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Canon iR Advance 500 Trouble Error Codes List
Code
Fixing Assembly low temperature error
The detected temperature of the Fixing
E000-
Main Thermistor (THM1) failed to reach
0001
the specified temperature at the fixing
start control.
Fixing Assembly high temperature error
E001-
The Fixing Main Thermistor (THM1)
0000
detected 250 degrees C or higher for
200msec or longer on end.
Fixing Assembly high temperature error
(hardware detection)
E001-
The hardware circuit detected
0001
overheating of the Fixing Main Thermistor
(THM1) or Fixing Sub Thermistor (THM2)
for 30msec or longer on end.
Description
1
1. Perform the following to clear the
error: COPIER > FUNCTION >
CLEAR > ERR in the Service Mode;
then, turn the power switch to OFF
and then ON.
2. Check the connection of the Fixing
Assembly. (Connection error of the
Drawer, connector disconnection,
open circuit)
3. Check the connection between the
AC Driver PCB (PCB4) and Fixing
Assembly.
4. Replace the Fixing Assembly.
5. Replace the AC Driver PCB
(PCB4).
6. Replace the DC Controller PCB
(PCB1).
1. Perform the following to clear the
error: COPIER > FUNCTION >
CLEAR > ERR in the Service Mode;
then, turn the power switch to OFF
and then ON.
2. Check the connection of the Fixing
Assembly. (Connection error of the
Drawer, connector disconnection,
open circuit)
3. Check the connection between the
AC Driver PCB (PCB4) and Fixing
Assembly.
4. Replace the Fixing Assembly.
5. Replace the AC Driver PCB
(PCB4).
6. Replace the DC Controller PCB
(PCB1).
1. Perform the following to clear the
error: COPIER > FUNCTION >
CLEAR > ERR in the Service Mode;
then, turn the power switch to OFF
and then ON.
2. Check the connection of the Fixing
Assembly. (Connection error of the
Remedy
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Related Manuals for Canon imageRUNNER ADVANCE 500i
Summary of Contents for Canon imageRUNNER ADVANCE 500i
- Page 1 Canon iR Advance 500 Trouble Error Codes List Code Description Remedy 1. Perform the following to clear the error: COPIER > FUNCTION > CLEAR > ERR in the Service Mode; then, turn the power switch to OFF and then ON.
- Page 2 Drawer, connector disconnection, open circuit) 3. Check the connection between the AC Driver PCB (PCB4) and Fixing Assembly. 4. Replace the Fixing Assembly. 5. Replace the AC Driver PCB (PCB4). 6. Replace the DC Controller PCB (PCB1). 1. Perform the following to clear the error: COPIER >...
- Page 3 error (during printing) error: COPIER > FUNCTION > 0000 1. The Fixing Main Thermistor (THM1) CLEAR > ERR in the Service Mode; detected the temperature of lower than then, turn the power switch to OFF 80 degrees C for 200msec or longer on and then ON.
- Page 4 * If paper is being fed, the error occurs (M3). after the paper has been delivered. 3. Replace the DC Controller PCB (PCB1). 1. Check the connector connection Fixing Motor (M1) rotation error between the Fixing Motor (M1) and The lock signal was not detected for 2.0 E014- the DC Controller PCB (PCB1).
- Page 5 Motor (M6) rotated by 194 times at 3. Replace the Hopper Unit. intervals of 1.0 second with having turned 4. Replace the DC Controller PCB on the Developing Cylinder Clutch (CL2). (PCB1). * If paper is being fed, the error occurs after the paper has been delivered.
- Page 6 Code Description Remedy Disconnection of the Developing Assembly Toner Sensor (TS2) 1. Check the connector 1. At normal speed: The Developing connection between the Assembly Toner Sensor (TS2) signal was Developing Assembly and the detected 7500 times in a row at intervals of E024- DC Controller PCB (PCB1).
- Page 7 Laser Scanner Motor rotation error 1. Check the connector The speed lock signal of the Laser Scanner connection between the Laser Motor was not detected although 6.5 seconds Scanner Unit and the DC E110- (when switching from low speed to normal Controller PCB (PCB1).
- Page 8 4. Replace the Reader Motor (M10). 5. Replace the Reader Controller PCB (PCB3). 6. Replace the Main Controller PCB (PCB2). 1. Check the connection of the Flexible Cable between the Reader Controller PCB (PCB3) and the Main Controller PCB (PCB2). 2.
- Page 9 data failed to match. (PCB3) and the Main Controller PCB (PCB2). 2. Replace the Reader Controller PCB (PCB3). 3. Replace the Main Controller PCB (PCB2). Zero cross signal error 1. Check the connector connection. (All The zero cross signal was not connectors on the DC Controller PCB) E261- detected for 500msec or longer while...
- Page 10 PCB. 3. Replace Main Controller PCB (PCB2). 1. Turn OFF and then ON the main power. E315- Image process device error 2. Check connection of Main Controller 0035 MemFill timeout error PCB. 3. Replace Main Controller PCB (PCB2). 1. Turn OFF and then ON the main power.
- Page 11 cable). 3. Replace the flat cable. 4. Replace the Main Controller PCB (PCB2). 1. Turn OFF and then ON the main power. Device timeout 2. Check the connection of the Main E315- An image synchronous signal from the Controller PCB (including the flat 0520 Main Controller PCB to the Reader is cable).
- Page 12 Code Description Remedy 1. Turn OFF and then ON the main power. 2. Check the connection Device timeout of the Main Controller An image synchronous signal from the Main PCB (including the flat E315- 0530 Controller PCB to the Reader is not received within cable).
- Page 13 Controller PCB to the Reader is not received within 2. Check the connection 30 seconds. of the Main Controller PCB (including the flat cable). 3. Replace the flat cable. 4. Replace the Main Controller PCB (PCB2). 1. Turn OFF and then ON the main power.
- Page 14 Controller PCB (PCB1). 1. Check the connector connection of the Front Alignment Plate HP Sensor (S4) or the Front Front Alignment Motor (M4) error Alignment Motor (M4). At initialization of the Front Alignment Plate, the E530- 2. Replace the Front Front Alignment Plate failed to move from the Front 0001 Alignment Plate HP...
- Page 15 At initialization of the Rear Alignment Plate, connection of the Rear 0001 the Rear Alignment Plate failed to move from Alignment Plate HP Sensor the Rear Alignment Plate HP Sensor (S5) (S5) or the Rear Alignment although the Rear Alignment Motor (M5) was Motor (M5).
- Page 16 1. Check the connector connection of the Gripper HP Gripper Motor (M7) error Sensor (S7) or the Gripper The Gripper failed to be detected by the Motor (M7). E575- Gripper HP Sensor (S7) although the Gripper 2. Replace the Gripper HP 0002 Motor (M7) was driven for specified times Sensor (S7).
- Page 17 was driven for 30mm. Guide Motor (M6). 2. Replace the Tray Auxiliary Guide HP Sensor (S6). 3. Replace the Tray Auxiliary Guide Motor (M6). 4. Replace the Finisher Controller PCB (PCB1). 1. Check the connector connection of the Tray Auxiliary Guide HP Sensor Tray Auxiliary Guide Motor (M6) error (S6) or the Tray Auxiliary The Tray Auxiliary Guide failed to be...
- Page 18 No necessary memory at Main Controller PCB (PCB2). 1024 Controller PCB Image memory is faulty or insufficient E613- Make a 1536MB memory at Main No necessary memory at Main Controller PCB (PCB2). 1536 Controller PCB E614 Flash PCB detection error 1.
- Page 19 After completion of fax Points to note) All the previous 0100 communication, writing of the communication information will be communication information (log) cleared. failed, and the log cannot be read. 1. Turn OFF and then ON the power. 2. HDD access error E674- System all format and installation 3.
- Page 20 Code Description Remedy 1. Check the installation of the Host Error in communication with the Machine and the Finisher. Finisher (communication retry 2. Check the connector connection failure) between the DC Controller PCB (PCB1) E713- The communication did not connect and the Finisher Controller PCB (PCB1).
- Page 21 - Communication error with the coin charging management equipment and 0003 manager occurs during unit price the host machine. acquisition at startup. While the charging management equipment is connected for operation, clear the error in the case of switching to the operation without the charging management equipment.
- Page 22 Card Reader was possible at startup, it became unavailable in the middle of communication 1. PDL reset processing (user mode > E730- PDL software erro function settings > printer > printer 1001 rInitialization error settings > utility > Reset Printer). 2.
- Page 23 Unable to recognize the Surf board Error in Main Controller E731- 1. Check connection of Main Controller PCB. 2. Replace Main Controller PCB (PCB2). 3001 Failure in Surf initialization Error in Main Controller E731- 1. Check connection of Main Controller PCB. 3002 2.
- Page 24 COPIER > OPTION > LCNS-TR > ST-JBLK (Lv2); set ST-JBLK from 1 to 0, and turn OFF and then ON the power. 1. Check if the Image Analysis Board is correctly installed. 2. Turn OFF and then ON the power. 3.
- Page 25 specified at the time of backup work. 4. Once the restore completion screen is displayed, click [OK] and remove the USB memory, and then turn OFF and ON the main power switch. When backup of the TPM key is not executed System format is necessary.
- Page 26 E748- System error Contact the service company office 9000 Rebooting instruction due to change of MEAP configuration The symptom is recovered by E749- There is a change in configuration that 0002 turning OFF and then ON the power requires turning OFF and then ON the power Booting instruction due to change in mAccele configuration...
- Page 27 Code Description Remedy 1. Check the log to identify the location of the download error. Check if the target option is installed. When the target option is not installed: Downloading error -> The symptom is recovered by Firmware update error E753- turning OFF and then ON the This symptom occurs when trying to...
- Page 28 same status was detected again after 2. Replace the Heat Exhaust Fan executing an error retry. (Front) (FM5). 3. Replace the DC Controller PCB (PCB1). 1. Check the connector connection Heat Exhaust Fan (Front) (FM5) rotation between the Heat Exhaust Fan error (Front) (FM5) and the DC The lock signal was not detected for 5.0...
- Page 29 1. Check the connector connection Delivery Cooling Fan (Front) (FM3) error between the Delivery Cooling Fan The lock signal was detected for 5.0 (Front) (FM3) and the DC E822- seconds while the Delivery Cooling Fan Controller PCB (PCB1). 0000 (Front) (FM3) was being stopped. *The 2.
- Page 30 Main Controller Depending on the setting of JM-ERR-R in service mode, Frequent error “010071” jam is displayed as an error. E996- avoidance jam Collect log and contact to the sales companies. 0071 (ADF) To cancel the setting, select COPIER> OPTION> FNC- SW>...