Samsung CLX-6220 Series User Manual page 120

Condition Possible cause
The document size
is so big that the
hard disk space of
the computer is
insufficient to
access the print job.
The machine The paper option
selects print that was selected in
materials from the Printing
the wrong paper Preferences may
source. be incorrect.
A print job is The job may be
extremely slow. very complex.
Half the page is The page
blank. orientation setting
may be incorrect.
The paper size and
the paper size
settings do not
match.
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Suggested solutions
Make available more hard
disk space and print the
document again.
For many software
applications, the paper
source selection is found
under the Paper tab within
the Printing Preferences.
Select the correct paper
source. See the printer
driver help screen (See
"Opening printing
preferences" on page 2).
Reduce the complexity of
the page or try adjusting the
print quality settings.
Change the page orientation
in your application. See the
printer driver help screen.
Ensure that the paper size in
the printer driver settings
matches the paper in the
tray.
Or, ensure that the paper
size in the printer driver
settings matches the paper
selection in the software
application settings you use.
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Condition
The machine
prints, but the
text is wrong,
garbled, or
incomplete.
Pages print, but
they are blank.
The machine
does not print
PDF files
correctly. Some
parts of graphics,
text, or
illustrations are
missing.
Troubleshooting_ 15
Possible cause Suggested solutions
The machine cable Disconnect the machine
is loose or printer cable and reconnect.
defective. Try a print job that you have
already printed successfully.
If possible, attach the printer
cable and the machine to
another computer that you
know works ensure print
driver is installed and try a
print job. Finally, try a new
machine printer cable.
The wrong printer Check the application's
driver was selected. printer selection menu to
ensure that your machine is
selected.
The software Try printing a job from
application is another application.
malfunctioning.
The operating Exit Windows and reboot the
system is computer. Turn the machine
malfunctioning. off and back on again.
If you are in a DOS Change the language
environment, the setting (See "Changing the
font setting for your display language" on
machine may be page 1).
set incorrectly.
Printer driver Reinstall printer drvier.
corrupted.
The toner cartridge Redistribute the toner, if
is defective or out of necessary.
toner.
If necessary, replace the
toner cartridge.
The file may have Check the file to ensure that
blank pages. it does not contain blank
pages.
Some parts, such Contact a service
as the controller or representative.
the board, may be
defective.
Incompatibility Printing the PDF file as an
between the PDF image may enable the file to
file and the Acrobat print. Turn on Print As
products. Image from the Acrobat
printing options.
It will take longer to
print when you print a
PDF file as an image.