Solving Offset Catch Tray Problems; Interpreting Offset Catch Tray Error Messages - Oki B6100 User Manual

9-10 Oki B6100 User Guide

Solving Offset Catch Tray Problems

Solving Offset Catch Tray Problems
When there is a problem with the offset catch tray, the printer control panel displays an error
code and error message. Most offset catch tray error codes indicate routine status conditions
such as a paper jam. Some error codes indicate much more serious problems that may require
the help of a service technician.
If the offset catch tray is inoperative after installation, refer to
page 9-11
If the printer control panel displays an error message or an error code, refer to
ing Offset Catch Tray Error Messages" on page
If you have an offset catch tray problem but the printer control panel does not display an
error message or error code, refer to
lems" on page 9-14
NOTE: The printer automatically recognizes an option after the option is installed. The printer driver does
not. You must enable (activate) the option in the printer driver after the option is installed.
The steps you will follow vary according to both your operating system and your installed printer
driver. Here are the general steps you will follow.

Interpreting Offset Catch Tray Error Messages

The printer control panel displays error messages when there is a problem with the printer or
any of the optional paper-handling components. The following table lists all of the error mes-
sages associated with the offset catch tray, the possible cause of the error, and the action to take
to correct the problem. If the control panel shows an error message that concerns another part of
the printer, refer
Error or Warning Message
Line 1
(Warning message, printer
continues operating and line
1 shows printer status.)
E6 JAM OFF. TRAY
OFFSET TRAY FULL
OFFSET TRAY FAIL
and complete the recommended procedure.
and follow the directions for correcting that problem.
Select the driver you want to work with.
Locate the printer properties section within the printer driver.
Use the pulldown window to select the option.
Activate the option.
to"Print Image Quality Problems" on page 5-20
Error or Warning
Message Line 2
Offset Tray Full
Remove paper
Remove Paper
Call Service
9-10.
"Correcting Miscellaneous Offset Catch Tray Prob-
Possible Cause
The offset catch tray is
full.
There is a jam at the
offset catch tray.
The offset catch tray is
full.
The offset tray has
failed.
"Installation Problems" on
"Interpret-
Action
Remove paper from the
tray.
Remove the paper jam.
Refer to "Clearing an
Offset Catch Tray Paper
Jam" on page 9-12
Remove paper from the
tray.
Turn the printer off, then
turn it on. If the problem
reoccurs, contact an
authorized service provider.
Oct 02