you navigate.

  • Page 17: Home Menu

    Chapter 2 The Web Configurator Home Menu The Home menu screens display status and statistics information. Table 3 Home Menu Screens Summary MAIN MENU SUB-MENU FUNCTION Home Display connection mode, wireless LAN information and the LTE4506’s traffic statistics. Use this screen to access the wizard. Internet Menu Table 4 Internet Menu Screens Summary MAIN MENU...

  • Page 18: Router Menu

    Chapter 2 The Web Configurator Router Menu Table 6 Router Menu Screens Summary MAIN MENU SUB-MENU FUNCTION LAN IP Configure the management IP address for the LTE4506 LAN interface. DHCP Server Enable the DHCP server on the LTE4506. Configure static DHCP entries. DNS Settings Automatically configured DNS server from mobile network or manually configure the first and second DNS server IP.

  • Page 19: Technical Reference

    Technical Reference...

  • Page 20: Home

    Home 3.1 Overview Use the Home screen to check status information about the LTE4506. Use the Wizard screens to configure the LTE4506’s basic Internet access and wireless settings. 3.2 Home This screen is the first thing you see when you log into the LTE4506. It also appears every time you click the Home icon in the navigation panel.

  • Page 21: Setup Wizard

    Chapter 3 Home Table 9 Home (continued) LABEL DESCRIPTION Encryption This displays the level of wireless security the LTE4506 is using. Clients This field displays the total number of the associated stations. Wi-Fi 5G SSID This displays a descriptive name used to identify the LTE4506 in the 5GHz wireless LAN. Encryption This displays the level of wireless security the LTE4506 is using.

  • Page 22: Wi-Fi

    Chapter 3 Home Figure 9 Setup Wizard > Set Up Internet: Connection Mode Specify limiting the amount of the package data and reminding the percentage of the package data usage. Click Next to configure the Wi-Fi settings. Figure 10 Setup Wizard > Set Up Internet: Package Data Limit 3.3.2 Wi-Fi If you have not enabled the Wi-Fi 1 network, this screen shows the Wi-Fi 1 and Wi-Fi 2 network status.
  • Page 23 Chapter 3 Home Figure 11 Wizard > Set Up Wi-Fi (if Wi-Fi 1 is not enabled) If you have enabled the Wi-Fi 1 network, this screen shows the default Wi-Fi key and SSID for the LTE4506’s wireless network. If you set up a new key and SSID, the wireless clients will lose their wireless connection and need to use new wireless settings.
  • Page 24 Chapter 3 Home Table 10 Apply Settings LTE4506 User’s Guide...

  • Page 25: Internet

    Internet 4.1 Overview This chapter discusses the LTE4506’s Internet screens. Use these screens to configure your LTE4506 for Internet access. A WAN (Wide Area Network) connection is an outside connection to another network or the Internet. It connects your private networks, such as a LAN (Local Area Network) and other networks, so that a computer in one location can communicate with computers in other locations.

  • Page 26: Internet Status Screen

    Chapter 4 Internet 4.2 Internet Status Screen Use this screen to change your LTE4506’s Internet access settings. Click Internet > Internet Status. The screen appears as shown next. Figure 14 Internet > Internet Status The following table describes the labels in this screen. Table 11 Internet >...

  • Page 27: Pin Settings Screen

    Chapter 4 Internet Table 11 Internet > Internet Status (continued) LABEL DESCRIPTION Select this check box to enable data roaming on the LTE4506. Allow Data Roaming 4G roaming is to use your mobile device in an area which is not covered by your service provider.

  • Page 28: Apn Configuration Screen

    Chapter 4 Internet The following table describes the labels in this screen. Table 12 Internet > PIN Settings LABEL DESCRIPTION PIN Protection Enable PIN Click On to turn on PIN code authentication. Otherwise, click Off to turn off PIN code Protection authentication.

  • Page 29: Network Selection Screen

    Chapter 4 Internet The following table describes the labels in this screen. Table 13 Internet > APN Configuration LABEL DESCRIPTION Select APN Select Auto to reload the default profile. Otherwise, select Manual to configure a Profile connection profile. This field displays the Access Point Name (APN) in the profile. Enter the Access Point Name (APN) provided by your service provider.

  • Page 30: Data Usage/Statistic Screen

    Chapter 4 Internet The following table describes the labels in this screen. Table 14 Internet > Network Selection LABEL DESCRIPTION Select PLMN Select Auto to have the LTE4506 automatically connect to the first available mobile network Mode using roaming when it is outside the coverage area of the original service provider’s network.
  • Page 31 Chapter 4 Internet Figure 18 Internet > Data Usage/Statistic The following table describes the labels in this screen. Table 15 Internet > Data Usage/Statistic LABEL DESCRIPTION Package Data Limit Setting Enable Data Select the check box to enable data limits. Limit My Internet Specify the limiting the amount of the package data in this field.
  • Page 32 Chapter 4 Internet Table 15 Internet > Data Usage/Statistic LABEL DESCRIPTION Remind me Specify the reminding percentage of the package data usage in this field. when data usage is more than Usage cycle Specify the date that you want the LTE4506 to restart calculating the amount of the package reset date data per month.

  • Page 33: Wi-Fi

    Wi-Fi 5.1 Overview This chapter describes the LTE4506’s Wi-Fi screens. Use these screens to set up your LTE4506’s wireless LAN connection. 5.1.1 What You Can Do in this Chapter • Use the Wi-Fi Status screen to view information about the 2.4GHz/5GHz wireless LAN (Section 5.2 on page 34).

  • Page 34: What You Need To Know

    Chapter 5 Wi-Fi 5.1.2 What You Need to Know Wireless Basics “Wireless” is essentially radio communication. In the same way that walkie-talkie radios send and receive information over the airwaves, wireless networking devices exchange information with one another. A wireless networking device is just like a radio that lets your computer exchange information with radios attached to other computers.

  • Page 35: Wi-Fi Settings Screen

    Chapter 5 Wi-Fi Figure 19 Wi-Fi > Wi-Fi Status The following table describes the labels in this screen. Table 16 Wi-Fi > Wi-Fi Status LABEL DESCRIPTION Wi-Fi Status SSID 1/ SSID2 The SSID (Service Set IDentity) identifies the service set with which a wireless device is associated.
  • Page 36 Chapter 5 Wi-Fi Figure 20 Wi-Fi > Wi-Fi Settings The following table describes the labels in this screen. Table 17 Wi-Fi > Wi-Fi Settings LABEL DESCRIPTION SSID 1/ SSID 2 Select SSID 1 (or SSID 2) to configure the basic wireless settings. Enable SSID 1 Select the check box to enable the wireless LAN of the LTE4506.

  • Page 37: Mac Filter Screen

    Chapter 5 Wi-Fi Table 17 Wi-Fi > Wi-Fi Settings LABEL DESCRIPTION Encryption Select WPA, WPA2, or WPA/WPA2 to add security on this wireless network. The wireless Mode clients which want to associate to this network must have same wireless security settings as the LTE4506.
  • Page 38 Chapter 5 Wi-Fi MAC address is assigned at the factory and consists of six pairs of hexadecimal characters, for example, 00:A0:C5:00:00:02. You need to know the MAC addresses of the devices to configure this screen. Use this screen to view your LTE4506’s MAC filter settings and add new MAC filter rules. Click Wi-Fi >...

  • Page 39: Wps Screen

    Chapter 5 Wi-Fi 5.5 WPS Screen Use this screen to configure Wi-Fi Protected Setup (WPS) on your LTE4506. WPS allows you to quickly set up a wireless network with strong security, without having to configure security settings manually. Set up each WPS connection between two devices. Both devices must support WPS.

  • Page 40: Technical Reference

    Chapter 5 Wi-Fi Table 19 Wi-Fi > WPS (continued) LABEL DESCRIPTION Select WPS • Select PBC to set up a WPS wireless network using Push Button Configuration (PBC). Method If you select PBC, click Activate to add another WPS-enabled wireless device (within wireless range of the LTE4506) to your wireless network.
  • Page 41 Chapter 5 Wi-Fi Figure 23 Example of a Wireless Network The wireless network is the part in the blue circle. In this wireless network, devices A and B use the access point (AP) to interact with the other devices (such as the printer) or with the Internet. Your LTE4506 is the AP.

  • Page 42: Additional Wireless Terms

    Chapter 5 Wi-Fi 5.6.2 Additional Wireless Terms The following table describes some wireless network terms and acronyms used in the LTE4506’s Web Configurator. Table 20 Additional Wireless Terms TERM DESCRIPTION RTS/CTS Threshold In a wireless network which covers a large area, wireless devices are sometimes not aware of each other’s presence.
  • Page 43 Chapter 5 Wi-Fi and does not include real words. For example, if your mother owns a 1970 Dodge Challenger and her favorite movie is Vanishing Point (which you know was made in 1971) you could use “70dodchal71vanpoi” as your security key. The following sections introduce different types of wireless security you can set up in the wireless network.

  • Page 44: Signal Problems

    Chapter 5 Wi-Fi 5.6.3.4 Encryption Wireless networks can use encryption to protect the information that is sent in the wireless network. Encryption is like a secret code. If you do not know the secret code, you cannot understand the message. The types of encryption you can choose depend on the type of authentication.

  • Page 45: Wifi Protected Setup (Wps)

    Chapter 5 Wi-Fi 5.6.5 WiFi Protected Setup (WPS) Your LTE4506 supports WiFi Protected Setup (WPS), which is an easy way to set up a secure wireless network. WPS is an industry standard specification, defined by the WiFi Alliance. WPS allows you to quickly set up a wireless network with strong security, without having to configure security settings manually.
  • Page 46 Chapter 5 Wi-Fi on the first device, it presents its PIN to the second device. If the PIN matches, one device sends the network and security information to the other, allowing it to join the network. Take the following steps to set up a WPS connection between an access point or wireless router (referred to here as the AP) and a client device using the PIN method.

  • Page 47: How Wps Works

    Chapter 5 Wi-Fi Figure 24 Example WPS Process: PIN Method ENROLLEE REGISTRAR WITHIN 2 MINUTES SECURE EAP TUNNEL SSID WPA(2)-PSK COMMUNICATION 5.6.5.3 How WPS Works When two WPS-enabled devices connect, each device must assume a specific role. One device acts as the registrar (the device that supplies network and security settings) and the other device acts as the enrollee (the device that receives network and security settings.
  • Page 48 Chapter 5 Wi-Fi Figure 25 How WPS works ACTIVATE ACTIVATE WITHIN 2 MINUTES WPS HANDSHAKE ENROLLEE REGISTRAR SECURE TUNNEL SECURITY INFO COMMUNICATION The roles of registrar and enrollee last only as long as the WPS setup process is active (two minutes).
  • Page 49 Chapter 5 Wi-Fi Figure 26 WPS: Example Network Step 1 ENROLLEE REGISTRAR SECURITY INFO CLIENT 1 In step 2, you add another wireless client to the network. You know that Client 1 supports registrar mode, but it is better to use AP1 for the WPS handshake with the new client since you must connect to the access point anyway in order to use the network.
  • Page 50 Chapter 5 Wi-Fi Figure 28 WPS: Example Network Step 3 EXISTING CONNECTION CLIENT 1 REGISTRAR CLIENT 2 ENROLLEE 5.6.5.5 Limitations of WPS WPS has some limitations of which you should be aware. • WPS works in Infrastructure networks only (where an AP and a wireless client communicate). It does not work in Ad-Hoc networks (where there is no AP).
  • Page 51 Chapter 5 Wi-Fi access point is the WPS registrar, the enrollee, or was not involved in the WPS handshake; a rogue device must still associate with the access point to gain access to the network. Check the MAC addresses of your wireless clients (usually printed on a label on the bottom of the device). If there is an unknown MAC address you can remove it or reset the AP.

  • Page 52: Router

    Router 6.1 Overview This chapter describes how you can configure the management IP address, DHCP settings of your LTE4506, the IP filtering and content filtering settings. The Internet Protocol (IP) address identifies a device on a network. Every networking device (including computers, servers, routers, printers, etc.) needs an IP address to communicate across the network.

  • Page 53: Dhcp Server Screen

    Chapter 6 Router Figure 29 Router > LAN IP The following table describes the labels in this screen. Table 22 Router > LAN IP LABEL DESCRIPTION Host Name This shows the default host name. Enter the new host name for the LTE4506 if you want to change it. IP Address This shows the default LAN IP address.
  • Page 54 Chapter 6 Router Figure 30 Router > DHCP Server The following table describes the labels in this screen. Table 23 Router > DHCP Server LABEL DESCRIPTION DHCP Settings Enable DHCP Server Select the check box to enable the DHCP server on the LTE4506. Start IP The LTE4506 is pre-configured with a pool of 240 IP addresses starting from 192.168.0.10 to 192.168.0.250.

  • Page 55: Dns Settings Screen

    Chapter 6 Router 6.4 DNS Settings Screen Click Router > DNS Settings to configure the LTE4506’s DNS settings. The following screen displays. Figure 31 Router > DNS Settings The following table describes the labels in this screen. Table 24 Router > DNS Settings LABEL DESCRIPTION DNS Mode...

  • Page 56: Ipv4/Port Filter Screen

    Chapter 6 Router The following table describes the labels in this screen. Table 25 Router > Connected Devices LABEL DESCRIPTION MAC Address This field displays the MAC address of the device. Host Name (If This field displays the device host name. any) IP Address This field displays the IP address that the LTE4506 assigns to the device.

  • Page 57: Ipv6/Port Filter Screen

    Chapter 6 Router Table 26 Router > Firewall > IPv4/Port Filter LABEL DESCRIPTION Port This field displays a single port number of the source or a port range. Enter the port number/range of the source that define the traffic type, for example TCP port 80 defines web traffic.

  • Page 58: Url Filter Screen

    Chapter 6 Router Table 27 Router > Firewall > IPv6/Port Filter LABEL DESCRIPTION IPv6/Port Select Whitelist to allow packets that match the filtering rules defined on this screen to Filtering Policy pass through. Select Blacklist to block packets that match the filtering rules defined on this screen.

  • Page 59: Ip/Port Forwarding Screen

    Chapter 6 Router Figure 35 Router > Firewall > URL Filter The following table describes the labels in this screen. Table 28 Router > Firewall > URL Filter LABEL DESCRIPTION URL filter Enable URL Select the check box to enable the rule. Filter URL Filtering Select Whitelist to allow users to access the websites that match the filtering rules defined...
  • Page 60 Chapter 6 Router Figure 36 Router > Firewall > IP/Port Forwarding The following table describes the labels in this screen. Table 29 Router > Firewall > IP/Port Forwarding LABEL DESCRIPTION IP/Port Forwarding Enable IP/Port Select the check box to enable port forwarding rules. Forwarding Filter List Add New...

  • Page 61: Applications

    Applications 7.1 Overview This chapter shows you how to set up a contact list, send and view the text messages. SMS (Short Message Service) allows you to send and view the text messages that the LTE4506 received from mobile devices or the service provider. When the SMS box is full the LTE4506 will begin to delete older entries as it adds new ones.

  • Page 62: Sim Contacts Screen

    Chapter 7 Applications Figure 37 Application > Contacts > Contact List The following table describes the labels in this screen. Table 30 Application > Contacts > Contact List LABEL DESCRIPTION Delete Select the check box which next to the contact name and click Delete to remove the entry. Click New to create a new entry.

  • Page 63: Contacts Settings Screen

    Chapter 7 Applications 7.4 Contacts Settings Screen Use this screen to import or export the contacts files. To access this screen, click Application > Contacts > Contacts Settings. Figure 39 Application > Contacts > Contacts Settings The following table describes the labels in this screen. Table 32 Application >...

  • Page 64: Inbox Screen

    Chapter 7 Applications Figure 40 Application > Short Message > New SMS 7.6 Inbox Screen Use this screen to view messages received on the LTE4506. To access this screen, click Application > Short Message > Inbox. Figure 41 Application > Short Message > Inbox The following table describes the labels in this screen.

  • Page 65: Outbox Screen

    Chapter 7 Applications 7.7 Outbox Screen Use this screen to view messages sent from the LTE4506. To access this screen, click Application > Short Message > Outbox. Figure 42 Application > Short Message > Outbox The following table describes the labels in this screen. Table 34 Application >...

  • Page 66: Sim Sms Screen

    Chapter 7 Applications The following table describes the labels in this screen. Table 35 Application > Short Message > Draft LABEL DESCRIPTION Delete All Click Delete All to remove all messages. This field displays the index number of the message. This field displays the name the message is sent to.

  • Page 67: System

    System 8.1 Overview Use the system screens to configure general LTE4506 settings. 8.1.1 What You Can Do in this Chapter • Use the System Information screen to view basic information about the LTE4506 and restart the LTE4506 (Section 8.2 on page 67).
  • Page 68 Chapter 8 System Figure 45 System > System Information The following table describes the labels in this screen. Table 37 System > System Information LABEL DESCRIPTION About the 4G Hotspot Firmware This displays the current firmware version of the LTE4506. Version IMEI This displays the International Mobile Equipment Number (IMEI) which is the serial number...

  • Page 69: User Account Screen

    Chapter 8 System Table 37 System > System Information (continued) LABEL DESCRIPTION Select this if you want the LTE4506 to work in bridge mode. Enable Bridge Mode Apply Click this button to save your changes back to the LTE4506. Reset Click Reset to reload the previous configuration for this screen.

  • Page 70: Settings Profile Screen

    Chapter 8 System Table 38 System > User Account LABEL DESCRIPTION Apply Click Apply to save your changes back to the LTE4506. User Settings Username Enter your username of the system account. Password Type your new system password. Note that as you type a password, the screen displays as dot (.) for each character you type.

  • Page 71: Reset Settings

    Chapter 8 System Figure 47 System > Settings Profile 8.4.1 Reset Settings Click the Restore button to clear all user-entered configuration information and return the LTE4506 to its factory defaults. The LTE4506 automatically restarts. You can also press the Reset button on the rear panel to reset the factory defaults of your LTE4506.

  • Page 72: Import & Export Settings Profile

    Chapter 8 System The following table describes the labels in this screen. Table 39 System > Settings Profile LABEL DESCRIPTION This field displays the index number of the profile. Profile Name This field displays the profile name you specified in the New Profile Name field. Saved Date This field displays the saved time and date of the profile.

  • Page 73: Time Settings Screen

    Chapter 8 System return the LTE4506 to its factory defaults after upgrading the new firmware. Click Apply to begin the upload process. The upload process uses HTTP (Hypertext Transfer Protocol) and may take up to two minutes. After a successful upload, the system will reboot. Do NOT turn off the LTE4506 while firmware upload is in progress! Figure 48 System >...
  • Page 74 Chapter 8 System Figure 49 System > Time Settings The following table describes the labels in this screen. Table 40 System > Time Settings LABEL DESCRIPTION Date & Time Device time This field displays the present time and date of your LTE4506. Set Automatically Select Prefer Cellular Service Time to have the LTE4506 get the time and date from the cellular service server.

  • Page 75: System Log Screen

    Chapter 8 System 8.7 System Log Screen Use this screen to specify which logs to display and to where the LTE4506 is to send logs. Click System > System Log. The screen displays as shown. Figure 50 System > System Log he following table describes the labels in this screen.
  • Page 76 Chapter 8 System Table 41 System > System Log LABEL DESCRIPTION Enable Remote Log Select the check box to enable syslog logging. Syslog logging sends a log to an external log server. Remote Log Host Enter the domain name or IP address of the syslog server to which the LTE4506 sends the logs.

  • Page 77: Troubleshooting

    Troubleshooting 9.1 Overview This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories. • Power, and Hardware Installation • LTE4506 Access and Login • Internet Access • Wireless Connections 9.2 Power, and Hardware Installation The LTE4506 does not turn on.
  • Page 78 Chapter 9 Troubleshooting I cannot see or access the Login screen in the web configurator. Make sure you are using the correct IP address. • The default IP address is 192.168.1.1. • If you changed the IP address, use the new IP address. •...

  • Page 79: Internet Access

    Chapter 9 Troubleshooting 9.4 Internet Access I cannot access the Internet through a 3G/4G wireless WAN connection. Make sure you insert a 4G SIM card into the card slot before turning on the LTE4506. Make sure your mobile access information (such as APN) is entered correctly in the WAN screen. These fields are case-sensitive, so make sure [Caps Lock] is not on.

  • Page 80: Wireless Connections

    Chapter 9 Troubleshooting 9.5 Wireless Connections I cannot access the LTE4506 or ping any computer from the WLAN. Make sure the wireless LAN is enabled on the LTE4506. Make sure the wireless adapter (installed on your computer) is working properly. Make sure the wireless adapter (installed on your computer) is IEEE 802.11 compatible and supports the same wireless standard as the LTE4506’s active radio.

  • Page 81: Appendix A Customer Support

    • Brief description of the problem and the steps you took to solve it. Corporate Headquarters (Worldwide) Taiwan • ZyXEL Communications Corporation • http://www.zyxel.com Asia China • ZyXEL Communications (Shanghai) Corp. ZyXEL Communications (Beijing) Corp. ZyXEL Communications (Tianjin) Corp. • http://www.zyxel.cn India • ZyXEL Technology India Pvt Ltd • http://www.zyxel.in Kazakhstan •...
  • Page 82 • ZyXEL Singapore Pte Ltd. • http://www.zyxel.com.sg Taiwan • ZyXEL Communications Corporation • http://www.zyxel.com/tw/zh/ Thailand • ZyXEL Thailand Co., Ltd • http://www.zyxel.co.th Vietnam • ZyXEL Communications Corporation-Vietnam Office • http://www.zyxel.com/vn/vi Europe Austria • ZyXEL Deutschland GmbH • http://www.zyxel.de LTE4506 User’s Guide...
  • Page 83 • http://www.zyxel.by Belgium • ZyXEL Communications B.V. • http://www.zyxel.com/be/nl/ • http://www.zyxel.com/be/fr/ Bulgaria • ZyXEL България • http://www.zyxel.com/bg/bg/ Czech Republic • ZyXEL Communications Czech s.r.o • http://www.zyxel.cz Denmark • ZyXEL Communications A/S • http://www.zyxel.dk Estonia • ZyXEL Estonia • http://www.zyxel.com/ee/et/ Finland •...
  • Page 84 • ZyXEL Communications Poland • http://www.zyxel.pl Romania • ZyXEL Romania • http://www.zyxel.com/ro/ro Russia • ZyXEL Russia • http://www.zyxel.ru Slovakia • ZyXEL Communications Czech s.r.o. organizacna zlozka • http://www.zyxel.sk Spain • ZyXEL Communications ES Ltd • http://www.zyxel.es Sweden • ZyXEL Communications LTE4506 User’s Guide...
  • Page 85 Appendix A Customer Support • http://www.zyxel.se Switzerland • Studerus AG • http://www.zyxel.ch/ Turkey • ZyXEL Turkey A.S. • http://www.zyxel.com.tr • ZyXEL Communications UK Ltd. • http://www.zyxel.co.uk Ukraine • ZyXEL Ukraine • http://www.ua.zyxel.com Latin America Argentina • ZyXEL Communication Corporation • http://www.zyxel.com/ec/es/ Brazil •...
  • Page 86 Appendix A Customer Support • http://www.zyxel.com/me/en/ North America • ZyXEL Communications, Inc. - North America Headquarters • http://www.zyxel.com/us/en/ Oceania Australia • ZyXEL Communications Corporation • http://www.zyxel.com/au/en/ Africa South Africa • Nology (Pty) Ltd. • http://www.zyxel.co.za LTE4506 User’s Guide...

  • Page 87: Appendix B Common Services

    Common Services The following table lists some commonly-used services and their associated protocols and port numbers. For a comprehensive list of port numbers, ICMP type/code numbers and services, visit the IANA (Internet Assigned Number Authority) web site. • Name: This is a short, descriptive name for the service. You can use this one or create a different one, if you like.
  • Page 88 Appendix B Common Services Table 42 Commonly Used Services (continued) NAME PROTOCOL PORT(S) DESCRIPTION HTTPS HTTPS is a secured http session often used in e- commerce. ICMP User-Defined Internet Control Message Protocol is often used for diagnostic or routing purposes. 4000 This is a popular Internet chat program.
  • Page 89 Appendix B Common Services Table 42 Commonly Used Services (continued) NAME PROTOCOL PORT(S) DESCRIPTION SQL-NET 1521 Structured Query Language is an interface to access data on many different types of database systems, including mainframes, midrange systems, UNIX systems and network servers. TCP/UDP Secure Shell Remote Login Program.
  • Page 90 Appendix B Common Services LTE4506 User’s Guide...

  • Page 91: Appendix C Legal Information

    The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of ZyXEL Communications Corporation. Published by ZyXEL Communications Corporation. All rights reserved.
  • Page 92 Appendix C Legal Information Regulatory Notice and Statement EUROPEAN UNION The following information applies if you use the product within the European Union. Declaration of Conformity with Regard to EU Directive 1999/5/EC (R&TTE Directive) Compliance information for 2.4GHz and/or 5GHz wireless products relevant to the EU and other Countries following the EU Directive 1999/ 5/EC (R&TTE) Български...
  • Page 93 Appendix C Legal Information Deutsch Hiermit erklärt ZyXEL, dass sich das Gerät Ausstattung in Ü bereinstimmung mit den grundlegenden Anforderungen (German) und den ü brigen einschlägigen Bestimmungen der Richtlinie 1999/5/EU befindet. Eesti keel Käesolevaga kinnitab ZyXEL seadme seadmed vastavust direktiivi 1999/5/EÜ põ hinõ uetele ja nimetatud direktiivist (Estonian) tulenevatele teistele asjakohastele sätetele.

  • Page 94: Safety Warnings

    Appendix C Legal Information The Belgian Institute for Postal Services and Telecommunications (BIPT) must be notified of any outdoor wireless link having a range exceeding 300 meters. Please check http://www.bipt.be for more details. Draadloze verbindingen voor buitengebruik en met een reikwijdte van meer dan 300 meter dienen aangemeld te worden bij het Belgisch Instituut voor postdiensten en telecommunicatie (BIPT).
  • Page 95 Appendix C Legal Information • Do not remove the plug and connect it to a power outlet by itself; always attach the plug to the power adaptor first before connecting it to a power outlet. • Do not allow anything to rest on the power adaptor or cord and do NOT place the product where anyone can walk on the power adaptor or cord.
  • Page 96 Appendix C Legal Information Environmental Product Declaration LTE4506 User’s Guide...

  • Page 97: Zyxel Limited Warranty

    Appendix C Legal Information 台灣 以下訊息僅適用於產品具有無線功能且銷售至台灣地區 第十二條 經型式認證合格之低功率射頻電機，非經許可，公司，商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。 第十四條 低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。 前項合法通信，指依電信法規定作業之無線電通信。 低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。 無線資訊傳輸設備忍受合法通信之干擾且不得干擾合法通信；如造成干擾，應立即停用， 俟無干擾之虞，始得繼續使用。 無線資訊傳設備 的製造廠商應確保頻率穩定性，如依製造廠商使用手冊上所述正常操作， 發射的信號應維持於操作頻帶中 以下訊息僅適用於產品操作於 • 在 5.25-5.35 秭赫頻帶內操作之無線資訊傳輸設備，限於室內使用。 以下訊息僅適用於產品屬於專業安裝並銷售至台灣地區 • 本器材須經專業工程人員安裝及設定，始得 設置使用，且不得直接販售給一般消費者 安全警告 為了您的安全，請先閱讀以下警告及指 示 : • 請勿將此產品接近水、火焰或放置在高溫的環境。 • 避免設備接觸任何液體 - 切勿讓設備接觸水、雨水、高濕度、污水腐蝕性的液體或其他水份。 • 灰塵及污物 - 切勿接觸灰塵、污物、沙土、食物或其他不合適的材料。 •...
  • Page 98 Appendix C Legal Information Open Source Licenses This product contains in part some free software distributed under GPL license terms and/or GPL like licenses. Open source licenses are provided with the firmware package. You can download the latest firmware at www.zyxel.com. To obtain the source code covered under those Licenses, please contact support@zyxel.com.tw to get it.

  • Page 99: Index

    Index Index ESSID Extended Service Set IDentification access authentication 42, 43 RADIUS server filters MAC address 38, 43 Firefox fragmentation threshold Broadband General wireless LAN screen certifications viewing Guide Quick Start channel, wireless LAN configuration contact information cookies copyright CTS threshold hardware connections current date/time customer support...
  • Page 100 Index LEDs Quick Start Guide limitations wireless logout Web Configurator RADIUS server related documentation RTS threshold MAC address filter 38, 43 MAC authentication screen resolution maintenance security management wireless LAN managing the device Service Set good habits SIM card SSID status supported browsers Netscape Navigator...
  • Page 101 Index Web Configurator 9, 13 access requirements supported browsers web configurator Wi-Fi wireless channel wireless LAN 33, 40, 80 authentication 42, 43 channel encryption example fragmentation threshold limitations MAC address filter 38, 43 preamble RADIUS server RTS/CTS threshold security SSID WPA-PSK 45, 47 example...

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