Problems With Paper Feeding - Epson PictureMate PM 215 User Manual

Colors in your photo are wrong or missing.
❏
Make sure the Color Effect setting is set to None
for color photos.
❏
The print head nozzles may need cleaning; see
"Checking and Cleaning the Print Head Nozzles"
on page 37.
❏
The photo cartridge may be old or low on ink. To
replace the cartridge, see "Replacing the Photo
Cartridge" on page 32.

Problems With Paper Feeding

Paper does not eject fully or is wrinkled.
If it is wrinkled when it ejects, the paper may be damp
or too thin.
Paper does not feed correctly or jams in the
printer.
❏
Make sure the top cover is open, and is not leaning
on the handle. The handle should be back of
PictureMate. Make sure the handle is not resting
on the paper. See "Preparing to Print" on page 11.
44
Troubleshooting
PictureMate PM 215
❏
If paper does not feed, remove it from paper
feeder, reload it in the center, then slide both edge
guides against the paper (but not too tightly).
❏
If multiple pages feed at once, remove the paper
from the paper feeder, separate the sheets, and
carefully reload it.
❏
If paper jams, remove the paper, then press OK
to clear the jam.
❏
Load paper glossy side up. Load up to a maximum
of 20 sheets for photo papers, or 1 sheet for Photo
Sticker. Place the paper in the center and slide
both edge guides against it, but not so tight that
paper cannot move.
❏
Do not load plain paper; this may damage
PictureMate.
❏
Make sure you are using available paper for
PictureMate (see "Photo Cartridge and Paper" on
page 48). Store paper flat to help prevent curling.