Obtaining Warranty Service; Events That Discharge Airstreams Obligations; Airstream Limited Warranty Excludes; Normal Wear - Airstream Sport 2017 Owner's Manual

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General Information

Obtaining Warranty Service

In order to obtain warranty service under this Limited
Warranty, the owner must do all of the following:
1� Owner and dealer representative must complete
and return the Customer Performance Checkout
within 10 days from delivery of the motorhome,
2� Notify Airstream or one of its authorized,
independent dealers of any claimed defect within
the warranty period or 10 days thereafter,
3� Provide notification of a defect within 10 days of
discovery of that defect, and
4� Promptly return the travel trailer to an authorized
Airstream dealer or Airstream for repairs�
If you believe a defect covered by this Limited Warranty
still exists after an attempted repair by an authorized
Airstream dealer, you must contact Airstream at the
following address, specifying:
1� The complete serial number of the travel trailer,
2� The date of original purchase and the date of
original delivery,
3� The name of the selling dealer, and
4� The nature of the problem and the steps or service
which have been performed�
Airstream, INC�
419 West Pike Street
P�O� Box 629
Jackson Center, Ohio 45334-0629
Attention: Owner Relations Department
Airstream may direct you to an authorized Airstream
dealer, or may request that you bring your travel trailer
to the Airstream factory in Jackson Center, Ohio for
repairs�
Airstream does not control the scheduling of repairs
at its authorized Airstream dealers, and repairs at the
Airstream factory may not be immediately available�
Therefore, you may encounter delays in scheduling
repairs and/or completion of repairs� All costs
associated with transporting the travel trailer for any
warranty service shall be the sole responsibility of the
owner�
3-4
Events That Discharge Airstream's Obligations
Under This Limited Warranty
Misuse or neglect, accidents, unauthorized alteration,
failure to provide reasonable and necessary
maintenance (see Owner's Manual), damage caused
by off road use, collision, fire, theft, vandalism,
explosions, overloading in excess of rated capacities,
and use of the travel trailer for commercial, business,
or rental purposes shall discharge Airstream from any
express or implied warranty obligation to repair any
resulting defect�

Airstream Limited Warranty Excludes

Normal Wear

Items such as curtains, upholstery, floor coverings,
window, door, and vent seals will show wear or may
even wear out within the 2-year warranty period,
depending upon the amount of usage, weather, and
atmospheric conditions�

Accident

We strongly urge our dealers and customers to inspect
the trailer upon receipt of delivery for any damage
caused by accident while being delivered to the dealer,
or while it is on the dealer's lot� Damage of this nature
becomes the dealer or customer's responsibility upon
acceptance of delivery, unless Airstream is notified
and the person making the delivery verifies the
damage� Glass breakage, whether obviously struck or
mysterious, is always accidental and covered by most
insurance policies�

Abuse

Lack of customer care and/or improper maintenance
will result in early failure for which Airstream cannot be
held responsible�

Chemical Gassing

Chemical gassing is not a "Defect" in your recreational
vehicle and is not covered by the Limited Warranty�
Please follow the recommendations in this manual to
address this concern�
2017 Sport

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