Whirlpool RS696PXB Use And Care Manual page 39

2. If you need assistance . . .
Call the Whirlpool Consumer Assistance
Center telephone number. Dial toll-free from
anywhere in the U.S.A.:
1-800-253-l 301
and talk with one of our trained consultants. The
consultant can instruct you in how to obtain
satisfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
2000 North M-63
Benton Harbor, Ml 49022-2692
Please include a daytime phone number in your
correspondence.
3. If you need service . . .
Whirlpool has a nationwide
network of authorized
Whirlpool service compa-
nies. Whirlpool service
technicians are trained to
fulfill the product warranty and provide afier-
warranty service, anywhere in the United States.
To locate the authorized Whirlpool service
company in your area, call our Consumer
Assistance Center telephone number (see
Step 2) or look in your telephone directory
Yellow Pages under:
*APPLIANCE-HOUSEHOLD- . WASHING MACHINES h
MAJOR, SERVICE 6 REPAIR DRYERS, SERVICE 6 REPAIR
-Seer Whirlpool Appliances or -See: Whirlpool Appliances or
Authorized Whrlpool Service Authorized Whirlpool Service
4. If you need FSP
replacement parts . . .
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this symbol
of quality whenever you need a replacement part
for your WHIRLPOOL@ appliance. FSP replace-
ment parts will fit right and work right, because
they are made to the same exacting specifica-
tions used to build every new WHIRLPOOL
appliance.
To locate FSP replacement parts in your area,
refer to Step 3 above or call the Whirlpool
Consumer Assistance Center number in Step 2.
5. If you are not satisfied
with how the problem
was solved . . .
l
Contact the Major Appliance Consumer Action
Program (MACAP). MACAP is a group of
independent consumer experts that voices
consumer views at the highest levels of the
major appliance industry.
l
Contact MACAP only when the dealer,
authorized servicer, and Whirlpool have failed
to resolve your problem.
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
l
MACAP will in turn inform us of your action.
(Example: XYZ Service Co.) (Example:XYZ Salvim Co.)
39