Before You Call - Acer 8100 Series User Manual

60 Troubleshooting my computer
If the country you are traveling in does not have an Acer-authorised
ITW service site, you can still get in contact with our offices worldwide.
Please consult http://global.acer.com.

Before you call

Please have the following information available when you call Acer for
online service, and please be at your computer when you call. With
your support, we can reduce the amount of time a call takes and help
solve your problems efficiently.
If there are error messages or beeps reported by your computer, write
them down as they appear on the screen (or the number and sequence
in the case of beeps).
You are required to provide the following information:
Name:________________________________________
Address:______________________________________
______________________________________________
Telephone number:____________________________
Machine and model type:_______________________
Serial number:_________________________________
Date of purchase:______________________________