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Troubleshooting
If you encounter problems while using the phone, or if it
performs abnormally, refer to this chart. If you cannot resolve
the problem using this information, contact the dealer where
you purchased the phone.
Problem
Poor
reception
Possible causes
The network signal is too
weak at the current
location, for example, in
a basement or near a
tall building, because
wireless transmissions
cannot effectively reach
the signal.
The network is busy, for
example, during peak
times, there may be too
much network traffic to
handle additional calls.
You are too far away
from a base station for
your service provider.
Possible solution
Move to a location
where the network
signal can be properly
received.
Avoid using the phone at
such times, or try again
after waiting a short
time.
Request a service area
map from your service
provider.
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