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GENERAL TROUBLESHOOTING
PROBLEMS
Burner does not ignite when you push the
igniter button.
Burners do not ignite.
Burners have a small ickering ame when burner
control knobs are in the high ( ) position.
Grill temperature only reaches 250° to 300° F in
the high ( ) position.
Burner does not ignite, or ame is low in
high ( ) position.
Burner ame pattern is erratic.
Flame is low when burner is on high ( ) position.
Flames do not run the whole length of the
burner tube.
Burners burn with a yellow or orange ame, in
conjunction with the smell of gas.
Experiencing are-ups.
CAUTION: Do not line the slide-out
grease tray with aluminum foil.
Inside of lid appears to be "peeling."
(Resembles paint peeling.)
If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our
web site. Log onto www.weber.com
SIDE BURNER TROUBLESHOOTING
PROBLEMS
Side burner does not ignite when you push the
igniter button.
Side burner does not ignite.
Side burner does not ignite, or ame is low when
burner is on high ( ) position.
If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our
web site. Log onto www.weber.com
22
WWW.WEBER.COM
®
TROUBLESHOOTING
SOLUTIONS
Be sure that wires are correctly inserted into terminals on igniter module. Check that the wires are connected to
If a new battery is installed, con rm that battery's plastic wrapping has been removed. Verify that the battery is in good
The excess ow safety device, which is part of the grill-to-cylinder connection, may have been activated. To reset the
DANGER: When the "excess gas ow control" feature is activated, a small amount of gas is still owing to
the burners. After turning off the LP cylinder valve and burner control knobs, wait at least ve minutes for the
gas to clear before attempting to light the grill. Failure to do so may result in an explosive are-up, which can
cause serious bodily injury or death.
LP fuel could be low or empty. Re ll LP cylinder.
Fuel hose could be bent or kinked. Straighten fuel hose.
Inspect spider/insect screens for possible obstructions. (Blockage of holes.) Clean spider/insect screens.
Grill must be preheated with all burners on high for 10 to 15 minutes.
Clean the cooking grates and Flavorizer
The slide-out grease tray may be dirty and is not allowing grease to ow into catch pan. Clean slide-out grease tray.
baked-on grease that has turned to carbon and is aking off. THIS IS NOT A DEFECT. Clean thoroughly. Refer to
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SOLUTIONS
Be sure that wires are correctly inserted into terminals on igniter module. Check that the wires are connected to
If a new battery is installed, con rm that battery's plastic wrapping has been removed. Verify that the battery is
Be sure that gas supply is on.
The excess ow safety device, which is part of the grill-to-cylinder connection, may have been activated. To reset the
DANGER: When the "excess gas ow control" feature is activated, a small amount of gas is still owing to
the burners. After turning off the LP cylinder valve and burner control knobs, wait at least ve minutes for the
gas to clear before attempting to light the grill. Failure to do so may result in an explosive are-up, which can
cause serious bodily injury or death.
LP fuel could be low or empty. Re ll LP cylinder.
Fuel hose could be bent or kinked. Straighten fuel hose.
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IGNITION
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