Toro 03200 Operator's Manual page 44

Conditions and Products Covered
The Toro Company and its affiliate, Toro Warranty Company, pur-
suant to an agreement between them, jointly warrant your 1996 or
newer Toro Commercial Product ("Product") purchased after Janu-
ary 1, 1997, to be free from defects in materials or workmanship for
two years or 1500 operational hours*, whichever occurs first.
Where a warrantable condition exists, we will repair the Product at
no cost to you including diagnosis, labor, parts, and transportation.
This warranty begins on the date the Product is delivered to the
original retail purchaser.
* Product equipped with hour meter
Instructions for Obtaining Warranty Service
You are responsible for notifying the Commercial Products Distrib-
utor or Authorized Commercial Products Dealer from whom you
purchased the Product as soon as you believe a warrantable con-
dition exists.
If you need help locating a Commercial Products Distributor or Au-
thorized Dealer, or if you have questions regarding your warranty
rights or responsibilities, you may contact us at:
Toro Commercial Products Service Department
Toro Warranty Company
8111 Lyndale Avenue South
Bloomington, MN 55420-1196
612-888-8801
800-982-2740
E–mail: commercial.service@toro.com
Owner Responsibilities
As the Product owner, you are responsible for required mainte-
nance and adjustments stated in your operator's manual. Failure
to perform required maintenance and adjustments can be grounds
for disallowing a warranty claim.
Items and Conditions Not Covered
Not all product failures or malfunctions that occur during the war-
ranty period are defects in materials or workmanship. This express
warranty does not cover:
Product failures which result from the use of non-Toro re-
placement parts, or from installation and use of add-on,
modified, or unapproved accessories.
Product failures which result from failure to perform required
maintenance and/or adjustments.
Product failures which result from operating the Product in
an abusive, negligent or reckless manner.
Parts subject to consumption through use unless found to be
defective. Examples of parts which are consumed, or used
up, during normal Product operation include, but are not lim-
ited to, blades, reels, bedknives, tines, spark plugs, castor
wheels, tires, filters, belts, etc.
Customers who have purchased Toro products exported from the United States or Canada should contact their Toro Distributor (Dealer)
to obtain guarantee policies for your country, province, or state. If for any reason you are dissatisfied with your Distributor's service or
have difficulty obtaining guarantee information, contact the Toro importer. If all other remedies fail, you may contact us at Toro Warranty
Company.
The Toro General Commercial Products Warranty
A Two-Year Limited Warranty
Countries Other than the United States or Canada
Failures caused by outside influence. Items considered to be
outside influence include, but are not limited to, weather,
storage practices, contamination, use of unapproved cool-
ants, lubricants, additives, or chemicals, etc.
Normal "wear and tear" items. Normal "wear and tear" in-
cludes, but is not limited to, damage to seats due to wear or
abrasion, worn painted surfaces, scratched decals or win-
dows, etc.
Parts
Parts scheduled for replacement as required maintenance are
warranted for the period of time up to the scheduled replacement
time for that part.
Parts replaced under this warranty become the property of Toro.
Toro will make the final decision whether to repair any existing part
or assembly or replace it. Toro may use factory remanufactured
parts rather than new parts for some warranty repairs.
General Conditions
Repair by an Authorized Toro Distributor or Dealer is your sole rem-
edy under this warranty.
Neither The Toro Company nor Toro Warranty Company is li-
able for indirect, incidental or consequential damages in con-
nection with the use of the Toro Products covered by this war-
ranty, including any cost or expense of providing substitute
equipment or service during reasonable periods of malfunc-
tion or non-use pending completion of repairs under this war-
ranty. Except for the Emissions warranty referenced below, if
applicable, there is no other express warranty. All implied war-
ranties of merchantability and fitness for use are limited to the
duration of this express warranty.
Some states do not allow exclusions of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so
the above exclusions and limitations may not apply to you.
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
Note regarding engine warranty: The Emissions Control System
on your Product may be covered by a separate warranty meeting
requirements established by the U.S. Environmental Protection
Agency (EPA) and/or the California Air Resources Board (CARB).
The hour limitations set forth above do not apply to the Emissions
Control System Warranty. Refer to the Engine Emission Control
Warranty Statement printed in your operator's manual or con-
tained in the engine manufacturer's documentation for details.
Rev. 12/09/1999