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Oki B6100 User Manual

Oki printer user guide b6100
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Oki B6100 User Guide
Oct 02

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  • Page 1 Oki B6100 User Guide Oct 02...
  • Page 2 Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. Oki Data assumes no responsibility for the results of errors or omissions beyond its control. Oki Data also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this document will not affect the applicability of the information in it.

  • Page 3: Table Of Contents

    Getting Started 1-1 Safety Precautions 1-2 Handling the Printer 1-2 Package Contents 1-3 CD-ROM Contents 1-3 Printer Location Requirements 1-4 Printer Weight and Dimensions 1-4 Space Requirements 1-4 Environment 1-5 Parts of the Printer 1-6 Optional Printer Accessories 1-9 Paper Path 1-10...
  • Page 4 Selecting Print Media 2-11 Paper and Print Media To Avoid 2-11 Correct Paper Storage 2-11 Recommended OKI Print Media 2-12 OKI Bright White Proofing Paper* 2-12 OKI Premium Envelopes 2-12 OKI Premium Color Transparencies 2-12 OKI Premium Card Stock* 2-12...
  • Page 5 Error Messages Table 5-32 Printing a Test Page or Configuration Summary 5-34 Test Page 5-34 Configuration Summary 5-35 Chapter 6 Using the Duplexer 6-1 About the Duplexer 6-2 Major Components of the Duplexer 6-2 Oct 02 Oki B6100 User Guide...
  • Page 6 Correcting Miscellaneous Paper Feeder Problems 7-24 Removing the 550 Sheet Feeder 7-28 Moving the 550 Sheet Feeder 7-30 Moving the Printer and 550 Sheet Feeder a Short Distance 7-30 Moving the Printer and 550 Sheet Feeder a Long Distance 7-30 Chapter 8...
  • Page 7 Moving the Offset Catch Tray a Long Distance 9-19 Removing the Offset Catch Tray 9-20 Appendix A Customer Support and Part Numbers A-1 Oki Data on the Internet A-2 Service and Support A-3 Telephone Support: United States and Canada A-3 Service Centers A-4...
  • Page 8 Oki B6100 User Guide Oct 02...
  • Page 9 Preface In this Chapter . . . “Welcome” on page x “About this Manual” on page x “About the Printer” on page xii Oct 02...

  • Page 10: About This Manual 1-X

    About this Manual Welcome Thank you for selecting this printer. This User Guide contains important information about the operation and care of your printer. Please read this manual in its entirety and keep it at hand for later reference. About this Manual Scope This User Guide contains all of the information necessary to operate and care for your printer.

  • Page 11: Printer Orientation 1-Xi

    Throughout this guide, the four sides of the printer are referred to as front, rear, right, and left. The front of the printer is the side near the control panel, and the rear of the printer is opposite the front. The left and right sides of the printer are defined as the sides to the left and right, respectively, of a person who is facing the front of the printer.

  • Page 12: About The Printer

    Your laser printer has the following features: Quality printing at a high speed The printer has an output of 26 pages per minute with a resolution up to 1200 dpi. Flexible use of paper sources and delivery methods The base configuration of the printer includes one 550-sheet universal paper feeder and a front tray.

  • Page 13: Available Configuration 1-Xiii

    Continuous printing of up to 1750 sheets The printer can print up to 1050 sheets unattended when the offset catch tray is installed, and can print up to 1750 sheets attended when two 550-sheet feeders are installed and used along with the front tray (100 sheets).
  • Page 14 Oki B6100 User Guide About the Printer Oct 02...

  • Page 15: Getting Started

    In this Chapter . . . “About this Chapter” on page 1-2 “Package Contents” on page 1-3 “Printer Location Requirements” on page 1-4 “Parts of the Printer” on page 1-6 “Optional Printer Accessories” on page 1-9 “Paper Path” on page 1-10 Oct 02...

  • Page 16: Safety Precautions

    To lift the printer, have two individuals facing each other from the front and the rear of the printer grasp the recessed areas on each side of the printer. Do not lift the printer by grasp- ing any area other than these recessed areas.

  • Page 17: Package Contents

    Package Contents Make sure that all of the items shown below are included in the printer packaging. If any items are missing or damaged, contact your dealer. Printer Print Cartridge 550-sheet Universal Paper Tray Power Cord Unpacking Instructions Installation Guide...

  • Page 18: Printer Location Requirements

    Printer Depth (front to back): 17.3 in (439 mm) Space Requirements A certain amount of space is required for proper operation of the printer and also for performing printer maintenance and replacing consumables. Use the following figures to plan for appropri- ate clearances when determining a location for your printer.

  • Page 19: Environment

    Environment Use the following guidelines to determine the best location for the printer: Horizontal, sturdy, and stable surface Exposed to direct sunlight Subject to vibrations Exposed to water and high humidity Oct 02 Oki B6100 User Guide Printer Location Requirements...

  • Page 20: Parts Of The Printer

    Oki B6100 User Guide Parts of the Printer Parts of the Printer The following figures indicate the names and functions of the main parts of the printer Figure 1-3: Front of the Printer. Paper Exit Slot Paper Output Tray Control Panel Provides access to all controls required to operate the printer.
  • Page 21 CAUTION: The fuser becomes very hot while the printer is operating. If you need to remove the print cartridge to remove a paper jam, turn the power off and wait at least 10 minutes before removing the print cartridge and touching the fuser.
  • Page 22 Oki B6100 User Guide Parts of the Printer Figure 1-7: Control Panel. LCD Display Shows error messages and other status mes- sages; also displays menus, submenus, and set- tings. LED Indicators Show printer status. Pushbuttons Allow you to navigate through menus, place a printer offline, or cancel a print job.

  • Page 23: Optional Printer Accessories

    The printer automatically recognizes an option after the option is installed. The printer driver does not. You must enable (activate) the option in the printer driver after the option is installed. The steps you will follow vary according to both your operating system and your installed printer driver.

  • Page 24: Paper Path

    Paper Path Paper Path The following figure shows the path that paper travels through the printer: The paper is initially fed from the front paper tray or one of the other paper trays (1). The image is transferred from the photosensitive drum onto the paper (2).

  • Page 25: Using The Printer

    “About this Chapter” on page 2-2 “Connecting the Power Cord” on page 2-2 “Turning Power On and Off” on page 2-3 “Connecting the Printer to the Host Computer” on page 2-4 “Selecting Print Media” on page 2-11 “Loading the Universal Paper Tray” on page 2-15...

  • Page 26: Connecting The Power Cord

    Insert the power cord into the AC connector on the rear of the printer. Verify that the power switch of the printer is in the [O] (off) position. Then, insert the plug of the power cord into the AC outlet.

  • Page 27: Turning Power On And Off

    Use the following procedure to turn the printer on. Turn the printer on by pressing [ I ] on the power switch on the left front of the printer. The status message “Loading” appears on the display. This message indicates that the printer is warming up and is not ready to print.

  • Page 28: Connecting The Printer To The Host Computer

    Connecting the Printer to the Host Computer Connecting the Printer to the Host Computer You must connect the printer to your computer using an IEEE 1284 parallel cable or a USB cable. These cables are user-supplied. The printer does not include either of these cables.

  • Page 29: Parallel Port

    Parallel Port The parallel port is the default port. To connect the printer to your computer using the parallel port, simply connect the parallel cable to the parallel port on the printer, then connect the cable to your computer. Use the following procedure to verify that the parallel port is turned on and to change the parallel port Interface, Format, and Mode settings: Press the MENU button on the control panel.
  • Page 30 Oki B6100 User Guide Connecting the Printer to the Host Computer Press the SELECT button to enter the mode submenu. Press the NEXT button until the desired mode is shown on the second line of the display. The available mode settings include Bidirectional and Standard.

  • Page 31: Usb Port

    PC. The USB standard is designed to deliver complex, graphic-rich documents to the printer with speed and accuracy. USB-enabled printers and PCs allow up to 127 devices to be attached to a single USB port. With USB, fast, absolutely reliable,12Mbps communication from your PC and printer is achieved.
  • Page 32 NOTE: The USB printer port created is associated with the actual port to which the device is attached. If the printer is attached to a different hardware port, a new USB printer port will be created, even though it is attached to the same printer.
  • Page 33 Ensure that the "Apple LaserWriter Software" is installed. Attach the USB cable to the host and the printer. Note that the printer is considered a "self powered" device and as such may be plugged into any available USB port on the Macin- tosh, including the one on the keyboard .
  • Page 34 2-10 Oki B6100 User Guide Connecting the Printer to the Host Computer Press the NEXT button until the desired interpreter is shown on the second line of the dis- play. The available interpreter settings include Auto Switch, PCL, and PostScript 3.

  • Page 35: Selecting Print Media

    Your printer can print on a variety of media, including plain paper, labels, transparencies, and envelopes. Always use print media that meet the guidelines for use with this printer. Print media that is not recommended for use with this printer may cause frequent paper jams or poor print quality.

  • Page 36: Recommended Oki Print Media

    2-12 Oki B6100 User Guide Selecting Print Media Recommended OKI Print Media To purchase OKI media, contact your local OKI dealer or visit us at OKI Bright White Proofing Paper* Order # 52206101 • White, 32-lb., 8½'' x 11'' •...

  • Page 37: Print Media Capacities

    Print Media Capacities Your printer can hold up to 1750 sheets of standard weight paper, depending upon the options installed. The printer can be configured in the following three variations: Printer (550 sheets) Printer with 550 sheet feeder(1100 sheets) Printer with two 550 sheet feeders (1650 sheets)

  • Page 38: Print Media Weight, Type, And Size

    2-14 Oki B6100 User Guide Selecting Print Media Print Media Weight, Type, and Size The following table defines print media that you can use in each of the paper sources, and also indicates the feed orientation—long edge feed (LEF) or short edge feed (SEF). If you have con- cerns about a specific brand or type of media, try samples of the media to determine if the resulting printer performance and print quality meet your expectations.

  • Page 39: Loading The Universal Paper Tray

    Loading the Universal Paper Tray The 550-sheet universal paper tray that sits inside the printer can accommodate paper sizes from postcard to legal. The 550-sheet universal paper tray has two width guides that are located on the sides of the tray, and one length guide that is located near the center of the tray. These guides allow you to adjust the size of the area that holds paper.
  • Page 40 2-16 Oki B6100 User Guide Loading the Universal Paper Tray If the paper you are using is longer than A4 (11.7 inches/ 297 cm), press the square green button on the bottom of the paper tray to release the rear of the tray, and pull the tray out to extend it.
  • Page 41 CAUTION: Do not overload the tray. Verify that the paper stack is beneath the retaining clips on both sides of the tray.
  • Page 42 Squeeze the length guide, lift it up, and adjust the guide to match the paper length. Verify that the length guide is firmly seated into the gradations on the base of the paper tray. Grasp the paper tray with both hands and insert it into the paper tray well on the printer. Oct 02...
  • Page 43 Push the paper tray completely into the printer. Verify that the tray is properly seated. Use the paper level indicator on the front right of the printer to determine when the paper supply is low. Oct 02 Oki B6100 User Guide...

  • Page 44: Loading The Front Tray

    Loading the Front Tray Loading the Front Tray The front tray located on the front of the printer can accommodate a maximum of 100 sheets of paper, and can also accommodate a maximum of 30 sheets of standard labels, transparencies, or postcards, and a maximum of 10 standard envelopes.
  • Page 45 CAUTION: Do not press the guides tightly against the stack; the guides should just barely touch the stack of paper. Paper guides that are too tight can cause feed jams. Oct 02 Oki B6100 User Guide 2-21 Loading the Front Tray...
  • Page 46 2-22 Oki B6100 User Guide Loading the Front Tray Oct 02...

  • Page 47: Understanding And Navigating The Control Panel Menus

    Understanding and Navigating the Control Panel Menus In this Chapter . . . “About this Chapter” on page 3-2 “Control Panel Features” on page 3-3 “Navigating the Control Panel Menus” on page 3-6 “Menu Structure” on page 3-8 “Paper Menu” on page 3-9 “Interface Menu”...
  • Page 48 NOTE: Settings in your software application will override any settings in your printer driver. Your printer driver settings will override any settings from the printer menu or printer front panel. Oct 02...

  • Page 49: Control Panel Features

    Control Panel Features The control panel is located on the front of the printer. It contains the display, indicators, and pushbuttons that allow you to view and change the printer settings. NOTE: Settings in your software application will override any settings in your printer driver.

  • Page 50: Led Indicators

    Oki B6100 User Guide Control Panel Features LED Indicators The LED indicators also indicate printer status. The four indicators can each be on, off, or blinking, indicating different phases of printer operation. The table below explains the LED indicators. Color...

  • Page 51: Pushbuttons

    Pushbuttons The control panel pushbuttons allow you to access and navigate menus, and also assist you in recovering from printer errors. The table below explains the functions of the eight pushbuttons. Pushbutton Oct 02 Function START/STOP—Push this button to start or stop the printer, or to exit the menu system.

  • Page 52: Navigating The Control Panel Menus

    Your printer driver settings will override any settings from the printer menu or printer front panel. When you press the MENU button on the control panel, you enter the printer’s menu system. At that point, the first line of the display contains the text “Menu,” indicating that you are in the menu system.
  • Page 53 Press the START/STOP button to exit the menu system. NOTE: Settings in your software application will override any settings in your printer driver. Your printer driver settings will override any settings from the printer menu or printer front panel. Oct 02 Navigating the Control Panel Menus...

  • Page 54: Menu Structure

    Settings in your software application will override any settings in your printer driver. Your printer driver settings will override any settings from the printer menu or printer front panel. The following figure shows the structure of the control panel main menus and submenus. For more specific information about using and navigating the printer menu system, refer to the other sections in this chapter.

  • Page 55: Paper Menu

    Settings in your software application will override any settings in your printer driver. Your printer driver settings will override any settings from the printer menu or printer front panel. The Paper Menu provides access to the printer settings for various paper-handling functions.
  • Page 56 3-10 Oki B6100 User Guide Paper Menu Media Size/Type Front Tray This submenu allows Size: Letter LEF you to set the media Type: Plain size and type for the Tray 1 Front Tray and set the Type: Plain medial type for all other Tray 2 (optional) trays.

  • Page 57: Interface Menu

    If your printer is on a network, be sure to advise your network administrator of any changes you make to the port settings. If you turn a port off, you may disrupt the ability of the printer to be used by others on the network.
  • Page 58 3-12 Oki B6100 User Guide Interface Menu Parallel Setup Interpreter: This submenu allows you Auto Switch to set up the parallel interface. Format: Mode: Bidirectional Delay Out Close: USB Setup Interpreter: This submenu allows you Auto Switch to set up the USB interface.

  • Page 59: Ps Menu

    Settings in your software application will override any settings in your printer driver. Your printer driver settings will override any settings from the printer menu or printer front panel. The PS Menu provides access to the PostScript settings. Use the following procedure to enter the PS Menu: Press the MENU button on the control panel.

  • Page 60: Pcl Menu

    Settings in your software application will override any settings in your printer driver. Your printer driver settings will override any settings from the printer menu or printer front panel. The PCL Menu provides access to the PCL settings. Use the following procedure to enter the PCL menu: Press the MENU button on the control panel.
  • Page 61 6M:Ventura Math 5 - 128 CR = CR CR = CR/LF LF = LF LF = CR/LF Oki B6100 User Guide 3-15 PCL Menu 1. Press NEXT or PREVIOUS to scroll through the available symbol sets. 2. Press SELECT to choose and set a symbol set.
  • Page 62 3-16 Oki B6100 User Guide PCL Menu FF Mode FF = FF This submenu allows you to define the action prompted by a form feed—a form feed equals either a form feed alone or a carriage return and a form feed together.

  • Page 63: System Menu

    Settings in your software application will override any settings in your printer driver. Your printer driver settings will override any settings from the printer menu or printer front panel. The system menu provides access to system settings. Use the following procedure to enter the system menu: Press the MENU button on the control panel.
  • Page 64 3-18 Oki B6100 User Guide System Menu Job Timeout This submenu allows you to increase or decrease the time limit (in seconds) for PostScript jobs. A 0 setting indicates no timeout. This setting applies only to PostScript jobs. Jam Recovery This submenu allows you to turn jam recovery on or off.

  • Page 65: Quality Menu

    Your printer driver settings will override any settings from the printer menu or printer front panel. The Quality Menu provides access to the printer settings that are related to print quality. Use the following procedure to enter the Quality Menu: Press the MENU button on the control panel.

  • Page 66: Functions Menu

    Settings in your software application will override any settings in your printer driver. Your printer driver settings will override any settings from the printer menu or printer front panel. The Functions Menu provides access to several printer functions that can supply you with infor- mation about the printer and its settings.

  • Page 67: Status Menu

    Your printer driver settings will override any settings from the printer menu or printer front panel. In addition to the main menus listed above, the printer also provides a status menu that allows you to view the current settings for the input and output trays and the toner cartridge. Use the following procedure to enter the Status Menu: Press the STATUS button on the control panel.
  • Page 68 3-22 Oki B6100 User Guide Status Menu Oct 02...

  • Page 69: Maintaining The Printer

    In this Chapter . . . “About this Chapter” on page 4-2 “Replacing Printer Components” on page 4-3 “Cleaning the Printer” on page 4-6 “Moving the Printer” on page 4-9 “Storing the Printer for Long Periods of Time” on page 4-10 Oct 02...
  • Page 70 Oki B6100 User Guide About this Chapter This chapter provides information about maintaining your printer. Although the printer requires very little maintenance, with normal daily use you will need to perform some routine mainte- nance procedures, including replacing consumable items and cleaning the printer. This chapter also contains information about moving and storing the printer.

  • Page 71: Replacing Printer Components

    WARNING! Do not dispose of used print cartridges in an incinerator or in an open fire. Oct 02 ° ° °C °C F and 95 F (0 and 35 ) and the humidity remains between 15% Oki B6100 User Guide Replacing Printer Components...
  • Page 72 Use the following procedure to replace the print cartridge: Place a drop-cloth or some paper on the table or floor near the printer. Press the button on the top of the printer to open the front cover, and pull the cover all the way open.
  • Page 73 On level surface, firmly hold down the print cartridge. Pull the plastic sealing tape straight out (horizontally) from the cartridge. Slide the pegs on the print cartridge into the channels on the inside of the printer, and push the print cartridge into the printer.

  • Page 74: Cleaning The Printer

    Use the following procedure to clean the exterior of the printer: Turn the printer off by pressing the [ O ] on the power switch on the right side of the printer, and disconnect the AC power cord from the wall outlet.
  • Page 75 Verify that the power switch of the printer is in the [O] (off) position, then insert the plug of the power cord into the AC outlet. Turn the printer on by pressing [ I ] on the power switch on the right side of the printer. Oct 02...

  • Page 76: Cleaning The Interior

    Cleaning the Printer Cleaning the Interior The interior of the printer does not generally need to be cleaned unless a paper jam drops toner onto the paper path or you accidentally spill toner inside the printer when installing a new toner cartridge.

  • Page 77: Moving The Printer

    Use the following procedure to move the printer a short distance: Turn the printer off by pressing the [ O ] on the power switch on the back of the printer. Unplug the AC power cord from the AC wall outlet.

  • Page 78: Moving The Printer A Long Distance

    Moving the Printer a Long Distance Use the following procedure to move the printer a long distance: Turn the printer off by pressing the [ O ] on the power switch on the right side of the printer. Unplug the AC power cord from the wall outlet and from the back of the printer.

  • Page 79: Troubleshooting

    Troubleshooting In this Chapter . . . “About this Chapter” on page 5-2“ “Installation Problems” on page 5-2 “Paper Jams” on page 5-5 “Print Image Quality Problems” on page 5-20 “Miscellaneous Problems” on page 5-25 “Warning Messages and Error Messages” on page 5-31 “Printing a Test Page or Configuration Summary”...

  • Page 80: Installation Problems

    Miscellaneous problems If you have a printer problem but the control panel does not display a warning message or error message, refer to for correcting that problem.

  • Page 81: Inoperative Printer

    No Ready Message After warming up, the printer control panel displays the text “Ready,” indicating that the printer is ready to print. If the printer does not show this message, but shows an error message instead, refer to “Warning Messages and Error Messages” on page 5-31 action for the specific error message that is shown.

  • Page 82: Noise, Smoke, Or Smell

    Connect the printer to the AC wall outlet and turn the printer on by pressing the [ I ] on the power switch on the right side of the printer.

  • Page 83: Paper Jams

    Sensors within the printer constantly monitor paper travel, so when a sheet of paper fails to arrive at a certain point within a specific time, the printer interprets that to mean that the paper has stopped between two sensors along the paper path. The printer then displays a Paper Jam error message that corresponds to that specific jam.
  • Page 84 Oki B6100 User Guide Paper Jams The most common causes of paper jams are: The printer is not placed on a level surface. The print media does not conform to the specifications. The paper is not loaded correctly in the front paper tray or the cassette.

  • Page 85: Clearing An E2 Paper Jam

    If the jam occurred while feeding from the front paper tray, remove all paper from the front tray, including any paper that may be jammed inside the tray. If the jam occurred while feeding from the main paper tray, remove the main paper tray. Oct 02 Oki B6100 User Guide Paper Jams...
  • Page 86 Oki B6100 User Guide Paper Jams Remove any jammed or wrinkled paper from the paper tray. Remove any jammed paper from the inside of the paper tray well. If the jam occurred while feeding from Tray 2 or 3, remove the paper tray associated with that feeder and remove any jammed paper.
  • Page 87 If the front tray is open, close it. Then pull on the recessed area on the front cover to open Return the front cover to its original position, pressing on the center of the cover to close it securely. Oct 02 Oki B6100 User Guide Paper Jams...

  • Page 88: Clearing An E3 Paper Jam

    Clearing an E3 Paper Jam If an E3 error message appears on the printer display, there is a paper jam between the print car- tridge and the paper exit slot. Use the following procedure to remove a paper jam from this location.
  • Page 89 Lift up on the green lever on the left side of the inside of the printer, and fold the cover toward you. Remove any jammed paper. Insert the pegs on the sides of the print cartridge into the channels on the inside of the printer, and push the cartridge into the printer.

  • Page 90: Clearing An E4 Jam

    If you are using the paper tray in its extended position (Legal 13, 14, or A4), remove it from the printer. Squeeze the tabs on the top rear of the printer and pull the rear cover toward you to open If there is paper jammed in the space behind the rear cover, remove it.
  • Page 91 If you are using the duplexer, push the green tabs toward the center of the duplexer and pull the duplexer toward you to remove it. CAUTION: To remove the paper jammed near the fuser, turn the printer off and wait at least 10 minutes to allow the fuser to cool before removing the paper.
  • Page 92 Oki B6100 User Guide Paper Jams If you removed the duplexer, insert the duplexer into the printer. Push the green tabs at the sides of the duplexer out toward the sides of the printer. Close the rear cover. Oct 02...

  • Page 93: Clearing An E7 Paper Jam

    If you are using the paper tray in its extended position (Legal 13, 14, or A4), remove the paper tray from the printer. Squeeze the tabs on the rear of the printer and pull the rear cover toward you to open it. Remove any jammed paper from the duplex area.
  • Page 94 Push the green tabs on the sides of the duplexer toward the center of the duplexer, and grasp the recessed areas on the sides of the duplexer and remove it from the printer. Push the tabs (1) out toward the sides of the duplexer, and lift to open (2) the duplexer.
  • Page 95 Slide the tabs on the left and right sides of the duplexer into the channels inside the printer, and push the duplexer completely into the printer. Push the green tabs on the sides of the duplexer out toward the sides of the printer to secure the duplexer to the printer.

  • Page 96: Clearing An E6 Paper Jam

    5-18 Oki B6100 User Guide Paper Jams Clearing an E6 Paper Jam If an E6 error code precedes the error message on the first line of the control panel display, paper has jammed at the offset catch tray. Use the following procedure to clear a paper jam in this location: Pull on the recessed area on the rear of the offset catch tray to open the rear cover.
  • Page 97 Oki B6100 User Guide 5-19 Paper Jams (Legal 13, 14, or A4) NOTE: If the paper tray is in the extended position , remove the tray before opening the rear cover. Close the rear cover. Oct 02...

  • Page 98: Print Image Quality Problems

    This section describes possible quality problems during printing. Go through the list below to find the condition that most resembles the problem, and follow the recommended action. If the trouble persists, turn the printer off and disconnect the power cord from the AC outlet. Then contact your dealer or an authorized service provider.
  • Page 99 The print media is moist. The print media is outside the recommended specifications. The front cover not fully closed. Oki B6100 User Guide Print Image Quality Problems Replace the print cartridge. Print out several blank sheets. Replace the print cartridge.
  • Page 100 5-22 Oki B6100 User Guide Print Image Quality Problems Black page Blank page Partial blanks Creased paper The print cartridge is old or damaged. The high-voltage power supply may be defective. The sealing tape of the print cartridge is not pulled out.
  • Page 101 The print cartridge is old or damaged. The print cartridge is old or damaged. The print cartridge is old or damaged. Oki B6100 User Guide Print Image Quality Problems Use the recommended print media. Remove the moist media and load new, dry media.

  • Page 102: Other Print Image Quality Problems

    Reinstall the printer driver software. The printer driver software that is running on the host computer may be damaged. Rein- stalling the software is an easy and inexpensive way to isolate or eliminate the source of the problem. Refer to the Installation Guide for instructions on installing the driver.

  • Page 103: Miscellaneous Problems

    Some printer problems may not generate error codes or produce observable print image defects. These miscellaneous problems may effect only the printer or they may effect things outside of the printer, such as the room lights or a nearby radio receiver.
  • Page 104 50 prints, call for service. Make sure that you push the [ I ]on the main power switch to turn on the printer. Check to make sure the AC power cord is firmly plugged into the AC wall outlet and that the other end of the AC power cord is firmly plugged into the printer.
  • Page 105 When a door is closed, the interlock switch is activated and the printer can operate. When a door is open, the interlock switch is not activated and the printer cannot operate. If a door is not firmly closed, the interlock switch can bounce between being activated and being not activated—confusing the system and causing erratic printer operation.
  • Page 106 50 prints, call for service. Turn the printer off and open all of the printer access covers. Inspect the interior of the printer for pieces of paper or obviously broken components that could be causing the noise.
  • Page 107 Room Lights Dim or Flicker When Printer Starts The following characteristics define this type of problem: Nearby lights dim slightly or flicker when you first turn on the printer or when the printer begins printing. The lights remain normal when the printer is not on.
  • Page 108 If one of the steps in this procedure corrects the problem but the identical problem returns in less than 50 prints, call for service. If the radio/television is plugged into the same AC wall outlet as the printer, plug either the printer or the radio/television into another AC outlet.

  • Page 109: Warning Messages And Error Messages

    Warning messages use only the second line of the display and indicate conditions that do not prevent the printer from operating. For example, if Tray 1 is out of paper but the printer is cur- rently drawing paper from Tray 2, a warning message will appear on the second line of the dis- play indicating that Tray 1 is out of paper—but the printer will continue to operate, drawing...

  • Page 110: Error Messages Table

    5-32 Oki B6100 User Guide Warning Messages and Error Messages Error Messages Table The table below lists error messages, the possible causes of each error, and the actions required to recover from each error. Error Message Line 1 E2 JAM MISFEED...
  • Page 111 The engine has failed. Call Service The fan has failed. Press Start The printer needs maintenance. Oki B6100 User Guide 5-33 Action Turn the printer off, then turn it on. If the problem recurs, contact an authorized service provider. Press the START button.

  • Page 112: Printing A Test Page Or Configuration Summary

    Press the SELECT button to enter the print test submenu. Press the NEXT button to toggle between “Single” and “Continuous”. If you choose Single, the printer will print a single test page. If you choose Continuous, the printer will continue printing pages until you press the START/STOP button.

  • Page 113: Configuration Summary

    Press the SELECT button to print the configuration summary page(s). NOTE: The content of the configuration summary for your printer is dependent upon the optional printer accessories that are installed. The summary shown below is for a printer with several optional printer accessories installed—your configuration summary may not contain all of the information...
  • Page 114 5-36 Oki B6100 User Guide Printing a Test Page or Configuration Summary Oct 02...

  • Page 115: Using The Duplexer

    Using the Duplexer In this Chapter . . . “About this Chapter” on page 6-2 “About the Duplexer” on page 6-2 “Installing the Duplexer” on page 6-3 “Testing the Duplexer” on page 6-6 “Solving Duplexer Problems” on page 6-7 “Removing the Duplexer” on page 6-16 Oct 02...

  • Page 116: About The Duplexer

    The duplexer is a customer-installed optional device that enables automatic printing on both sides of a sheet of paper. The duplexer is designed to be mounted inside the printer, just below the exit transport in the paper path. The duplexer drives a single-sided print partially out of the exit transport, then reverses the direction and pulls the printed page back into the printer to print the second side.

  • Page 117: Installing The Duplexer

    The printer automatically recognizes an option after the option is installed. The printer driver does not. You must enable (activate) the option in the printer driver after the option is installed. The steps you will follow vary according to both your operating system and your installed printer driver.
  • Page 118 If you are using the paper tray in its extended position (Legal 13, 14, or A4), remove the paper tray from the printer. Squeeze the tabs on the left rear of the printer and pull the rear cover toward you to open Oct 02...
  • Page 119 Slide the tabs on the left and right sides of the duplexer into the channels inside the printer, and push the duplexer completely into the printer. Push the green tabs on the sides of the duplexer out toward the sides of the printer to secure the duplexer to the printer.

  • Page 120: Testing The Duplexer

    After installing the duplexer, use the following procedure to make sure it transports paper cor- rectly: Turn the printer on by pressing the [ I ] on the power switch on the right side of the printer. Once the printer has warmed up and displays the “Ready” message on the control panel display, use any software application to print a few duplexed sheets.

  • Page 121: Solving Duplexer Problems

    Solving Duplexer Problems When there is a problem with the duplexer, the printer control panel displays an error code and error message. Most duplexer error codes indicate routine status conditions such as a paper tray running out of paper or a paper jam in a specific area of the duplexer. Some error codes indicate much more serious problems that may require the help of a service technician.

  • Page 122: Installation Problems

    Use the pulldown window to select the option. Activate the option. Turn the printer off by pressing the [ O ] on the power switch on the right side of the printer. Make sure that the duplexer is firmly seated inside the printer.

  • Page 123: Clearing Duplex Paper Jams

    If you are using the paper tray in its extended position (Legal 13, 14, or A4), remove the paper tray from the printer. Squeeze the tabs on the rear of the printer and pull the rear cover toward you to open it. Remove any jammed paper from the duplex area.
  • Page 124 Push the green tabs on the sides of the duplexer toward the center of the duplexer, and grasp the recessed areas on the sides of the duplexer and remove it from the printer. Push the tabs labelled 1 below out toward the sides of the duplexer, and lift to open (2) the duplexer.
  • Page 125 Slide the tabs on the left and right sides of the duplexer into the channels inside the printer, and push the duplexer completely into the printer. Push the green tabs on the sides of the duplexer out toward the sides of the printer to secure the duplexer to the printer.

  • Page 126: Correcting Miscellaneous Duplexer Problems

    Some duplexer problems may not cause an error message and may not interfere with the opera- tion of the printer. If you are experiencing one of the problems listed below and there is no error message shown on the control panel display, refer to the procedures in the following sections to check the possible causes of the specific problem.
  • Page 127 Test the printer by printing single-sided sheets from the main tray. If you cannot print a sheet of paper from the main tray and the printer does not display an error code, go to the main tray, proceed to the next step.
  • Page 128 The printer automatically recognizes an option after the option is installed. The printer driver does not. You must enable (activate) the option in the printer driver after the option is installed. The steps you will follow vary according to both your operating system and your installed printer driver.
  • Page 129 If one of the steps in this procedure corrects the problem but the identical problem returns in less than 50 prints, call for service. Open the rear cover of the printer and inspect the inside of the duplexer for jammed paper or obviously broken components.

  • Page 130: Removing The Duplexer

    Use the following procedure to remove the duplexer: Turn off the printer and disconnect the AC power cord from the AC wall outlet.. If you are using the paper tray in its extended position (Legal 13, 14, or A4), remove the paper tray from the printer.
  • Page 131 Pull the duplex unit toward you while sliding the left and right tabs inward, then grasp the recessed areas on the sides of the duplex unit and remove it from the printer. Close the rear cover. Oct 02 Oki B6100 User Guide...
  • Page 132 6-18 Oki B6100 User Guide Removing the Duplexer Oct 02...

  • Page 133: Using The 550 Sheet Feeder

    Using the 550 Sheet Feeder In this Chapter . . . “About the 550 Sheet Feeder” on page 7-2 “Installing the 550 Sheet Paper Feeders” on page 7-4 “Testing the 550 Sheet Feeder” on page 7-14 “Selecting Print Media” on page 7-14 “Loading Print Media”...

  • Page 134: About The 550 Sheet Feeder

    Activate the option. About the 550 Sheet Feeder The 550 sheet feeder is an optional single tray paper feeder that attaches under the printer. The feeder holds a universal paper tray that accommodates a variety of print media and holds a max- imum of 550 sheets of standard weight paper.

  • Page 135: Major Components Of The 550 Sheet Feeder

    Major Components of the 550 Sheet Feeder The following illustration shows the major components of the 550 sheet feeder: Universal Paper Tray Oct 02 Oki B6100 User Guide About the 550 Sheet Feeder Mounting Pins...

  • Page 136: Installing The 550 Sheet Paper Feeders

    The printer automatically recognizes an option after the option is installed. The printer driver does not. You must enable (activate) the option in the printer driver after the option is installed. The steps you will follow vary according to both your operating system and your installed printer driver.

  • Page 137: Installing One Paper Feeder

    Use the following procedure to install one paper feeder: WARNING: Before installing any options, turn the printer off by pressing [ O ] on the power switch on the right side of the unit and disconnect the power cord from the AC outlet. These precautions are necessary to avoid the risk of electric shock.
  • Page 138 Oki B6100 User Guide Installing the 550 Sheet Paper Feeders Turn the printer off by pressing [ O ] on the power switch on the left front of the unit. NOTE: Installing the paper feeder while the printer is on may damage the printer or paper feeder.
  • Page 139 Remove the main paper tray from the printer. Align the holes on the bottom of the printer with the pegs on the paper feeder, and lower the printer onto the paper feeder. NOTE: Be sure to lower the printer gently. Components inside the printer may be damaged by lowering the printer quickly.
  • Page 140 Insert the plug of the power cord into the AC outlet, and turn the printer on by pressing [ I ] on the power switch on the left front of the printer.

  • Page 141: Installing Two Paper Feeders

    The printer automatically recognizes an option after the option is installed. The printer driver does not. You must enable (activate) the option in the printer driver after the option is installed. The steps you will follow vary according to both your operating system and your installed printer driver.
  • Page 142 Turn the printer off by pressing [ O ] on the power switch on the left front of the printer. Disconnect the power cord from the AC outlet and from the printer.
  • Page 143 Close the front tray, and remove any printed sheets from the output paper tray. Remove the main paper tray from the printer. Lift the printer and lower it onto the two stacked paper feeders, aligning the pegs on the upper paper feeder with the holes on the bottom of the printer.
  • Page 144 Load paper into the paper trays for both paper feeders. Insert the paper trays all the way into the paper feeders, making sure each tray is properly seated. Connect the AC power cord to the printer and the AC wall outlet. Oct 02...
  • Page 145 Turn the printer on by pressing [ I ] on the power switch on the left front of the printer. NOTE: If an error message appears on the control panel display, see Messages” on page 5-31 NOTE: The printer automatically recognizes an option after the option is installed. The printer driver does not.

  • Page 146: Testing The 550 Sheet Feeder

    Turn the printer on by pressing the [ I ] on the power switch on the right side of the printer. Once the printer has warmed up and displays the “Ready” message on the control panel display, use any software application to print a few sheets from each of the feeder trays.

  • Page 147: Correct Paper Storage

    Correct Paper Storage It is important to store paper correctly prior to placing it in the printer, since improper storage can cause frequent paper jams and poor print quality. Use the following guidelines when storing paper for use in the printer: Store reams of paper on a flat surface, and always store them stacked horizontally.

  • Page 148: Loading Print Media

    7-16 Oki B6100 User Guide Loading Print Media Loading Print Media Loading the A4/Letter/Legal Paper Tray The 550-sheet universal paper tray has two width guides that are located on the sides of the tray, and one length guide that is located near the center of the tray. These guides allow you to adjust the size of the area that holds paper.
  • Page 149 CAUTION: Do not overload the tray. Verify that the paper is beneath the retaining clips on both sides of the tray.
  • Page 150 7-18 Oki B6100 User Guide Loading Print Media Align the edges of the paper and place it in the center of the paper tray with the side to be printed facing down. NOTE: To avoid paper jams and other paper transportation problems, make sure the length and width guides are adjusted to match the paper size and are locked firmly into place Squeeze the right width guide, lift it up, and adjust the guides to match the paper width.
  • Page 151 Grasp the paper tray with both hands and insert it into the paper tray well on the printer. Push the paper tray completely into the printer, making sure the tray is properly seated. Use the paper level indicator on the front right of the printer to determine when the paper supply is low.

  • Page 152: Solving 550 Sheet Feeder Problems

    Solving 550 Sheet Feeder Problems Solving 550 Sheet Feeder Problems When there is a problem with the 550 sheet feeder, the printer control panel displays an error code and error message. Most paper feeder error codes indicate routine status conditions such as a paper tray running out of paper or a paper jam in a specific area of the paper feeder.

  • Page 153: Interpreting Paper Feeder Error Messages

    Interpreting Paper Feeder Error Messages The printer control panel displays error messages when there is a problem with the printer or any of the optional paper-handling components. The following table lists all of the error mes- sages associated with the 550 sheet paper feeder, the possible cause of the error, and the action to take to correct the problem.

  • Page 154: Installation Problems

    Locate the printer properties section within the printer driver. Use the pulldown window to select the option. Activate the option. Turn the printer off by pressing the [ O ] on the power switch on the right side of the printer. Remove and then reinstall the feeder.

  • Page 155: Clearing An E2 Paper Jam

    Remove any printed pages from the output tray. Remove the paper tray from any optional feeders and from the printer, and inspect the inside of the paper tray well, removing any jammed paper.

  • Page 156: Correcting Miscellaneous Paper Feeder Problems

    Some paper feeder problems may not cause an error message and may not interfere with the operation of the printer. If you are experiencing one of the problems listed below and there is no error message shown on the control panel display, refer to the procedures in the following sec- tions to check the possible causes of the specific problem.
  • Page 157 Test the printer by printing a few sheets from the main tray. If you cannot print a sheet of paper from the main tray and the printer does not display an error code, go to the main tray, proceed to the next step.
  • Page 158 The printer automatically recognizes an option after the option is installed. The printer driver does not. You must enable (activate) the option in the printer driver after the option is installed. The steps you will follow vary according to both your operating system and your installed printer driver.
  • Page 159 Broken components or scraps of paper lodged inside the feeder may be brushing against moving parts and causing the noise. Call your service technician. This problem may be caused by a malfunctioning or broken component that requires ser- vice. Oct 02 Oki B6100 User Guide Solving 550 Sheet Feeder Problems 7-27...

  • Page 160: Removing The 550 Sheet Feeder

    Removing the 550 Sheet Feeder Use the following procedure to remove the 550 sheet feeder: Turn the printer off by pressing the [O] on the power switch on the front left of the printer. Disconnect the power cord from the AC outlet.
  • Page 161 Remove the paper trays from the 550 sheet feeder and the printer. Remove the three screws that secure the printer to the paper feeder. Lift the printer to remove it from the feeder. Oct 02 Oki B6100 User Guide Removing the 550 Sheet Feeder...

  • Page 162: Moving The 550 Sheet Feeder

    Use the following procedure to move the printer and 550 sheet feeder a short distance: Turn the printer off by pressing the [ O ] on the power switch on the back of the printer. Unplug the AC power cord from the AC wall outlet.

  • Page 163: Using The Envelope Feeder

    Using the Envelope Feeder “About this Chapter” on page 8-2 “About the Envelope Feeder” on page 8-2 “Installing the Envelope Feeder” on page 8-3 “Testing the Envelope Feeder” on page 8-7 “Selecting Print Media” on page 8-8 “Loading the Envelope Feeder” on page 8-10 “Solving Envelope Feeder Problems”...

  • Page 164: About The Envelope Feeder

    The printer automatically recognizes an option after the option is installed. The printer driver does not. You must enable (activate) the option in the printer driver after the option is installed. The steps you will follow vary according to both your operating system and your installed printer driver.

  • Page 165: Installing The Envelope Feeder

    The printer automatically recognizes an option after the option is installed. The printer driver does not. You must enable (activate) the option in the printer driver after the option is installed. The steps you will follow vary according to both your operating system and your installed printer driver.
  • Page 166 AC outlet. These precautions are necessary to avoid the risk of electric shock. Turn the printer off by pressing [ O ] on the power switch on the right side of the unit, and disconnect the power cord from the AC outlet.
  • Page 167 Pull on the recessed area on the front of the printer to open the front tray. Remove the gear cover on the left side of the inside of the printer and store it in a safe place. Oct 02 Oki B6100 User Guide...
  • Page 168 Oki B6100 User Guide Installing the Envelope Feeder Push the envelope feeder all the way into the printer until it stops, making sure it is seated firmly inside the printer. NOTE: The printer automatically recognizes an option after the option is installed. The printer driver does not.

  • Page 169: Testing The Envelope Feeder

    After installing the envelope feeder, use the following test procedure to verify that the feeder is operating correctly. Turn the printer on by pressing the [ I ] on the power switch on the right side of the printer. Once the printer has warmed up and displays the “Ready” message on the control panel display, use any software application to print a few sheets from the envelope feeder.

  • Page 170: Selecting Print Media

    Your printer can print on a variety of media, including plain paper, labels, transparencies, and envelopes. Always use print media that meet the guidelines for use with this printer. Print media that is not recommended for use with this printer may cause frequent paper jams or poor print quality.

  • Page 171: Correct Paper Storage

    Correct Paper Storage It is important to store paper correctly prior to placing it in the printer, since improper storage can cause frequent paper jams and poor print quality. Use the following guidelines when storing paper for use in the printer: Store reams of paper on a flat surface, and always store them stacked horizontally.

  • Page 172: Loading The Envelope Feeder

    8-10 Oki B6100 User Guide Loading the Envelope Feeder Loading the Envelope Feeder Use the following procedure to load envelopes into the envelope feeder: If you are planning to use large size envelopes, pull out the extension at the end of the paper tray.
  • Page 173 Lower the paper holder. Adjust the paper guide to the size of the envelopes or postcards you are using. Oct 02 Oki B6100 User Guide 8-11 Loading the Envelope Feeder...

  • Page 174: Solving Envelope Feeder Problems

    Solving Envelope Feeder Problems Solving Envelope Feeder Problems When there is a problem with the envelope feeder, the printer control panel displays an error code and error message. Most envelope feeder error codes indicate routine status conditions such as running out of paper or a paper jam. Some error codes indicate much more serious prob- lems that may require the help of a service technician.

  • Page 175: Envelopes Become Creased When Printing

    Squeeze the tabs on the rear cover and pull the cover toward you to open it. Lift up the fuser release levers at the left and right side of the fuser unit. Oct 02 Oki B6100 User Guide Solving Envelope Feeder Problems 8-13...
  • Page 176 8-14 Oki B6100 User Guide Solving Envelope Feeder Problems Remove the caps (green) on the inside of the rear cover at the left and right. Store the caps in the holes provided on the inside of the rear cover. Close the rear cover.

  • Page 177: Interpreting Envelope Feeder Error Messages

    Some envelope feeder problems may not cause an error message and may not interfere with the operation of the printer. If you are experiencing one of the problems listed below and there is no error message shown on the control panel display, refer to the procedures in the following sec- tions to check the possible causes of the specific problem.
  • Page 178 Test the printer by printing a few sheets from the main tray. If you cannot print a sheet of paper from the main tray and the printer does not display an error code, go to main tray, proceed to the next step.
  • Page 179 The printer automatically recognizes an option after the option is installed. The printer driver does not. You must enable (activate) the option in the printer driver after the option is installed. The steps you will follow vary according to both your operating system and your installed printer driver.
  • Page 180 8-18 Oki B6100 User Guide Solving Envelope Feeder Problems Envelope Feeder Makes Unusual Noises The following characteristics define this envelope feeder problem: The envelope feeder makes unusual noises or makes more noise than usual either while idle or while printing.

  • Page 181: Maintaining The Envelope Feeder

    Turn the printer off by pressing [ O ] on the power switch on the right side of the printer. Remove the plug of the AC power cord from the AC wall outlet.
  • Page 182 8-20 Oki B6100 User Guide Maintaining the Envelope Feeder Oct 02...

  • Page 183: Chapter 9 Using The Offset Catch Tray

    Using the Offset Catch Tray In this Chapter . . . “About this Chapter” on page 9-2 “About the Offset Catch Tray” on page 9-2 “Installing the Offset Catch Tray” on page 9-4 “Testing the Offset Catch Tray” on page 9-9 “Solving Offset Catch Tray Problems”...

  • Page 184: About The Offset Catch Tray

    About the Offset Catch Tray The offset catch tray (1) is an optional output tray that attaches to the top rear of the printer and can hold up to 500 printed sheets, and also sorts printed sheets using an offset. The printer sup- plies all of the operating power that is needed by the offset catch tray.

  • Page 185: Major Components Of The Offset Catch Tray

    Major Components of the Offset Catch Tray The following illustration shows the major components of the offset catch tray:. Paper Guide Output Tray Paper Stop Fitting Oct 02 Figure 1-2: Offset Catch Tray Major Components. Oki B6100 User Guide About the Offset Catch Tray...

  • Page 186: Installing The Offset Catch Tray

    Throughout this procedure, the different sides of the printer are referred to as front, rear, left, and right. The front of the printer is the side that holds the control panel. The left and right sides are those to the left and right, respectively, of a person facing the front of the printer.
  • Page 187 Remove any cardboard inserts or packing tape from the interior and exterior of the offset catch tray. Turn the printer off by pressing [ O ] on the power switch on the front left of the printer, and disconnect the power cord from the AC outlet.
  • Page 188 Insert the tabs on the back of the offset catch tray into the holes on the back of the printer, and push down until you hear the tabs cllick in place.
  • Page 189 Close the rear cover. Lift up the paper guide and open the offset tray. Pull the tray (1) all the way out and lift the paper stop (2). Oct 02 Oki B6100 User Guide Installing the Offset Catch Tray...
  • Page 190 Push the tray in until it matches the size of paper that will be printed. Insert the plug of the power cord into the AC outlet and turn the printer on by pressing [ I ] on the power switch on the front left of the printer.

  • Page 191: Testing The Offset Catch Tray

    After installing the offset catch tray, use the following test procedure to verify that it is operat- ing correctly. Turn the printer on by pressing the [ I ] on the power switch on the front left of the printer. Once the printer has warmed up and displays the “Ready” message on the control panel display, use any software application to print a few sheets to the offset catch tray.

  • Page 192: Solving Offset Catch Tray Problems

    Solving Offset Catch Tray Problems Solving Offset Catch Tray Problems When there is a problem with the offset catch tray, the printer control panel displays an error code and error message. Most offset catch tray error codes indicate routine status conditions such as a paper jam.

  • Page 193: Installation Problems

    Use the pulldown window to select the option. Activate the option. Turn the printer off by pressing the [ O ] on the power switch on the right side of the printer. Make sure that the offset catch tray is firmly attached to the printer.

  • Page 194: Clearing An Offset Catch Tray Paper Jam

    9-12 Oki B6100 User Guide Solving Offset Catch Tray Problems Clearing an Offset Catch Tray Paper Jam If an E6 error code precedes the error message on the first line of the control panel display, paper has jammed at the offset catch tray. Use the following procedure to clear a paper jam in this location: Pull on the recessed area on the rear of the offset catch tray to open the rear cover.
  • Page 195 NOTE: If the main paper tray is in the extended position (Legal 13, 14, or A4), remove the tray before opening the rear cover. Close the rear cover. Oct 02 Oki B6100 User Guide Solving Offset Catch Tray Problems 9-13...

  • Page 196: Correcting Miscellaneous Offset Catch Tray Problems

    Some offset catch tray problems may not cause an error message and may not interfere with the operation of the printer. If you are experiencing one of the problems listed below and there is no error message shown on the control panel display, refer to the procedures in the following sec- tions to check the possible causes of the specific problem.
  • Page 197 The printer automatically recognizes an option after the option is installed. The printer driver does not. You must enable (activate) the option in the printer driver after the option is installed. The steps you will follow vary according to both your operating system and your installed printer driver.
  • Page 198 The printer automatically recognizes an option after the option is installed. The printer driver does not. You must enable (activate) the option in the printer driver after the option is installed. The steps you will follow vary according to both your operating system and your installed printer driver.
  • Page 199 Call your service technician. This problem may be caused by a malfunctioning or broken component that requires ser- vice. Oct 02 Oki B6100 User Guide Solving Offset Catch Tray Problems 9-17...

  • Page 200: Maintaining The Offset Catch Tray

    Turn the printer off by pressing [ O ] on the power switch on the right side of the printer. Remove the plug of the AC power cord from the AC wall outlet.

  • Page 201: Moving The Offset Catch Tray

    Moving the Offset Catch Tray a Short Distance Use the following procedure to move the offset catch tray a short distance: Turn the printer off by pressing the [ O ] on the power switch on the right side of the printer.

  • Page 202: Removing The Offset Catch Tray

    9-20 Oki B6100 User Guide Removing the Offset Catch Tray Removing the Offset Catch Tray Use the following procedure to remove the offset catch tray: Pull the output tray all the way out and lower the paper stop. Push the paper stop into the output tray.
  • Page 203 Squeeze the latch on the upper left of the rear cover of the printer, and pull the cover toward you to open it. Press the tabs on the rear of the offset catch tray to release it and lift it off of the printer. Oct 02...
  • Page 204 9-22 Oki B6100 User Guide Removing the Offset Catch Tray Replace the top cover of the printer. Close the rear cover of the printer. Oct 02...
  • Page 205 Customer Support and Part Numbers In this Chapter . . . “About this Chapter” on page A-2 “Oki Data on the Internet” on page A-2 “Service and Support” on page A-3 “Service Centers” on page A-4 “Oki Data Contact Locations” on page A-4 “Oki Part Numbers”...

  • Page 206: About This Chapter

    You can use our web site to get Web-based support for all OKI products: 24 hours a day, 7 days a week—no waiting! download the printer drivers you need. read about other customers and how they use OKI products to improve their productivity and enhance their documentation.

  • Page 207: Service And Support

    Service and Support United States and Canada Oki Data is firmly committed to the satisfaction of our customers. If you have a problem that your customer documentation cannot solve, contact the listed sources for service or support. Sales and Service Dealers: United States and Canada Consult the store location where you purchased your machine, or contact Oki Data for the loca- tion of the nearest Authorized Oki Data Service Dealer.

  • Page 208: Service Centers

    Service Centers Service Centers Authorized Service Providers Oki Data has over 2,000 local Authorized Service Providers in North and South America. For the most comprehensive, up-to-date listing of Oki Data authorized Service Centers: • Consult our web site at www.okidata.com •...

  • Page 209: Oki Part Numbers

    Oki Part Numbers The following tables list Oki part numbers for the Oki B6100 printer, options, and consumables. Printers Oki Part Number 62419101 62419102 Consumables Oki Part Number 52113701 Options Oki Part Number 70045201 70045301 70045401 70045501 70045601 70045701 70045801...
  • Page 210 Oki B6100 User Guide Oki Part Numbers Oct 02...

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