Accessories; Troubleshooting - Alcatel ONE TOUCH A392CC Manual

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accessories

The latest generation of ALCATEL ONE TOuCH GSM mobile phones
offers a built-in handsfree feature that allows you to use the telephone
from a distance, placed on a table for example. For those who prefer to
keep their conversations confidential, a stereo headset is provided.
Standard Charger
Stereo headset
Only use your mobile phone with ALCATEL ONE TOuCH
batteries, chargers and accessories.
images for reference only.
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(1)
Battery
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Troubleshooting .................

Before contacting the service center, you are advised to follow the
instructions below:
• You are advised to fully charge (
• Avoid storing large amounts of data in your phone as this may affect its
performance.
Carry out the following checks:
my phone is frozen or cannot switch on
• Check the battery contacts, remove and reinstall your battery, then turn
your phone on
• Check the battery power level, charge for at least 20 minutes
• if it still does not work, please use user Data Format to reset the phone
my phone has not responded for several minutes
• Restart your phone by pressing and holding the
• Remove the battery and re-insert it, then restart the phone
my phone turns off by itself
• Check whether your phone is locked when not in use, and make sure you don't
accidentally turn off your phone when locking it by pressing the power key
• Check the battery charge level
my phone cannot charge properly
• Make sure you are using an ALCATEL ONE TOuCH battery and the
charger from the box
• Make sure battery contact is clean and that battery is inserted properly
before plugging in the charger.
• Make sure that your battery is not completely discharged; if the battery
power is empty for a long period of time, it may take around 20 minutes to
display the battery charger indicator on the screen
• Make sure charging is carried out under normal conditions (0°C (32°F) to
+40°C (104°F))
• When abroad, check that the voltage input is compatible
) the battery for optimal operation.
key
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