Brother DCP-J562DW Online User's Manual page 530

• If print head cleaning is not needed, the Maintenance screen reappears on the LCD. Press
7. After the cleaning procedure is finished, the Touchscreen asks if you want to print the Print Quality Check
Sheet again. Press [Yes], and then press [Start].
The machine prints the Print Quality Check Sheet again. Check the quality of the four colour blocks on the
sheet again.
If you clean the print head and the print has not improved, try installing a new Genuine Brother Brand
replacement ink cartridge for each problem colour. Try cleaning the print head again. If the print has not
improved, contact Brother customer service or your local Brother dealer.
IMPORTANT
DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print
head's warranty.
When a print head nozzle is clogged, the printed sample looks like this.
After the print head nozzle is cleaned, the horizontal lines are gone.
Related Information
• Check Your Brother Machine
• Paper Handling and Printing Problems
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