HP Proliant ML350p Gen8 User Manual
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HP Proliant ML350p Gen8 User Manual

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HPE Proliant ML350p Gen8 Server

User Guide

Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. This document is intended for
experienced IT professionals or end-users with no or prior hardware setup experience. Hewlett Packard Enterprise assumes you are
qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 661082-008R
January 2016
Edition: 9

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Summary of Contents for HP Proliant ML350p Gen8

  • Page 1: User Guide

    HPE Proliant ML350p Gen8 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. This document is intended for experienced IT professionals or end-users with no or prior hardware setup experience. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © Copyright 2012, 2016 Hewlett Packard Enterprise Development LP The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 3: Table Of Contents

    Contents Component identification ........................6 Front panel components ............................6 Front panel LEDs and buttons ..........................7 Rear panel components ............................8 Rear panel LEDs ..............................9 System board components ............................. 10 DIMM slots..............................11 System maintenance switch ........................11 NMI functionality ............................
  • Page 4 Drive backplane expander option ........................... 89 Installing the 6 bay LFF drive backplane expander ..................89 Installing the 8 bay SFF drive backplane expander..................94 HP Trusted Platform Module option ........................99 Installing the Trusted Platform Module board ....................99 Retaining the recovery key/password......................101 Enabling the Trusted Platform Module ......................
  • Page 5 ROMPaq utility............................112 Automatic Server Recovery ........................112 USB support .............................. 113 Redundant ROM support........................... 113 Keeping the system current ..........................113 Drivers ............................... 113 Software and firmware..........................114 Version control............................114 Operating systems and virtualization software support for ProLiant servers..........114 Change control and proactive notification ....................

  • Page 6: Component Identification

    Component identification Front panel components • Item Description Media/Drive cage bay SAS/SATA drives (8) Serial number/iLO information pull tab* Optical drive USB connectors (4) *The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the reverse side shows the default iLO account information.

  • Page 7: Front Panel Leds And Buttons

    • Item Description Media/Drive cage bay SAS/SATA drive (6) Serial number/iLO information pull tab* Optical drive USB connectors (4) *The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the reverse side shows the default iLO account information. The same information is printed on a label attached to the chassis.

  • Page 8: Rear Panel Components

    Item Description Status Power On/Standby button Solid green = System on and system power LED Flashing green (1 Hz/cycle per sec) = Performing power on sequence Solid amber = System in standby Off = No power present* NIC status LED Solid green = Link to network Flashing green (1 Hz/cycle per sec) = Network active Off = No network activity...

  • Page 9: Rear Panel Leds

    Item Description PCIe slot 3 (Processor 1) PCIe slot 4 (Processor 1) UID button/LED Kensington security lock Serial connector iLO connector NIC connector 3 NIC connector 4 NIC connector 2 NIC connector 1 USB connectors (4) Video connector PCIe slot 5 (Processor 2) PCIe slot 6 (Processor 2) PCIe slot 7 (Processor 2) PCIe slot 8 (Processor 2)

  • Page 10: System Board Components

    Item Description Status Power supply LED Green = Normal Off = One or more of the following conditions exists: • Power is unavailable. • Power supply failed. • Power supply is in standby mode. • Power supply exceeded current limit. UID LED Blue = Activated Flashing blue = System is being managed remotely...

  • Page 11: Dimm Slots

    Item Description System battery SATA connectors Internal USB connector Processor 2 DIMM slots TPM connector System maintenance switch NMI header Slot 9 PCIe3 x8 (4, 1) Slot 8 PCIe3 x16 ( 16, 8, 4, 1) Slot 7 PCIe3 x8 (4, 1) Slot 6 PCIe3 x16 (16, 8, 4, 1) Slot 5 PCIe2 x8 (4, 1) Processor 1 DIMM slots...

  • Page 12: Nmi Functionality

    Position Default Function Reserved Reserved Off = Power-on password is enabled. On = Power-on password is disabled. Off = No function On = ROM reads system configuration as invalid. — Reserved — Reserved — Reserved Reserved — — Reserved — Reserved To access the redundant ROM, set S1, S5, and S6 to On.

  • Page 13: Systems Insight Display Leds

    Systems Insight Display LEDs The Systems Insight Display LEDs represent the system board layout. Item Description Status Power cap To determine Power cap status, see "Systems Insight Display LED combinations (on page 13)." AMP Status Green = AMP mode enabled Amber = Failover Off = AMP mode disabled DIMM LEDs...

  • Page 14: Sas And Sata Device Numbers

    Systems Insight Health LED System power Status Display LED and color Amber One or more of the following conditions Processor (amber) might exist: • Processor in socket X has failed. • Processor X is not installed in the socket. • Processor X is unsupported.

  • Page 15: Hot-Plug Drive Led Definitions

    • SFF drives • LFF drives Hot-plug drive LED definitions Component identification 15...

  • Page 16: Fans

    Item Status Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Activity ring Rotating green Drive activity No drive activity Do not remove Solid white Do not remove the drive.

  • Page 17: Rps Riser Board Connectors

    RPS riser board connectors Item Connector Description Graphic card power connector Drive backplane bay 1/optical drive power connector Drive backplane bay 2 power connector Drive backplane bay 3 power connector Graphic card power connector Component identification 17...

  • Page 18: Operations

    Operations Power up the server To power up the server: Connect each power cord to the server. Connect each power cord to the power source. Press the Power On/Standby button. The server exits standby mode and applies full power to the system. The system power LED changes from amber to green.

  • Page 19: Remove The Security Bezel

    Remove the security bezel Unlock the security bezel, press the latch on the security bezel, and then remove the security bezel. Install the security bezel Install the security bezel into the chassis, and then lock the security bezel with the key. Remove the tower bezel This server has a removable bezel that must be unlocked and opened before accessing the drives.

  • Page 20: Remove The Rack Bezel

    Using the key provided with the server, unlock the bezel with a clockwise turn. Remove the tower bezel. Remove the rack bezel If installed, remove the security bezel (on page 19). Power down the server (on page 18). Remove all power: Disconnect each power cord from the power source.

  • Page 21: Install The Rack Bezel

    Remove the rack bezel. Install the rack bezel Install the rack bezel. Tighten the rack bezel thumbscrews. Install the access panel (on page 22). Slide the server back into the rack. Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 22: Install The Access Panel

    CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. To remove the component: Do one of the following: For tower models, open and remove the bezel ("Remove the tower bezel"...

  • Page 23: Remove The Air Baffle

    After performing the installation or maintenance procedure, slide the server back into the rack, and then press the server firmly into the rack to secure it in place. WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack.

  • Page 24: Install The Air Baffle

    Remove the air baffle (on page 23). Install the air baffle CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open. Install the air baffle ("Remove the air baffle"...

  • Page 25: Remove The Fan Cage

    CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To remove the component: Do one of the following: For tower models, open and remove the bezel ("Remove the tower bezel"...

  • Page 26: Remove The Optical Drive

    Disconnect each power cord from the power source. Disconnect each power cord from the server. Do one of the following: For tower models, place the server on a flat, level surface with the access panel facing up. For rack models, extend the server from the rack (on page 22). Remove the access panel (on page 21).

  • Page 27: Remove The Component Drive Cage Blank

    Remove the optical drive. Remove the component drive cage blank Do one of the following: For tower models, open and remove the bezel ("Remove the tower bezel" on page 19). For rack models, do the following: If installed, remove the security bezel (on page 19). Remove the access panel.

  • Page 28: Setup

    Setup Optional services Delivered by experienced, certified engineers, HPE support services help you keep your servers up and running with support packages tailored specifically for HPE ProLiant systems. HPE support services let you integrate both hardware and software support into a single package. A number of service level options are available to meet your business and IT needs.

  • Page 29: Temperature Requirements

    • Leave a minimum clearance of 76.2 cm (30 in) behind the rack. • Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack or row of racks. Hewlett Packard Enterprise servers draw in cool air through the front door and expel warm air through the rear door.

  • Page 30: Electrical Grounding Requirements

    WARNING: To reduce the risk of personal injury, fire, or damage to the equipment, do not overload the AC supply branch circuit that provides power to the rack. Consult the electrical authority having jurisdiction over wiring and installation requirements of your facility. CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply.

  • Page 31: Server Warnings And Cautions

    WARNING: When installing a server in a telco rack, be sure that the rack frame is adequately secured to the top and bottom of the building structure. Server warnings and cautions WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the equipment: •...

  • Page 32: Installing Hardware Options

    • Installing hardware options Install any hardware options before initializing the server. For options installation information, refer to the option documentation. For server-specific information, refer to "Hardware options installation (on page 41)." Setting up a tower server Follow the steps in this section to set up a tower model server. If you are going to install the server into a rack, see the rack installation section.

  • Page 33: Installing The Server Into The Rack

    Installing the server into the rack Back up the server data, and then record configuration information. Close all applications, and then shut down the OS, using the normal shutdown sequence. If necessary, power off the server by pressing the power button on the front of the server. Disconnect all AC power cords from the AC outlets, and then disconnect all AC power cords from the server.
  • Page 34 Place two Torx screwdrivers in the bezel hinge holes to help slide the base cover towards the rear of the server, and then remove the base cover. Install the server base blank covers over the server base feet holes. Setup 34...
  • Page 35 Turn the server over, and then remove the access panel ("Remove the access panel" on page 21). Remove the air baffle (on page 23). Setup 35...
  • Page 36 Remove the fan cage (on page 25). Remove the knock-out bracket, install the System Insight Display module, and then route the cable. Setup 36...
  • Page 37 Connect the cable from the System Insight Display module to the front input/output cable. Remove the blank or cage installed in component box 3. Install the left and right rack bezels ears with T-10 and T-15 screws. Setup 37...
  • Page 38 Route the discovery service cable from the left rack bezel ear through the chassis hooks. Connect the discovery service cable to the discovery service cable connector. Install the blank or cage removed from component box 3. Setup 38...

  • Page 39: Powering Up And Configuring The Server

    Install and lock the rack bezel ("Install the rack bezel" on page 21). Install the fan cage. Install the air baffle (on page 24). Install the access panel (on page 22). Install the server on the rack rail, and then slide the assembly into the rack. NOTE: For detailed instructions on installing the server into the rack, see the Quick Deploy Rail System Installation Instructions included with the kit.

  • Page 40: Installing The Operating System

    The server exits standby mode and applies full power to the system. The system power LED changes from amber to green. While the server boots, ORCA utility and the RBSU are automatically configured to prepare the server for operating system installation. To configure these utilities manually: •...

  • Page 41: Hardware Options Installation

    Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 42 Cable routing to box 1 Cable routing to box 2 Hardware options installation 42...

  • Page 43: Second Processor Option

    Cable routing to box 3 Install the fan cage. Install the air baffle (on page 24). For tower models, do the following: Install the access panel (on page 22). Return the server to an upright position. For rack models, do the following: Install the access panel (on page 22).
  • Page 44 To install a processor: Do one of the following: For tower models, open and remove the bezel ("Remove the tower bezel" on page 19). For rack models, if installed, remove the security bezel (on page 19). Power down the server (on page 18). Remove all power: Disconnect each power cord from the power source.
  • Page 45 Remove the clear processor socket cover. Retain the processor socket cover for future use. Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
  • Page 46 CAUTION: Do not press down on the processor. Pressing down on the processor may cause damage to the processor socket and the system board. Press only in the area indicated on the processor retaining bracket. Press and hold the processor retaining bracket in place, and then close each processor locking lever.
  • Page 47 Install the heatsink, and then close the heatsink retaining levers. Install the air baffle (on page 24). Hardware options installation 47...
  • Page 48 Remove the fan blank. Install the fan, making sure that the fan clicks into place. Install the access panel (on page 22). Do one of the following: For tower models, return the server to an upright position. For rack models, slide the server back into the rack. Connect each power cord to the server.

  • Page 49: Processor Upgrade

    Processor upgrade WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent possible server malfunction and damage to the equipment, multiprocessor configurations must contain processors with the same part number. CAUTION: The heatsink thermal interface media is not reusable and must be replaced if the heatsink is removed from the processor after it has been installed.
  • Page 50 Remove the heatsink. Remove the heatsink retaining levers. Hardware options installation 50...
  • Page 51 Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket. Remove the processor from the processor retaining bracket. CAUTION: To avoid damage to the processor, do not touch the bottom of the processor, especially the contact area.
  • Page 52 To install a processor: Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
  • Page 53 Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket. Install the heatsink retaining lever upgrade. Use the alcohol swab to remove all the existing thermal grease from the heatsink. Allow the alcohol to evaporate before continuing.
  • Page 54 Apply the thermal grease to the top of the processor in the following pattern. Install the heatsink, and then close the heatsink retaining levers. Install the air baffle. Install the access panel (on page 22). Do one of the following: For tower models, return the server to an upright position.

  • Page 55: Memory Options

    Memory options IMPORTANT: This server does not support mixing LRDIMMs, RDIMMs, or UDIMMs. Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization. The memory subsystem in this server can support LRDIMMs, RDIMMs, or UDIMMs: •...

  • Page 56: Hpe Smartmemory

    DIMM DIMM 2 slots per channel 3 slots per type rank channel 1 DPC 2 DPC 3 DPC — — 1.35 V 1.50 V 1.35 V 1.50 V 1.35 V 1.50 V Single-ran 1333, 1600, 1333, 1600, 800, 1066, RDIM k (4 GB) 1600 1866...

  • Page 57: Population Order

    Memory Population order Slot number Slot number subsystem (Processor 2) (Processor 1) channel For the location of the slot numbers, see "DIMM slots (on page 11)." This multi-channel architecture provides enhanced performance in Advanced ECC mode. This architecture also enables Lockstep and Online Spare Memory modes. DIMM slots in this server are identified by number and by letter.

  • Page 58: Single-, Dual-, And Quad-Rank Dimms

    Remove the air baffle (on page 23). Open the DIMM slot latches. Install the DIMM. If you are installing DIMMs in lock-step configuration, configure this mode in RBSU ("HPE ROM-Based Setup Utility" on page 109). For more information about LEDs and troubleshooting failed DIMMs, see Systems Insight Display LED combinations (on page 13).

  • Page 59: Dimm Identification

    DIMM identification To determine DIMM characteristics, use the label attached to the DIMM and the following illustration and table. Item Description Definition Size — Rank 1R = Single-rank 2R = Dual-rank 3R = Three-rank 4R = Quad-rank Data width x4 = 4-bit x8 = 8-bit Voltage rating L = Low voltage (1.35V)

  • Page 60: General Dimm Slot Population Guidelines

    The server also can operate in independent channel mode or combined channel mode (lockstep). When running in lockstep mode, you gain reliability in one of two ways: • If running with UDIMMs (built with x8 DRAM devices), the system can survive a complete DRAM failure (SDDC).

  • Page 61: Advanced Ecc Population Guidelines

    • When two processors are installed, balance the DIMMs across the two processors. • White DIMM slots denote the first slot of a channel (Ch 1-A, Ch 2-B, Ch 3-C, Ch 4-D) • Do not mix RDIMMs, UDIMMs, or LRDIMMs. •...

  • Page 62: Optical Drive Cage Option

    Optical drive cage option Do one of the following: For tower models, open and remove the bezel ("Remove the tower bezel" on page 19). For rack models, if installed, remove the security bezel (on page 19). Power down the server (on page 18). Remove all power: Disconnect each power cord from the power source.
  • Page 63 Install the optical drive cage. Using the T-15 screws, secure the optical drive cage. Hardware options installation 63...

  • Page 64: Optical Drive Option

    The Torx screws required to install optical drives are located on the chassis. For tower models, do the following: Install the access panel (on page 22). Return the server to an upright position. For rack models, do the following: Install the rack bezel (on page 21). Install the access panel (on page 22).
  • Page 65 Remove the access panel (on page 21). For rack models, do the following: Extend the server from the rack (on page 22). Remove the access panel (on page 21). Release thumbscrews and remove the rack bezel ("Remove the rack bezel" on page 20). Remove the blank from the drive cage.

  • Page 66: Redundant Power Supply Option

    Connect the SATA cable from the drive to the system board. Install the fan cage. Install the air baffle (on page 24). For tower models, do the following: Install the access panel (on page 22). Return the server to an upright position. For rack models, do the following: Install the rack bezel (on page 21).
  • Page 67 Label color Output 460W Blue 750W Orange 750W 48V DC White 1,200W Green CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To install the component: Access the product rear panel.

  • Page 68: Hot-Plug Sas Drive Options

    Hot-plug SAS drive options When adding drives to the server, observe the following general guidelines: • The system automatically sets all device numbers. • If only one drive is used, install it in the bay with the lowest device number ("SAS and SATA device numbers"...

  • Page 69: Expansion Board Option

    Remove the drive blank. Prepare the drive. Install the drive. Determine the status of the drive from the drive LEDs ("Hot-plug drive LED definitions" on page 15). Do one of the following: For tower models, install the bezel. For rack models, if removed, install the security bezel (on page 19). Expansion board option Do one of the following: For tower models, open and remove the bezel...
  • Page 70 Disconnect each power cord from the server. Do one of the following: For tower models, place the server on a flat, level surface with the access panel facing up. For rack models, extend the server from the rack (on page 22). Remove the access panel (on page 21).
  • Page 71 Install the expansion board. Close the PCIe retainer latch. Install the air baffle (on page 24). Install the access panel (on page 22). Do one of the following: For tower models, return the server to an upright position. For rack models, slide the server back into the rack. Connect each power cord to the server.

  • Page 72: Graphic Card Option

    For rack models, if removed, install the security bezel (on page 19). Graphic card option The server supports up to three graphic card options. The server supports up to two double-wide graphic cards. For optimal performance, Hewlett Packard Enterprise recommends that you install graphic card options in PCI slots 3, 6, or 8.
  • Page 73 Open the PCIe retainer latch. Do one of the following: If you are installing a single-width graphic card adapter, remove one PCIe blank. If you are installing a double-width graphic card adapter, remove two PCIe blanks. Hardware options installation 73...
  • Page 74 Install the graphic adapter in a x16 PCIe expansion slot. Connect the graphic card adapter cable to the appropriate graphic card connector. NOTE: For more information about installing a graphic card, see the documentation that ships with the graphic card option kit. Hardware options installation 74...
  • Page 75 Close the PCIe retainer latch. NOTE: Install the graphic card bracket only if you have installed a double-width graphic card. Install the graphic card bracket, and then tighten the screws. Install the fan cage. Install the air baffle (on page 24). Install the access panel (on page 22).

  • Page 76: Controller Option

    The server exits standby mode and applies full power to the system. The system power LED changes from amber to green. Do one of the following: For tower models, install the bezel. For rack models, if removed, install the security bezel (on page 19). Controller option The server ships with an embedded Smart Array P420i Controller.

  • Page 77: Installing Storage Controller

    IMPORTANT: For additional installation and configuration information, see the documentation that ships with the option. IMPORTANT: The P822 controller card is only supported in PCIe slots 3 and 4. If the controller card is configured in PCIe slot 3, slot 4 must remain empty. IMPORTANT: The P420 controller card is not supported in PCIe slots 3 and 4.

  • Page 78: Installing The Cache Module And Fbwc Capacitor Pack

    For more information about the storage controller and its features, select the relevant controller user documentation on the Hewlett Packard Enterprise website (http://www.hpe.com/support/SAC_UG_ProLiantServers_en). To configure arrays, see the user guide for Smart Array Controllers on the Hewlett Packard Enterprise website (http://www.hpe.com/support/CASAC_RG_en). Installing the cache module and FBWC capacitor pack CAUTION: The cache module connector does not use the industry-standard DDR3 mini-DIMMs.
  • Page 79 Cache module on the system board Cache module on the Smart Array option Install the fan cage. Install the air baffle (on page 24). Install the access panel (on page 22). Do one of the following: For tower models, return the server to an upright position. For rack models, slide the server back into the rack.

  • Page 80: Redundant Fans Option

    For tower models, install the bezel. For rack models, if removed, install the security bezel (on page 19). Redundant fans option Redundant fan guidelines The server supports redundant fans to provide proper airflow to the system when a primary fan fails. In the standard, nonredundant configuration, fans 2, 3, and 4 cool the server.
  • Page 81 Open and remove the tower bezel. Remove the access panel (on page 21). If the server is in a rack configuration, do the following: Extend the server from the rack and place it on a flat, level work surface. Remove the access panel (on page 21). Remove all the fans and fan blanks.
  • Page 82 Remove the tab from each fan. Install the fans, making sure the fans click into place. Hardware options installation 82...

  • Page 83: Eight-Bay Sff Drive Cage Option

    Install the PCIe air baffles. If the server is in a tower configuration, do the following: Install the access panel (on page 22). Install the bezel. Return the server to an upright position. If the server is in a rack configuration, do the following: Install the access panel (on page 22).
  • Page 84 Place the server on a flat, level surface with the access panel facing up. Remove the access panel (on page 21). For rack models, do the following: Extend the server from the rack (on page 22). Remove the access panel (on page 21). Release thumbscrews and remove the rack bezel ("Remove the rack bezel"...
  • Page 85 Using the T-15 screws, secure the optional SFF drive cage to the server. Remove the air baffle (on page 23). Remove the fan cage (on page 25). Connect the mini-SAS cables to the drive cage backplane option. Connect the mini-SAS cables to the SAS controller option. NOTE: For more information about connecting the cables to SAS controller option, see the documentation that ships with SAS controller option kit.

  • Page 86: Six-Bay Lff Drive Cage

    Connect the power cable to the system board connector appropriate for your configuration. Install the fan cage. Install the air baffle (on page 24). For tower models, do the following: Install the access panel (on page 22). Return the server to an upright position. For rack models, do the following: Install the rack bezel (on page 21).
  • Page 87 Power down the server (on page 18). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. For tower models, do the following: Place the server on a flat, level surface with the access panel facing up. Remove the access panel (on page 21).
  • Page 88 Using the T-15 screws, secure the optional LFF drive cage to the server. Remove the air baffle (on page 23). Remove the fan cage (on page 25). Connect the mini-SAS cables to the drive backplane option. Connect the mini-SAS cables to the SAS controller option. NOTE: For more information about connecting the cables to SAS controller option, see the documentation that ships with SAS controller option kit.

  • Page 89: Drive Backplane Expander Option

    Connect the power cable to the appropriate connector on the system board for your configuration. Install the fan cage. Install the air baffle (on page 24). For tower models, do the following: Install the access panel (on page 22). Return the server to an upright position. For rack models, do the following: Install the rack bezel (on page 21).
  • Page 90 For tower models, open and remove the bezel ("Remove the tower bezel" on page 19). For rack models, if installed, remove the security bezel (on page 19). Power down the server (on page 18). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server.
  • Page 91 Install the LFF drive cage with backplane expander option halfway into the server. Remove the air baffle (on page 23). Remove the fan cage (on page 25). Connect the power cables from the backplane expander kit option to the power connectors on the system board.
  • Page 92 Installing two backplanes with expander option Disconnect all the existing mini-SAS cables from the server. Connect the mini-SAS cables from the backplane expander option to the connectors on the system board. Installing one backplane expander option Installing two backplanes with expander option Hardware options installation 92...
  • Page 93 Connect the short mini-SAS cables. Connect the long mini-SAS cables. Hardware options installation 93...

  • Page 94: Installing The 8 Bay Sff Drive Backplane Expander

    Fully install the LFF drive cage, and then secure it by tightening the T-15 screws. Install the fan cage. Install the air baffle (on page 24). For tower models, do the following: Install the access panel (on page 22). Return the server to an upright position. For rack models, do the following: Install the rack bezel (on page 21).
  • Page 95 Place the server on a flat, level surface with the access panel facing up. Remove the access panel (on page 21). For rack models, do the following: Extend the server from the rack (on page 22). Remove the access panel (on page 21). Release thumbscrews and remove the rack bezel ("Remove the rack bezel"...
  • Page 96 Installing one backplane expander option Installing two backplanes with expander option Disconnect all the existing mini-SAS cables from the server. Connect the mini-SAS cables from the backplane expander option to the connectors on the system board. Hardware options installation 96...
  • Page 97 Installing one backplane expander option Installing two backplanes with expander option Connect the short mini-SAS cables. Hardware options installation 97...
  • Page 98 Connect the long mini-SAS cables. Fully install the SFF drive cage, and then secure it by tightening the T-15 screws. Install the fan cage. Install the air baffle (on page 24). For tower models, do the following: Install the access panel (on page 22). Return the server to an upright position.

  • Page 99: Hp Trusted Platform Module Option

    For tower models, install the bezel. For rack models, if removed, install the security bezel (on page 19). HP Trusted Platform Module option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).
  • Page 100 Do one of the following: For tower models, open and remove the bezel ("Remove the tower bezel" on page 19). For rack models, if installed, remove the security bezel (on page 19). Power down the server (on page 18). Remove all power: Disconnect each power cord from the power source.

  • Page 101: Retaining The Recovery Key/Password

    Install the TPM security rivet by pressing the rivet firmly into the system board. If removed, install the PCI card in slot 9. Install the air baffle (on page 24). Install the access panel (on page 22). Do one of the following: For tower models, return the server to an upright position.
  • Page 102 OS application TPM settings. For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the Hewlett Packard Enterprise website (http://www.hpe.com/support/hpesc).

  • Page 103: Cabling

    Cabling Server data cabling Item Description Optical drive connector Drive cage 1, SAS connector 2 Drive cage 1, SAS connector 1 SATA connector SAS connector SAS connector Cabling 103...

  • Page 104: Media Device Data Cabling

    Media device data cabling Item Description Optical drive connector Optical drive connector Optical drive connector SATA connector SATA connector SATA connector Optical drive cabling Cabling 104...

  • Page 105: Software And Configuration Utilities

    ("Scripting Toolkit for Windows and Linux" on page 108) Online and Offline Service Pack for ProLiant (on page 109) Online and Offline Smart Update Manager ("HP Smart Update Manager" on page 109) Offline ROM-Based Setup Utility ("HPE ROM-Based Setup Utility" on page 109)

  • Page 106: Active Health System

    Embedded remote support software is available on ProLiant Gen8 and later servers with iLO 4, regardless of the operating system software and without installing OS agents on the server. Using iLO 4, you can do the following: • Access a high-performance and secure Integrated Remote Console to the server from anywhere in the world if you have a network connection to the server.

  • Page 107: Intelligent Provisioning

    The Active Health System, in conjunction with the system monitoring provided by Agentless Management or SNMP Pass-thru, provides continuous monitoring of hardware and configuration changes, system status, and service alerts for various server components. The Agentless Management Service is available in the SPP, which can be downloaded from the Hewlett Packard Enterprise website (http://www.hpe.com/servers/spp/download).

  • Page 108: Hpe Insight Remote Support

    HPE Insight Diagnostics The Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation. The Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running.

  • Page 109: Service Pack For Proliant

    The SPP is a comprehensive systems software (drivers and firmware) solution delivered as a single package with major server releases. This solution uses HP SUM as the deployment tool and is tested on all supported ProLiant servers including ProLiant Gen8 and later servers.

  • Page 110: Auto-Configuration Process

    • To navigate the menu system, use the arrow keys. • To make selections, press the Enter key. • To access Help for a highlighted configuration option, press the F1 key. IMPORTANT: RBSU automatically saves settings when you press the Enter key. The utility does not prompt you for confirmation of settings before you exit the utility.

  • Page 111: Configuring Amp Modes

    Configuring AMP modes Not all ProLiant servers support all AMP modes. RBSU provides menu options only for the modes supported by the server. Advanced memory protection within RBSU enables the following advanced memory modes: • Advanced ECC Mode—Provides memory protection beyond Standard ECC. All single-bit failures and some multi-bit failures can be corrected without resulting in system downtime.

  • Page 112: Option Rom Configuration For Arrays

    • Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab • For supported controllers, provides access to additional features. For more information about HPE SSA, see the Hewlett Packard Enterprise website (http://www.hpe.com/servers/ssa). Option ROM Configuration for Arrays Before installing an operating system, you can use the ORCA utility to create the first logical drive, assign RAID levels, and establish online spare configurations.

  • Page 113: Usb Support

    USB support Hewlett Packard Enterprise provides both standard USB 2.0 support and legacy USB 2.0 support. Standard support is provided by the OS through the appropriate USB device drivers. Before the OS loads, Hewlett Packard Enterprise provides support for USB devices through legacy USB support, which is enabled by default in the system ROM.

  • Page 114: Software And Firmware

    Version Control Agent User Guide, and the Version Control Repository Manager User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/enterprise/docs). Select HP Insight Management from the available options in Products and Solutions. Select HP Version Control from the available options in Insight Management.

  • Page 115: Troubleshooting

    Troubleshooting Troubleshooting resources The ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance on ProLiant servers and server blades. To view the guide, select a language: •...

  • Page 116: Battery Replacement

    Battery replacement If the server no longer automatically displays the correct date and time, you might have to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Page 117 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Battery replacement 117...

  • Page 118: Warranty And Regulatory Information

    Warranty and regulatory information Warranty information HPE ProLiant and x86 Servers and Options (http://www.hpe.com/support/ProLiantServers-Warranties) HPE Enterprise Servers (http://www.hpe.com/support/EnterpriseServers-Warranties) HPE Storage Products (http://www.hpe.com/support/Storage-Warranties) HPE Networking Products (http://www.hpe.com/support/Networking-Warranties) Regulatory information Safety and regulatory compliance For important safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise website (http://www.hpe.com/support/Safety-Compliance-EnterpriseProducts).

  • Page 119: Turkey Rohs Material Content Declaration

    • Russia: • Belarus: • Kazakhstan: Manufacturing date: The manufacturing date is defined by the serial number. CCSYWWZZZZ (serial number format for this product) Valid date formats include: • YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point;...

  • Page 120: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 121: Specifications

    Specifications Environmental specifications Specification Value Temperature range* 10°C to 35°C (50°F to 95°F) Operating -30°C to 60°C (-22°F to 140°F) Non-operating Relative humidity (non-condensing) 10% to 90% Operating, maximum wet bulb temperature of 28°C (82.4°F) 5% to 95% Non-operating, maximum wet bulb temperature of 38.7°C (101.7°F) * All temperature ratings shown are for sea level.

  • Page 122: Hpe 460 W Gold Power Supply (92% Efficiency)

    • HPE 750 W Gold Power Supply (92% efficiency) • HPE 750 W Platinum Plus Power Supply (94% efficiency) • HPE 1200 W Platinum Plus Power Supply (94% efficiency) HPE 460 W Gold Power Supply (92% efficiency) Specification Value — Input requirements 100 to 120 VAC, 200 to 240 VAC Rated input voltage...

  • Page 123: Hpe 750 W Platinum Plus Power Supply (94% Efficiency)

    857 W at 100V AC input Rated input power 824 W at 200V AC input 2925 at 100V AC input Btus per hour 2812 at 200V AC input — Power supply output 750 W at 100V to 120V AC input Rated steady-state power 750 W at 200V to 240V AC input 750 W at 100V to 120V AC input...

  • Page 124: Support And Other Resources

    Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page (http://www.hpe.com/support/AccessToSupportMaterials). IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HP Passport set up with relevant entitlements. Websites •...

  • Page 125: Customer Self Repair

    Software Depot (http://www.hpe.com/support/softwaredepot) • Customer Self Repair (http://www.hpe.com/support/selfrepair) • Insight Remote Support (http://www.hpe.com/info/insightremotesupport/docs) • Serviceguard Solutions for HP-UX (http://www.hpe.com/info/hpux-serviceguard-docs) • Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix (http://www.hpe.com/storage/spock) • Storage white papers and analyst reports (http://www.hpe.com/storage/whitepapers) Customer Self Repair Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement.
  • Page 126 • Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à Hewlett Packard Enterprise de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. • Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation.
  • Page 127 spedizione fornito. La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di Hewlett Packard Enterprise. Nel caso di riparazione da parte del cliente, Hewlett Packard Enterprise sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare. Per ulteriori informazioni sul programma CSR di Hewlett Packard Enterprise, contattare il centro di assistenza di zona.
  • Page 128 • Obligatorio—componentes cuya reparación por parte del usuario es obligatoria. Si solicita a Hewlett Packard Enterprise que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio. •...
  • Page 129 Hewlett Packard Enterprise vermeldt in de documentatie bij het vervangende CSR-onderdeel of het defecte onderdeel aan Hewlett Packard Enterprise moet worden geretourneerd. Als het defecte onderdeel aan Hewlett Packard Enterprise moet worden teruggezonden, moet u het defecte onderdeel binnen een bepaalde periode, gewoonlijk vijf (5) werkdagen, retourneren aan Hewlett Packard Enterprise. Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal.
  • Page 130 Support and other resources 130...
  • Page 131 Support and other resources 131...

  • Page 132: Remote Support

    Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your product’s service level.

  • Page 133: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Advanced Memory Protection Automatic Server Recovery Canadian Standards Association Customer Self Repair double data rate DIMMs per channel FBWC flash-backed write cache International Electrotechnical Commission Integrated Lights-Out Integrated Management Log large form factor Acronyms and abbreviations 133...
  • Page 134 LRDIMM load reduced dual in-line memory module nonmaskable interrupt NVRAM nonvolatile memory ORCA Option ROM Configuration for Arrays PCIe Peripheral Component Interconnect Express protocol data unit POST Power-On Self Test processor power module HPE ProLiant Support Pack RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module Rapid Deployment Pack...
  • Page 135 Systems Insight Manager TMRA recommended ambient operating temperature UDIMM unregistered dual in-line memory module unit identification uninterruptible power system universal serial bus Version Control Agent Acronyms and abbreviations 135...

  • Page 136: Documentation Feedback

    Documentation feedback Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.

  • Page 137: Index

    Index diagnostics utility 108 DIMM slots 11 DIMMs 58 access panel 21, 22 DIMMs, installation 57 Active Health System 105, 106 downloading files 124 ACU (Array Configuration Utility) 105 drive cage, installing 83, 86 Advanced ECC memory 61, 111 drive LEDs 15 airflow requirements 29, 31 drivers 113 AMP (Advanced Memory Protection) 111...
  • Page 138 Hewlett Packard Enterprise contact information 124 options installation 32, 41 Hewlett Packard Enterprise website 124 ORCA (Option ROM Configuration for Arrays) 105, HP Smart Update Manager overview 105, 109 HP technical support 124, 132 HPE iLO Management Engine 105 HPE Insight Diagnostics 108...
  • Page 139 server, installation 33 Service Pack for ProLiant 105, 108, 109 SFF drive cage 83 shipping carton contents 31 site requirements 28, 29 six-bay LFF backplane 86 Smart Update Manager 105, 109 software 114 software upgrades 114 space requirements 28 specifications, server 121 static electricity 120 storage controller 76 support services 28, 108, 124...

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