HP ProLiant ML350p Gen8 User Manual
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HP ProLiant ML350p Gen8 User Manual

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HP ProLiant ML350p Gen8 Server

User Guide

Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. This document is intended for experienced
IT professionals or end-users with no or prior hardware setup experience. HP assumes you are qualified in the servicing of computer equipment and
trained in recognizing hazards in products with hazardous energy levels.
Part Number: 661082-007
October 2013
Edition: 7

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Summary of Contents for HP ProLiant ML350p Gen8

  • Page 1: User Guide

    HP ProLiant ML350p Gen8 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. This document is intended for experienced IT professionals or end-users with no or prior hardware setup experience. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © Copyright 2012, 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Component identification ....................... 7 Front panel components ..........................7 Front panel LEDs and buttons ........................8 Rear panel components ..........................9 Rear panel LEDs ............................10 System board components ........................11 System maintenance switch ......................12 NMI functionality ........................... 13 NMI header ..........................
  • Page 4 Setting up a tower server .......................... 35 Installing the server into the rack ........................ 36 Powering up and configuring the server ..................... 43 Installing the operating system........................43 Registering the server ..........................44 Hardware options installation ....................... 45 Introduction ............................45 Mini-SAS cable option ..........................
  • Page 5 HP iLO Management Engine ........................105 HP iLO ............................105 Intelligent Provisioning ........................107 HP Insight Remote Support software ....................108 Scripting Toolkit .......................... 108 HP Service Pack for ProLiant ........................109 HP Smart Update Manager ......................109 HP ROM-Based Setup Utility ........................110 Using RBSU ..........................

  • Page 6: Contents

    Customer Self Repair ..........................125 Acronyms and abbreviations ...................... 133 Documentation feedback ......................136 Index ............................137 Contents 6...

  • Page 7: Component Identification

    Component identification Front panel components • Item Description Media/Drive cage bay SAS/SATA drives (8) Serial number/iLO information pull tab* Optical drive USB connectors (4) *The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the reverse side shows the default iLO account information.

  • Page 8: Front Panel Leds And Buttons

    • Item Description Media/Drive cage bay SAS/SATA drive (6) Serial number/iLO information pull tab* Optical drive USB connectors (4) *The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the reverse side shows the default iLO account information. The same information is printed on a label attached to the chassis. Front panel LEDs and buttons Component identification 8...

  • Page 9: Rear Panel Components

    Item Description Status Power On/Standby button Solid green = System on and system power LED Flashing green (1 Hz/cycle per sec) = Performing power on sequence Solid amber = System in standby Off = No power present* NIC status LED Solid green = Link to network Flashing green (1 Hz/cycle per sec) = Network active Off = No network activity...

  • Page 10: Rear Panel Leds

    Item Description PCIe slot 4 (Processor 1) UID button/LED Kensington security lock Serial connector iLO connector NIC connector 3 NIC connector 4 NIC connector 2 NIC connector 1 USB connectors (4) Video connector PCIe slot 5 (Processor 2) PCIe slot 6 (Processor 2) PCIe slot 7 (Processor 2) PCIe slot 8 (Processor 2) PCIe slot 9 (Processor 2)

  • Page 11: System Board Components

    Item Description Status Power supply LED Green = Normal Off = One or more of the following conditions exists: • Power is unavailable. • Power supply failed. • Power supply is in standby mode. • Power supply exceeded current limit. UID LED Blue = Activated Flashing blue = System is being managed remotely...

  • Page 12: System Maintenance Switch

    Item Description Internal USB tape connector Discovery service cable connector System battery SATA connectors Internal USB connector Processor 2 DIMM slots TPM connector System maintenance switch NMI header Slot 9 PCIe3 x8 (4, 1) Slot 8 PCIe3 x16 ( 16, 8, 4, 1) Slot 7 PCIe3 x8 (4, 1) Slot 6 PCIe3 x16 (16, 8, 4, 1) Slot 5 PCIe2 x8 (4, 1)

  • Page 13: Nmi Functionality

    NMI functionality An NMI crash dump creates a crash dump log before resetting a system which is not responding. Crash dump log analysis is an essential part of diagnosing reliability problems, such as failures of operating systems, device drivers, and applications. Many crashes freeze a system, and the only available action for administrators is to restart the system.

  • Page 14: Systems Insight Display Leds

    Systems Insight Display LEDs The HP Systems Insight Display LEDs represent the system board layout. Item Description Status Power cap To determine Power cap status, see "Systems Insight Display LED combinations (on page 15)." AMP Status Green = AMP mode enabled Amber = Failover Off = AMP mode disabled DIMM LEDs...

  • Page 15: Systems Insight Display Led Combinations

    IMPORTANT: If more than one DIMM slot LED is illuminated, further troubleshooting is required. Test each bank of DIMMs by removing all other DIMMs. Isolate the failed DIMM by replacing each DIMM in a bank with a known working DIMM. Systems Insight Display LED combinations When the health LED on the front panel illuminates either amber or red, the server is experiencing a health event.

  • Page 16: Sas And Sata Device Numbers

    IMPORTANT: If more than one DIMM slot LED is illuminated, further troubleshooting is required. Test each bank of DIMMs by removing all other DIMMs. Isolate the failed DIMM by replacing each DIMM in a bank with a known working DIMM. SAS and SATA device numbers With optional drive cages installed, the server supports up to 24 SFF drives or up to 18 LFF drives.

  • Page 17: Hot-Plug Drive Led Definitions

    Hot-plug drive LED definitions Item Status Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Activity ring Rotating green Drive activity No drive activity Do not remove Solid white Do not remove the drive.

  • Page 18: Rps Riser Board Connectors

    Item Description Configuration Fan 1 Redundant Fan 2 Primary Fan 3 Primary Fan 4 Primary RPS riser board connectors Item Connector Description Graphic card power connector Drive backplane bay 1/optical drive power connector Drive backplane bay 2 power connector Drive backplane bay 3 power connector Component identification 18...
  • Page 19 Item Connector Description Graphic card power connector Component identification 19...

  • Page 20: Operations

    Operations Power up the server To power up the server: Connect each power cord to the server. Connect each power cord to the power source. Press the Power On/Standby button. The server exits standby mode and applies full power to the system. The system power LED changes from amber to green.

  • Page 21: Remove The Security Bezel

    Remove the security bezel Unlock the security bezel, press the latch on the security bezel, and then remove the security bezel. Install the security bezel Install the security bezel into the chassis, and then lock the security bezel with the key. Remove the tower bezel This server has a removable bezel that must be unlocked and opened before accessing the drives.

  • Page 22: Remove The Rack Bezel

    Using the key provided with the server, unlock the bezel with a clockwise turn. Remove the tower bezel. Remove the rack bezel If installed, remove the security bezel (on page 21). Power down the server (on page 20). Remove all power: Disconnect each power cord from the power source.

  • Page 23: Install The Rack Bezel

    Remove the rack bezel. Install the rack bezel Install the rack bezel. Tighten the rack bezel thumbscrews. Install the access panel (on page 24). Slide the server back into the rack. Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 24: Install The Access Panel

    CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. To remove the component: Do one of the following: For tower models, open and remove the bezel ("Remove the tower bezel"...

  • Page 25: Remove The Air Baffle

    WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack. WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack.

  • Page 26: Install The Air Baffle

    Remove the air baffle. Install the air baffle CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open. Install the air baffle.

  • Page 27: Remove The Fan

    Remove the fan CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To remove the component: Do one of the following: For tower models, open and remove the bezel ("Remove the tower bezel"...

  • Page 28: Remove The Optical Drive

    To remove the component: Do one of the following: For tower models, open and remove the bezel ("Remove the tower bezel" on page 21). For rack models, if installed, remove the security bezel (on page 21). Power down the server (on page 20). Remove all power: Disconnect each power cord from the power source.

  • Page 29: Remove The Component Drive Cage Blank

    Place the server on a flat, level surface with the access panel facing up. Remove the access panel (on page 23). For rack models, do the following: Extend the server from the rack (on page 24). Remove the access panel (on page 23). Release thumbscrews and remove the rack bezel.
  • Page 30 Operations 30...

  • Page 31: Setup

    Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.

  • Page 32: Space And Airflow Requirements

    Space and airflow requirements Tower server In a tower configuration, leave at least a 7.6-cm (3-in) clearance space at the front and back of the server for proper ventilation. Rack server To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack: •...

  • Page 33: Power Requirements

    CAUTION: To reduce the risk of damage to the equipment when installing third-party options: • Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the maximum allowable limits. Do not exceed the manufacturer’s TMRA. •...

  • Page 34: Server Warnings And Cautions

    WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor. The full weight of the rack rests on the leveling jacks. • The stabilizing feet are attached to the rack if it is a single-rack installation. •...

  • Page 35: Identifying Tower Server Shipping Carton Contents

    Identifying tower server shipping carton contents Unpack the server shipping carton and locate the materials and documentation necessary for installing the server. The contents of the server shipping carton include: • Server • Power cord • Keyboard • Mouse • Tower feet •...

  • Page 36: Installing The Server Into The Rack

    Return the server to an upright position. Connect peripheral devices to the server. WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into RJ-45 connectors. Connect the power cord to the rear of the server. Connect the power cord to the AC power source.
  • Page 37 Remove the server base feet. Remove all screws securing the base cover to the chassis. Place two Torx screwdrivers in the bezel hinge holes to help slide the base cover towards the rear of the server, and then remove the base cover. Setup 37...
  • Page 38 Install the server base blank covers over the server base feet holes. Turn the server over, and then remove the access panel ("Remove the access panel" on page 23). Setup 38...
  • Page 39 Remove the air baffle. Remove the fan cage. Setup 39...
  • Page 40 Remove the knock-out bracket, install the System Insight Display module, and then route the cable. Connect the cable from the System Insight Display module to the front input/output cable. Remove the blank or cage installed in component box 3. Setup 40...
  • Page 41 Install the left and right rack bezels ears with T-10 and T-15 screws. Route the discovery service cable from the left rack bezel ear through the chassis hooks. Setup 41...
  • Page 42 Connect the discovery service cable to the discovery service cable connector. Install the blank or cage removed from component box 3. Install and lock the rack bezel ("Install the rack bezel" on page 23). Install the fan cage. Install the air baffle (on page 26). Setup 42...

  • Page 43: Powering Up And Configuring The Server

    Install the access panel (on page 24). Install the server on the rack rail, and then slide the assembly into the rack. NOTE: For detailed instructions on installing the server into the rack, see the Quick Deploy Rail System Installation Instructions included with the kit. Powering up and configuring the server To power up the server: Connect each power cord to the server.

  • Page 44: Registering The Server

    To operate properly, the server must have a supported operating system. For the latest information on operating system support, see the HP website (http://www.hp.com/go/supportos). To install an operating system on the server, use one of the following methods: • Intelligent Provisioning—The iLO Management Engine is a new feature on ProLiant servers that contains Intelligent Provisioning for embedded deployment, updating, and provisioning capabilities.

  • Page 45: Hardware Options Installation

    Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 46 Cable routing to box 1 Cable routing to box 2 Hardware options installation 46...

  • Page 47: Second Processor Option

    Cable routing to box 3 Install the fan cage. Install the air baffle (on page 26). For tower models, do the following: Install the access panel (on page 24). Return the server to an upright position. For rack models, do the following: Install the access panel (on page 24).
  • Page 48 IMPORTANT: If installing a processor with a faster speed, update the system ROM before installing the processor. To install a processor: Do one of the following: For tower models, open and remove the bezel ("Remove the tower bezel" on page 21). For rack models, if installed, remove the security bezel (on page 21).
  • Page 49 Remove the clear processor socket cover. Retain the processor socket cover for future use. Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
  • Page 50 CAUTION: Do not press down on the processor. Pressing down on the processor may cause damage to the processor socket and the system board. Press only in the area indicated on the processor retaining bracket. Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket.
  • Page 51 Install the heatsink, and then close the heatsink retaining levers. Install the air baffle (on page 26). Hardware options installation 51...
  • Page 52 Remove the fan blank. Install the fan, making sure that the fan clicks into place. Install the access panel (on page 24). Do one of the following: For tower models, return the server to an upright position. For rack models, slide the server back into the rack. Connect each power cord to the server.

  • Page 53: Memory Options

    For rack models, if removed, install the security bezel (on page 21). Memory options IMPORTANT: This server does not support mixing LRDIMMs, RDIMMs, or UDIMMs. Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization. The memory subsystem in this server can support LRDIMMs, RDIMMs, or UDIMMs: •...

  • Page 54: Hp Smartmemory

    Populated DIMM speed (MT/s) DIMM DIMM 2 slots per channel 3 slots per channel type rank 1 DPC 2 DPC 3 DPC — — 1.35 V 1.50 V 1.35 V 1.50 V 1.35 V 1.50 V RDIMM Single-rank 1333, 1600, 1333, 1600, 800,...

  • Page 55: Population Order

    Memory subsystem Population order Slot number (Processor Slot number (Processor channel For the location of the slot numbers, see "DIMM slots (on page 13)." This multi-channel architecture provides enhanced performance in Advanced ECC mode. This architecture also enables Lockstep and Online Spare Memory modes. DIMM slots in this server are identified by number and by letter.

  • Page 56: Single-, Dual-, And Quad-Rank Dimms

    For rack models, extend the server from the rack (on page 24). Remove the access panel (on page 23). Remove the air baffle (on page 25). Open the DIMM slot latches.. Install the DIMM. If you are installing DIMMs in lock-step configuration, configure this mode in RBSU ("HP ROM-Based Setup Utility"...

  • Page 57: Dimm Identification

    DIMM identification To determine DIMM characteristics, use the label attached to the DIMM and the following illustration and table. Item Description Definition Size — Rank 1R = Single-rank 2R = Dual-rank 3R = Three-rank 4R = Quad-rank Data width x4 = 4-bit x8 = 8-bit Voltage rating L = Low voltage (1.35V)

  • Page 58: Online Spare Memory Configuration

    is degrading. This allows DIMMs that have a higher probability of receiving an uncorrectable memory error (which would result in system downtime) to be removed from operation. Advanced Memory Protection options are configured in RBSU. If the requested AMP mode is not supported by the installed DIMM configuration, the server boots in Advanced ECC mode.

  • Page 59: General Dimm Slot Population Guidelines

    Lockstep memory configuration Lockstep mode provides protection against multi-bit memory errors that occur on the same DRAM device. Lockstep mode can correct any single DRAM device failure on x4 and x8 DIMM types. The DIMMs in each channel must have identical HP part numbers. General DIMM slot population guidelines Observe the following guidelines for all AMP modes: •...

  • Page 60: Optical Drive Cage Option

    • Each populated channel must have a spare rank: A single dual-rank DIMM is not a valid configuration. LRDIMMs are treated as dual-rank DIMMs. Lockstep Memory population guidelines For Lockstep memory mode configurations, observe the following guidelines: • Observe the general DIMM slot population guidelines. •...
  • Page 61 Remove the blank from box 3. Install the optical drive cage. Hardware options installation 61...
  • Page 62 Using the T-15 screws, secure the optical drive cage. The Torx screws required to install optical drives are located on the chassis. For tower models, do the following: Install the access panel (on page 24). Return the server to an upright position. For rack models, do the following: Install the rack bezel (on page 23).

  • Page 63: Optical Drive Option

    The server exits standby mode and applies full power to the system. The system power LED changes from amber to green. Do one of the following: For tower models, install the bezel. For rack models, if removed, install the security bezel (on page 21). Optical drive option The server supports both DVD-ROM and DVD-RW drives.
  • Page 64 Install the optical drive into the drive cage. Remove the air baffle (on page 25). Remove the fan cage. Connect the power cable from the drive to the system board. Connect the SATA cable from the drive to the system board. Install the fan cage.

  • Page 65: Redundant Power Supply Option

    Install the access panel (on page 24). Slide the server back into the rack. Connect each power cord to the server. Connect each power cord to the power source. Press the Power On/Standby button. The server exits standby mode and applies full power to the system. The system power LED changes from amber to green.

  • Page 66: Hot-Plug Sas Drive Options

    Insert the power supply into the power supply bay until it clicks into place. Connect the power cord to the power supply. For rack servers, use the strain relief clip from the server hardware kit to secure the power cord. Connect the power cord to the power source.

  • Page 67: Installing A Hot-Plug Drive

    For tower models, open and remove the bezel ("Remove the tower bezel" on page 21). For rack models, if installed, remove the security bezel (on page 21). Remove the drive blank. Installing a hot-plug drive WARNING: To reduce the risk of injury from electric shock, do not install more than one drive carrier at a time.

  • Page 68: Expansion Board Option

    Prepare the drive. Install the drive. Determine the status of the drive from the drive LED definitions ("Hot-plug drive LED definitions" on page 17). Do one of the following: For tower models, install the bezel. For rack models, if removed, install the security bezel (on page 21). Expansion board option Do one of the following: For tower models, open and remove the bezel...
  • Page 69 Open the PCIe retainer latch. Do one of the following: If you are installing a single-width expansion card, remove one PCIe blank. If you are installing a double-width expansion card, remove two PCIe blanks. Hardware options installation 69...
  • Page 70 Install the expansion board. Close the PCIe retainer latch. Install the air baffle (on page 26). Install the access panel (on page 24). Do one of the following: For tower models, return the server to an upright position. For rack models, slide the server back into the rack. Connect each power cord to the server.

  • Page 71: Graphic Card Option

    For tower models, install the bezel. For rack models, if removed, install the security bezel (on page 21). Graphic card option The server supports up to three graphic card options. The server supports up to two double-wide graphic cards. For optimal performance, HP recommends that you install graphic card options in PCI slots 3, 6, or 8. HP recommends the following: •...
  • Page 72 Open the PCIe retainer latch. Do one of the following: If you are installing a single-width graphic card adapter, remove one PCIe blank. If you are installing a double-width graphic card adapter, remove two PCIe blanks. Hardware options installation 72...
  • Page 73 Install the graphic adapter in a x16 PCIe expansion slot. Connect the graphic card adapter cable to the appropriate graphic card connector. NOTE: For more information about installing a graphic card, see the documentation that ships with the graphic card option kit. Hardware options installation 73...
  • Page 74 Close the PCIe retainer latch. NOTE: Install the graphic card bracket only if you have installed a double-width graphic card. Install the graphic card bracket, and then tighten the screws. Install the fan cage. Install the air baffle (on page 26). Install the access panel (on page 24).

  • Page 75: Controller Option

    Press the Power On/Standby button. The server exits standby mode and applies full power to the system. The system power LED changes from amber to green. Do one of the following: For tower models, install the bezel. For rack models, if removed, install the security bezel (on page 21). Controller option The server ships with an embedded Smart Array P420i Controller.

  • Page 76: Installing A Storage Controller

    Installing a storage controller IMPORTANT: For additional installation and configuration information, see the documentation that ships with the option. IMPORTANT: The P822 controller card is only supported in PCIe slots 3 and 4. If the controller card is configured in PCIe slot 3, slot 4 must remain empty. IMPORTANT: The P420 controller card is not supported in PCIe slots 3 and 4.

  • Page 77: Installing The Cache Module And Fbwc Capacitor Pack

    The server exits standby mode and applies full power to the system. The system power LED changes from amber to green. Do one of the following: For tower models, install the bezel. For rack models, if removed, install the security bezel (on page 21). For more information about the controller and its features, see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website (http://www.hp.com/support/SAC_UG_ProLiantServers_en).
  • Page 78 Install the cache module. Install the capacitor pack into the server. Store the extra cable near the capacitor pack. Route the cable through the cable management clips, and then connect the cable using one of the following methods: Cache module on the system board Hardware options installation 78...

  • Page 79: Redundant Fans Option

    Cache module on the Smart Array option Install the fan cage. Install the air baffle (on page 26). Install the access panel (on page 24). Do one of the following: For tower models, return the server to an upright position. For rack models, slide the server back into the rack.

  • Page 80: Installing A Hot-Plug Redundant Fan

    • If two fans fail, then the server shuts down. IMPORTANT: Fan louvers must be present for the redundant configuration. Without the louvers, all four fans are nonredundant. NOTE: If your system is already installed with four fans, store the fan that is included in this kit as a spare.
  • Page 81 Install the fan louvers, making sure that the louver click into place. Remove the tab from each fan. Hardware options installation 81...
  • Page 82 Install the fans, making sure that the fans click into place. Install the PCIe air baffles. Install the access panel (on page 24). Do one of the following: For tower models, return the server to an upright position. For rack models, slide the server back into the rack. Connect each power cord to the server.

  • Page 83: Eight-Bay Sff Drive Cage Option

    For rack models, if removed, install the security bezel (on page 21). Eight-bay SFF drive cage option Install the optional eight-bay SFF drive cage in drive cage bay 2 or drive cage bay 3. To install an additional eight-bay SFF drive cage, an optional SAS controller is required. To obtain the option, contact an HP authorized reseller.
  • Page 84 Install the optional SFF drive cage. Using the T-15 screws, secure the optional SFF drive cage to the server. Remove the air baffle (on page 25). Remove the fan cage. Hardware options installation 84...
  • Page 85 Connect the mini-SAS cables to the drive cage backplane option. Connect the mini-SAS cables to the SAS controller option. NOTE: For more information about connecting the cables to SAS controller option, see the documentation that ships with SAS controller option kit. Connect the power cable to the system board connector appropriate for your configuration.

  • Page 86: Six-Bay Lff Drive Cage

    Install the access panel (on page 24). Slide the server back into the rack. Connect each power cord to the server. Connect each power cord to the power source. Press the Power On/Standby button. The server exits standby mode and applies full power to the system. The system power LED changes from amber to green.
  • Page 87 Remove the blank from box 2 or box 3. Install the optional LFF hot-plug drive cage. Hardware options installation 87...
  • Page 88 Using the T-15 screws, secure the optional LFF drive cage to the server. Remove the air baffle (on page 25). Remove the fan cage. Connect the mini-SAS cables to the drive backplane option. Connect the mini-SAS cables to the SAS controller option. NOTE: For more information about connecting the cables to SAS controller option, see the documentation that ships with SAS controller option kit.

  • Page 89: Drive Backplane Expander Option

    Connect the power cable to the appropriate connector on the system board for your configuration. Install the fan cage. Install the air baffle (on page 26). For tower models, do the following: Install the access panel (on page 24). Return the server to an upright position. For rack models, do the following: Install the rack bezel (on page 23).

  • Page 90: Installing The 6 Bay Lff Drive Backplane Expander

    Installing the 6 bay LFF drive backplane expander Do one of the following: For tower models, open and remove the bezel ("Remove the tower bezel" on page 21). For rack models, if installed, remove the security bezel (on page 21). Power down the server (on page 20).
  • Page 91 Install the LFF drive cage with backplane expander option halfway into the server. Remove the air baffle (on page 25). Remove the fan cage. Connect the power cables from the backplane expander kit option to the power connectors on the system board.
  • Page 92 Installing two backplanes with expander option Disconnect all the existing mini-SAS cables from the server. Connect the mini-SAS cables from the backplane expander option to the connectors on the system board. Installing one backplane expander option Installing two backplanes with expander option Hardware options installation 92...
  • Page 93 Connect the short mini-SAS cables. Connect the long mini-SAS cables. Hardware options installation 93...

  • Page 94: Installing The 8 Bay Sff Drive Backplane Expander

    Fully install the LFF drive cage, and then secure it by tightening the T-15 screws. Install the fan cage. Install the air baffle (on page 26). For tower models, do the following: Install the access panel (on page 24). Return the server to an upright position. For rack models, do the following: Install the rack bezel (on page 23).
  • Page 95 Disconnect each power cord from the server. For tower models, do the following: Place the server on a flat, level surface with the access panel facing up. Remove the access panel (on page 23). For rack models, do the following: Extend the server from the rack (on page 24).
  • Page 96 Connect the power cables from the backplane expander kit option to the power connectors on the system board. Installing one backplane expander option Installing two backplanes with expander option Disconnect all the existing mini-SAS cables from the server. Connect the mini-SAS cables from the backplane expander option to the connectors on the system board.
  • Page 97 Installing one backplane expander option Installing two backplanes with expander option Connect the short mini-SAS cables. Hardware options installation 97...
  • Page 98 Connect the long mini-SAS cables. Fully install the SFF drive cage, and then secure it by tightening the T-15 screws. Install the fan cage. Install the air baffle (on page 26). For tower models, do the following: Install the access panel (on page 24). Return the server to an upright position.

  • Page 99: Hp Trusted Platform Module Option

    Connect each power cord to the power source. Press the Power On/Standby button. The server exits standby mode and applies full power to the system. The system power LED changes from amber to green. Do one of the following: For tower models, install the bezel. For rack models, if removed, install the security bezel (on page 21).
  • Page 100 WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.

  • Page 101: Retaining The Recovery Key/Password

    Install the TPM security rivet by pressing the rivet firmly into the system board. If removed, install the PCI card in slot 9. Install the air baffle (on page 26). Install the access panel (on page 24). Do one of the following: For tower models, return the server to an upright position.

  • Page 102: Enabling The Trusted Platform Module

    Enabling the Trusted Platform Module When prompted during the start-up sequence, access RBSU by pressing the F9 key. From the Main Menu, select Server Security. From the Server Security Menu, select Trusted Platform Module. From the Trusted Platform Module Menu, select TPM Functionality. Select Enable, and then press the Enter key to modify the TPM Functionality setting.

  • Page 103: Cabling

    Cabling Server data cabling Item Description Optical drive connector Drive cage 1, SAS connector 2 Drive cage 1, SAS connector 1 SATA connector SAS connector SAS connector Cabling 103...

  • Page 104: Media Device Data Cabling

    Media device data cabling Item Description Optical drive connector Optical drive connector Optical drive connector SATA connector SATA connector SATA connector Optical drive cabling Cabling 104...

  • Page 105: Software And Configuration Utilities

    Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode, offline mode, or in both modes. Software or configuration utility Server mode Online and Offline HP iLO (on page 105) Online and Offline Active Health System (on page 106) Online and Offline Integrated Management Log (on page 107)

  • Page 106: Active Health System

    iLO 4 enables and manages the Active Health System (on page 106) and also features Agentless Management. All key internal subsystems are monitored by iLO 4. SNMP alerts are sent directly by iLO 4 regardless of the host operating system or even if no host operating system is installed. HP Insight Remote Support software (on page 108) is also available in HP iLO with no operating system software, drivers, or agents.

  • Page 107: Intelligent Provisioning

    The data that is collected is managed according to the HP Data Privacy policy. For more information see the HP website (http://www.hp.com/go/privacy). The Active Health System log, in conjunction with the system monitoring provided by Agentless Management or SNMP Pass-thru, provides continuous monitoring of hardware and configuration changes, system status, and service alerts for various server components.

  • Page 108: Hp Insight Remote Support Software

    HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation. HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running.

  • Page 109: Hp Service Pack For Proliant

    The Scripting Toolkit provides a flexible way to create standard server configuration scripts. These scripts are used to automate many of the manual steps in the server configuration process. This automated server configuration process cuts time from each deployment, making it possible to scale rapid, high-volume server deployments.

  • Page 110: Hp Rom-Based Setup Utility

    HP ROM-Based Setup Utility RBSU is a configuration utility embedded in HP ProLiant servers that performs a wide range of configuration activities that can include the following: • Configuring system devices and installed options • Enabling and disabling system features •...

  • Page 111: Boot Options

    Drives installed Drives used RAID level RAID 0 RAID 1 3, 4, 5, or 6 RAID 5 3, 4, 5, or 6 None More than 6 To change any ORCA default settings and override the auto-configuration process, press the F8 key when prompted.

  • Page 112: Utilities And Features

    Press the Enter key to clear the warning. Enter the serial number and press the Enter key. Select Product ID. The following warning appears: Warning: The Product ID should ONLY be modified by qualified service personnel. This value should always match the Product ID located on the chassis.

  • Page 113: Option Rom Configuration For Arrays

    • Internet Explorer 6.0 or later • Mozilla Firefox 2.0 or later For Linux servers, see the README.TXT file for additional browser and support information. For more information about the controller and its features, see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website (http://www.hp.com/support/SAC_UG_ProLiantServers_en).

  • Page 114: Usb Support

    ASR increases server availability by restarting the server within a specified time after a system hang. At the same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system. You can disable ASR from the System Management Homepage or through RBSU. USB support HP provides both standard USB 2.0 support and legacy USB 2.0 support.

  • Page 115: Software And Firmware

    If you do not use Intelligent Provisioning to install an OS, drivers for some of the new hardware are required. These drivers, as well as other option drivers, ROM images, and value-add software can be downloaded as part of an SPP. If you are installing drivers from SPP, be sure that you are using the latest SPP version that your server supports.

  • Page 116: Troubleshooting

    Troubleshooting Troubleshooting resources The HP ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance on ProLiant servers and server blades. To view the guide, select a language: •...

  • Page 117: Battery Replacement

    Battery replacement If the server no longer automatically displays the correct date and time, you might have to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Page 118 Remove the battery. IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, reconfigure the system through RBSU. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.

  • Page 119: Regulatory Information

    Regulatory information Safety and regulatory compliance For safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the HP website (http://www.hp.com/support/Safety-Compliance-EnterpriseProducts). Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options (http://www.hp.com/support/ProLiantServers-Warranties) HP Enterprise Servers (http://www.hp.com/support/EnterpriseServers-Warranties)

  • Page 120: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 121: Specifications

    Specifications Environmental specifications Specification Value Temperature range* 10°C to 35°C (50°F to 95°F) Operating -30°C to 60°C (-22°F to 140°F) Nonoperating Relative humidity (noncondensing) 10% to 90% Operating, maximum wet bulb temperature of 28°C (82.4°F) 5% to 95% Nonoperating, maximum wet bulb temperature of 38.7°C (101.7°F) * All temperature ratings shown are for sea level.

  • Page 122: Hp 460 W Gold Power Supply (92% Efficiency)

    • HP 460 W Gold Power Supply (92% efficiency) • HP 460 W Platinum Plus Power Supply (94% efficiency) • HP 750 W Gold Power Supply (92% efficiency) • HP 750 W Platinum Plus Power Supply (94% efficiency) • HP 1200 W Platinum Plus Power Supply (94% efficiency) HP 460 W Gold Power Supply (92% efficiency) Specification Value...

  • Page 123: Hp 750 W Gold Power Supply (92% Efficiency)

    HP 750 W Gold Power Supply (92% efficiency) Specification Value — Input requirements 100 to 120 VAC, 200 to Rated input voltage 240 VAC 50 Hz to 60 Hz Rated input frequency 8.9 A at 100 VAC Rated input current 4.3 A at 200 VAC 857 W at 100V AC input Rated input power...
  • Page 124 10 A at 100 VAC Rated input current 6.7 A at 200 VAC 990 W at 115V AC input Rated input power 1315 W at 230V AC input 3060 at 100V AC input Btus per hour 3380 at 115V AC input 4503 at 200V AC input 4485 at 230V AC input —...

  • Page 125: Support And Other Resources

    Support and other resources Before you contact HP Be sure to have the following information available before you call HP: • Active Health System log (HP ProLiant Gen8 or later products) Download and have available an Active Health System log for 3 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).
  • Page 126 providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: • Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service.
  • Page 127 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP (http://www.hp.com/go/selfrepair). Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair).
  • Page 128 HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet. CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verfügbar.
  • Page 129 sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
  • Page 130 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto. OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente.
  • Page 131 Support and other resources 131...
  • Page 132 Support and other resources 132...

  • Page 133: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Advanced Memory Protection Automatic Server Recovery Canadian Standards Association Customer Self Repair double data rate DIMMs per channel FBWC flash-backed write cache International Electrotechnical Commission Integrated Lights-Out Integrated Management Log Acronyms and abbreviations 133...
  • Page 134 large form factor LRDIMM load reduced dual in-line memory module nonmaskable interrupt NVRAM nonvolatile memory ORCA Option ROM Configuration for Arrays PCIe Peripheral Component Interconnect Express protocol data unit POST Power-On Self Test processor power module HP ProLiant Support Pack RBSU ROM-Based Setup Utility RDIMM...
  • Page 135 serial attached SCSI small form factor Systems Insight Manager TMRA recommended ambient operating temperature UDIMM unregistered dual in-line memory module unit identification uninterruptible power system universal serial bus Version Control Agent Acronyms and abbreviations 135...

  • Page 136: Documentation Feedback

    Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback. Documentation feedback 136...

  • Page 137: Index

    Index access panel 23, 24 data cabling 103 Active Health System 105, 106 Declaration of Conformity 119 ACU (Array Configuration Utility) 105, 112 device numbers 16 Advanced ECC memory 59, 111 diagnosing problems 116 air baffle 25 diagnostic tools 105, 108, 113 airflow requirements 32 diagnostics utility 108 AMP (Advanced Memory Protection) 111...
  • Page 138 memory 53, 56, 58 memory configurations 57, 58 grounding methods 120 memory options 53 grounding requirements 33 memory subsystem architecture 54 memory, Advanced ECC 58, 111 memory, online spare 58, 111 hard drive blanks 66 hard drive LEDs 17 hard drives, determining status of 17 NIC connectors 9 hardware options 45 NMI functionality 13...
  • Page 139 RBSU configuration 110 technical support 125 rear panel components 9 telephone numbers 125 rear panel LEDs 10 temperature requirements 32, 121 recovery key 101 tower bezel, removing 21 redundant power supply cable connector 18 tower server, setting up 35 redundant ROM 114 TPM (Trusted Platform Module) 99, 101, 102 registering the server 44 troubleshooting 116...

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