Certificate Restoring For Bb5.0 Products - Nokia n80 User Manual

RM-91; RM-92
Nokia Customer Care BB Troubleshooting and Manual Tuning Guide
Troubleshooting flow

Certificate restoring for BB5.0 products

Context
This procedure is performed when the device certificate is corrupted for some reason.
All tunings (RF & Baseband, UI) must be done after performing the certificate restoring procedure.
The procedure for certificate restoring is the following:
• Flash the phone with the latest available software using FPS-8 or FPS-10.
Note: USB flashing does not work for a dead BB5.0 phone.
• Create a request file.
• Send the file to Nokia by e-mail. Use the following addresses depending on your location:
Page 6 –38 COMPANY CONFIDENTIAL Issue 1
Copyright © 2006 Nokia. All rights reserved.