8.4.18 Counter Reset After Replacing the Fuser Unit, Laser Unit and
Paper Feed Kit (Function code 88)....................................................................8-27
8.4.19 Cancellation of the Memory Security Mode
(Not applicable to with out the NCU models and the Japanese model.) ...........8-27
CHAPTER 9
ERROR INDICATION AND TROUBLESHOOTING
9.1
ERROR INDICATION ................................................................................................9-1
9.1.1
Equipment Errors .................................................................................................9-1
9.1.1.1 Error messages appearing on the LCD..........................................................9-1
9.1.1.2 Error codes shown in "MACHINE ERROR X X" messages ...........................9-4
9.1.2
Communications Errors......................................................................................9-11
9.2
9.2.1
Introduction.........................................................................................................9-15
9.2.2
Precautions ........................................................................................................9-15
9.2.3
Checking Prior to Troubleshooting.....................................................................9-15
9.2.4
Troubleshooting Based on Problem Type ..........................................................9-16
9.2.4.1 Paper feeding problems ...............................................................................9-16
9.2.4.2 Software setting problems ............................................................................9-18
9.2.4.3 Malfunction ...................................................................................................9-21
9.2.4.4 Image defects...............................................................................................9-27
9.2.4.5 Incorrect printout...........................................................................................9-47
9.2.4.6 Network problem ..........................................................................................9-49
9.2.4.7 Troubleshooting of the control panel ............................................................9-56
APPENDIX 1 SERIAL NUMBERING SYSTEM
APPENDIX 2 FIRMWARE INSTALLATION
A2.1 INSTALLING THE UPDATE DATA TO THE MACHINE..................................APP. 2-1
A2.2 SETTING ID CODES TO MACHINES..............................................................APP. 2-7
APPENDIX 3 CUSTOMIZING CODES ACCORDING TO SHIPPING DESTINATION
x
Confidential