Samsung Verizon 4G LTE Network Extender User Manual page 34

Alarm
Out of Service
Transmission Over
Power
Out of Service
High Radio Interference
Out of Service
Modem Failure
Out of Service
For Maintenance
Setup Failure
See User Guide
Out of Service
Incorrect Bandwidth
Device Not Activated
Call Verizon Support
Out of Verizon's
Service Area
Verizon 4G LTE Network Extender User Guide v1.3
©Samsung
Description
The output power of the
device is out of tolerance.
The unit is exposed to a
high level of radio
interference.
The device radio unit is
out of service.
The unit is out of service
due to maintenance
mode.
The device fails to
download software and/or
configuration.
The unit is assigned
incorrect bandwidth.
The device fails to
authenticate to Verizon
network.
The device fails to come
into service due to
unlicensed area.
Troubleshooting
Please unplug your device and then plug it back in
again. Wait for 10 minutes and check if the alarm is
cleared. If the problem persists, please contact
Verizon Wireless Customer Service.
If the problem persists after 10 minutes, please
relocate the unit to a different area at least 100 feet
away.
Please unplug your device and then plug it back in
again. Wait for 10 minutes and check if the alarm is
cleared. If the problem persists, please contact
Verizon Wireless Customer Service.
The operator puts the device in maintenance mode.
Wait for an hour and check if the alarm is cleared. If
the problem persists, please contact Verizon Wireless
Customer Service.
There is a communication problem in the network
preventing downloading files necessary for setting the
device up. Please unplug your device and then plug it
back in again. Wait for 10 minutes and check if the
alarm is cleared. If the problem persists, please
contact Verizon Wireless Customer Service.
The unit is incorrectly configured by Verizon network.
Please unplug your device and then plug it back in
again. Wait for 10 minutes and check if the alarm is
cleared. If the problem persists, please contact
Verizon Wireless Customer Service.
The device might not be provisioned in the Verizon
network yet. Please unplug your device and then plug
it back in again. Wait for 10 minutes and check if the
alarm is cleared. If the problem persists, please
contact Verizon Wireless Customer Service.
You might be located in an area where no Verizon
service is allowed. Please unplug your device and
then plug it back in again. Wait for 10 minutes and
check if the alarm is cleared. If the problem persists,
please contact Verizon Wireless Customer Service.
Chapter 5 Troubleshooting
25