HP MSR93X Routers Installation Guide Part number: 5998-3616a Document version: 6W102-20141219...
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The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Contents Preparing for installation ············································································································································· 1 Safety recommendations ·················································································································································· 1 European Union Commission Regulation 1275/2008························································································ 2 Site requirements ······························································································································································· 2 ESD prevention ························································································································································· 3 EMI ············································································································································································· 3 Lightning protection ·················································································································································· 3 Installation accessories ····················································································································································· 3 Pre-installation checklist ···················································································································································· 4 Installing the router ······················································································································································· 6 Installation prerequisites ···················································································································································...
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Support and other resources ····································································································································· 31 Contacting HP ································································································································································ 31 Subscription service ·············································································································································· 31 Related information ························································································································································ 31 Documents ······························································································································································ 31 Websites ································································································································································· 31 Conventions ···································································································································································· 32 Appendix A Chassis views and technical specifications ························································································ 34 Chassis views ································································································································································· 34 JG511A ··································································································································································...
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LED description ······························································································································································· 64 Index ··········································································································································································· 67...
Preparing for installation Table 1 HP MSR93X router models Product code HP description JG511A HP MSR930 Router BJNGA-BB0015 JG513A HP MSR930 3G Router BJNGA-BB0016 JG514A HP MSR931 Router BJNGA-BB0017 JH009A HP MSR931 Router (TI) BJNGA-BB0017 JG515A HP MSR931 3G Router...
The power data for affected products—including the power consumption of the product in networked standby if all wired network ports are connected and all wireless network ports are activated—is provided in section P14, “Additional information,” of the product IT ECO Declaration available at http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/iteconetworking.html. Site requirements The router can only be used indoors.
ESD prevention To prevent the electronic components from being damaged by ESD, follow these guidelines: • The equipment and floor are correctly grounded. The equipment room is dust-controlled. • • Wear an ESD wrist strap when inspecting or handling a circuit board. To attach an ESD wrist strap: Wear the wrist strap on your wrist.
Figure 1 Installation accessories NOTE: The type of the antenna that comes with the router depends on the router model. Pre-installation checklist Item Requirements Yes No • There is a minimum clearance of 10 cm (3.9 in) around the router chassis intake and exhaust vents for heat Ventilation dissipation.
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Item Requirements Yes No • The grounding cable of the chassis is grounded correctly. • The grounding terminal of the AC power receptacle is grounded correctly. Lightning protection • A port lightning arrester is installed. (Optional.) • A power lightning arrester is installed. (Optional.) •...
IMPORTANT: • The barcode on the router chassis contains product information that must be provided to HP Support before you return a faulty router for service. Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to open •...
Figure 2 Installation flowchart Start Mount the router on a Install the router on a wall workbench Install the router Check the workbench Install wall-mounting screws Ground the router Install antennas Connect interface cables Connect the router to a console terminal Connect the power adapter Verify the installation...
Figure 3 Mounting the router on a workbench Installing the router on a wall CAUTION: When mounting the router on a wall, position the router so the network interfaces face downwards, and the sides with ventilation openings are perpendicular to the ground, as shown in Figure To mount the router on a wall: Mark the locations of the two mounting holes on the wall with the separations listed as follows:...
Figure 4 Wall-mounting the router Grounding the router WARNING! Connecting the router grounding cable correctly is crucial for protecting the router from lightning and EMI. Make sure the grounding resistance is less than 5 ohms. You can ground the router with a grounding strip or to a buried grounding conductor. Grounding the router with a grounding strip Remove the grounding screw from the router chassis.
Do not install or remove a standard 3G SIM card when the router is powered on. • To avoid damage to the holder, do not use excessive strength when you install the standard 3G SIM • card. The HP MSR93X routers support the following frequency ranges: 3G—800/850/900/1900/2100 MHz WCDMA/HSDPA/HSUPA/HSPA+ • 2G—850/900/1800/1900 MHz GSM/GPRS/EGPRS •...
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Use a screwdriver to loosen the screws on the 3G SIM card socket cover on the bottom of the chassis, and remove the cover. Figure 7 Removing the 3G SIM card socket cover Push the 3G SIM card holder in the direction marked "OPEN" so the holder projects upwards. Do not directly insert the standard 3G SIM card into the holder, or lift the holder.
Figure 9 Installing the standard 3G SIM card Position the socket cover and use a screwdriver to fasten the screws on the cover. Figure 10 Installing the cover Installing a 3G antenna To install a 3G antenna: Thread the male connector of the 3G cable through the hole on the bracket, and use screws (from behind the bracket) to secure the male connector to the bracket.
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(when the extender cable is used) and the chassis and between the 3G antenna and any other antenna installed on or connected to the router. Table 5 lists HP extender cables. You can use HP extender cables, but HP is not liable for any consequences caused thereby. Table 5 3G extender cables...
Figure 12 SIM card locations on a dual-3G JG531A router Figure 13 SIM cards and antenna connectors Installing WLAN antennas Change the angle of the antenna orientation from vertical to horizontal. Attach the antenna to the router, as shown in Figure 14.
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The JG596A router supports the following frequency ranges: • 4G—700 MHz LTE 3G—800/1900 MHz CDMA • The JG704A router supports the following frequency ranges: 4G—700/1700/2100 MHz LTE • 3G—800/850/1900/2100 MHz WCDMA/HSDPA/HSUPA/HSPA+/DC-HSPA+ • • 2G—850/900/1800/1900 MHz GSM/GPRS/EDGE The JG665A router supports the following frequency ranges: •...
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Figure 16 Incorrect installation methods Insert the standard 4G SIM card along the slide rails to the holder. Put down the holder and push the holder in the direction marked "LOCK" to lock the standard 4G SIM card in position. Figure 17 Installing the standard 4G SIM card Position the socket cover and use a screwdriver to fasten the screws on the cover.
Installing a 4G antenna CAUTION: When you install two 4G antennas on a JG704A router, connect one or both of the antennas to the router by using antenna extender cables. To install a 4G antenna: Change the angle of the antenna orientation from vertical to horizontal. Attach the antenna to the router, as shown in Figure 19.
(when an extender cable is used) and the router. Only one 4G extender cable is provided with the router. Purchase another one yourself if you want to install two 4G extender cables. Table 6 lists 4G extender cables provided by HP. You can also use...
4G extender cables from other vendors, for any consequences resulting from which HP assumes no liabilities. Table 6 HP 4G extender cables J number HP 4G extender cable JG522A HP MSR 2.8m Extender Cable JG666A HP MSR 6m Extender Cable...
Connecting the console cable and setting terminal parameters Connecting the console cable CAUTION: When using a console cable to connect a PC to the router, first connect the DB-9 end of the console cable to the PC serial port, and then connect the RJ-45 connector of the console cable to the router console port.
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Figure 25 Connection description Select the serial port to be used from the Connect using list, and click OK. Figure 26 Setting the serial port used by the HyperTerminal connection Set Bits per second to 9600, Data bits to 8, Parity to None, Stop bits to 1, and Flow control to None, and click OK.
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Figure 27 Setting the serial port parameters Select File > Properties in the HyperTerminal window. Figure 28 HyperTerminal window On the Settings tab, set the emulation to VT100 or Auto Detect, and click OK.
Figure 29 Setting the terminal emulation parameters Connecting the power adapter The router's power adapter converts AC power to DC power, as follows: • AC rated voltage range: 100 VAC to 240 VAC @ 50 Hz to 60 Hz DC Rated voltage: 12 VDC •...
Figure 30 Connecting the power adapter Verifying the installation After you complete the installation, verify that: There is enough space around the router for heat dissipation. • The router is mounted securely on the wall or on a sturdy workbench. •...
The Extend BootWare is self-decompressing......Done! **************************************************************************** HP MSR931 BootWare, Version 1.01 **************************************************************************** Copyright (c) 2010-2012 Hewlett-Packard Development Company, L.P. Compiled Date : Sep 3 2012 CPU Type : P1016 CPU L1 Cache : 32KB CPU L2 Cache : 256KB CPU Clock Speed...
Configuring basic settings for the router After the router is powered on for the first time, configure basic settings for the router. For more information, see HP MSR Routers Fundamentals Configuration Guide and HP MSR Routers Fundamentals Command Reference.
Troubleshooting IMPORTANT: The barcode on the router chassis contains product information that must be provided to HP Support • before you return a faulty router for service. Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to open •...
If you specify the simple keyword, the password is stored in plain text. You can use the display current-configuration command to view the password in the current configuration. After modifying the user password, save it by executing the save command. HP recommends that you save the modifications as the default configuration file.
• The SIM card, card socket, and antenna are in good condition. The network provided by NSP is running correctly. • If the problem still exists, contact HP Support. Restoring the factory settings Scenario 1 Symptom When you replace the router, the router password is lost. As a result, you cannot log in to the router...
Solution Because the router is replaced, you do not need to save the configuration of the router. In this case, you can press the Reset button for more than 4 seconds to reboot the router and restore the factory settings. Then, you can use the username and password shipped with the router to log in to the router. When the router configuration must be saved and you have a console cable, you can log in to the router from the BootWare menu.
After registering, you will receive email notification of product enhancements, new driver versions, firmware updates, and other product resources. Related information Documents To find related documents, browse to the Manuals page of the HP Business Support Center website: http://www.hp.com/support/manuals For related documentation, navigate to the Networking section, and select a networking •...
HP Education http://www.hp.com/learn • Conventions This section describes the conventions used in this documentation set. Command conventions Convention Description Boldface Bold text represents commands and keywords that you enter literally as shown. Italic Italic text represents arguments that you replace with actual values.
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Network topology icons Represents a generic network device, such as a router, switch, or firewall. Represents a routing-capable device, such as a router or Layer 3 switch. Represents a generic switch, such as a Layer 2 or Layer 3 switch, or a router that supports Layer 2 forwarding and other Layer 2 features.
Appendix A Chassis views and technical specifications The MSR93X routers include the following models: JG51 1A, JG512A, JH012A, JG513A, JG514A, JH009A, JG515A, JG531A, JG516A, JH010A, JG517A, JG518A, JH01 1A, JG519A, JH013A, JG520A, JG596A, JG665A, JG704A, and JG597A. Chassis views The figures in this appendix are for illustration only.
JG512A Figure 33 Front view (1) USB port (2) Reset button Figure 34 Rear view (1) WLAN antenna connector (2) Power adapter port (3) Console/AUX port (4) Ethernet WAN port (GE0) (5) Ethernet LAN ports (GE1 to GE4) (6) WLAN antenna connector (7) Grounding screw JH012A Figure 35 Front view...
JG514A Figure 39 Front view (1) USB port (2) Reset button Figure 40 Rear view (1) Synchronous/asynchronous serial (2) Ethernet WAN port (GE0) (3) Ethernet LAN ports (GE1 to port (Serial0) GE4) (4) Grounding screw (5) Power adapter port (6) Console/AUX port JH009A Figure 41 Front view (1) USB port...
Figure 42 Rear view (1) Synchronous/asynchronous serial (2) Ethernet WAN port (GE0) (3) Ethernet LAN ports (GE1 to port (Serial0) GE4) (4) Grounding screw (5) Power adapter port (6) Console/AUX port JG515A Figure 43 Front view (1) 3G antenna auxiliary connector (DIV) (2) USB port (3) Reset button (4) 3G antenna main connector (MAIN)
Figure 48 Rear view (1) G.SHDSL port 0 (2) Ethernet WAN port (GE0) (3) Ethernet LAN ports (GE1 to GE4) (4) Grounding screw (5) Power adapter port (6) Console/AUX port JH010A Figure 49 Front view (1) USB port (2) Reset button Figure 50 Rear view (1) G.SHDSL port 0 (2) Ethernet WAN port (GE0)
JG517A Figure 51 Front view (1) 3G antenna auxiliary connector (DIV) (2) USB port (3) Reset button (4) 3G antenna main connector (MAIN) Figure 52 Rear view (1) G.SHDSL port 0 (2) Ethernet WAN port (GE0) (3) Ethernet LAN ports (GE1 to GE4) (4) Grounding screw (5) Power adapter port (6) Console/AUX port...
Figure 54 Rear view (1) ADSL port 0 (2) Ethernet WAN port (GE0) (3) Ethernet LAN ports (GE1 to GE4) (4) Grounding screw (5) Power adapter port (6) Console/AUX port JH011A Figure 55 Front view (1) USB port (2) Reset button Figure 56 Rear view (1) ADSL port 0 (2) Ethernet WAN port (GE0)
JG519A Figure 57 Front view (1) WLAN antenna connector (2) USB port (3) Reset button (4) WLAN antenna connector Figure 58 Rear view (1) ADSL port 0 (2) Ethernet WAN port (GE0) (3) Ethernet LAN ports (GE1 to GE4) (4) Grounding screw (5) Power adapter port (6) Console/AUX port JH013A...
Figure 60 Rear view (1) ADSL port 0 (2) Ethernet WAN port (GE0) (3) Ethernet LAN ports (GE1 to GE4) (4) Grounding screw (5) Power adapter port (6) Console/AUX port JG520A Figure 61 Front view (1) 3G antenna auxiliary connector (DIV) (2) USB port (3) Reset button (4) 3G antenna main connector (MAIN)
JG597A Figure 69 JG597A front view (1) WLAN antenna connector (2) USB port (3) Reset button (4) WLAN antenna connector Figure 70 JG597A rear view (1) ADSL port 0 (2) ISDN port BRIS/T0 (3) Ethernet WAN port (GE0) (4) Ethernet LAN ports (GE1 to GE4) (5) Grounding screw (6) Power adapter port (7) Console/AUX port...
JG518A JG519A Item /JH011 /JH013 JG520A JG597A JG596A JG665A JG704A Dimensions (H × W × D) (excluding 44.2 × 300 × 200 mm (1.74 × 11.81 × 7.87 43.6 x 230 x 160 mm (1.72 x rubber feet and 9.06 x 6.30 in) mounting brackets) Weight 1.6 kg (3.53 lb)
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Item Specification Input interface TNC male Length 254 mm (10 in) Color Gray Weight 45 g (1.59 oz) Operating temperature –30°C to +70°C (–22°F to +158°F) Table 9 WLAN antenna specifications Item Specification Frequency range 2.4 GHz to 2.5 GHz Voltage standing wave ratio 1.92:1 (VSWR)
Appendix B LEDs LEDs JG511A Figure 71 Front panel LEDs (1) System status LED (SYS) (2) Network status LED (INTERNET) (3) VPN status LED (VPN) Figure 72 Rear panel LEDs (1) GE port status LED (yellow) (2) GE port status LED (green) JG512A Figure 73 Front panel LEDs (1) System status LED (SYS)
Figure 74 Rear panel LEDs (1) GE port status LED (yellow) (2) GE port status LED (green) JH012A Figure 75 Front panel LEDs (1) System status LED (SYS) (2) Network status LED (INTERNET) (3) VPN status LED (VPN) (4) WLAN status LED (WLAN) Figure 76 Rear panel LEDs (1) GE port status LED (yellow) (2) GE port status LED (green)
JG513A Figure 77 Front panel LEDs (1) System status LED (SYS) (2) Network status LED (INTERNET) (3) VPN status LED (VPN) (4) 3G status LED (WWAN) (5) Received 3G signal strength indication LED (RSSI) Figure 78 Rear panel LEDs (1) GE port status LED (yellow) (2) GE port status LED (green) JG514A Figure 79 Front panel LEDs...
Figure 80 Rear panel LEDs (1) GE port status LED (yellow) (2) GE port status LED (green) (3) Serial port data transmission status LED (ACT) (4) Serial port link status LED (LINK) JH009A Figure 81 Front panel LEDs (1) System status LED (SYS) (2) Network status LED (INTERNET) (3) VPN status LED (VPN) Figure 82 Rear panel LEDs...
JG515A Figure 83 Front panel LEDs (1) System status LED (SYS) (2) Network status LED (INTERNET) (3) VPN status LED (VPN) (4) 3G status LED (WWAN) (5) Received 3G signal strength indication LED (RSSI) Figure 84 Rear panel LEDs (1) GE port status LED (yellow) (2) GE port status LED (green) (3) Serial port data transmission status LED (ACT) (4) Serial port link status LED (LINK)
Figure 86 Rear panel LEDs (1) GE port status LED (yellow) (2) GE port status LED (green) (3) Serial port data transmission status LED (ACT) (4) Serial port link status LED (LINK) JG516A Figure 87 Front panel LEDs (1) System status LED (SYS) (2) Network status LED (INTERNET) (3) VPN status LED (VPN) Figure 88 Rear panel LEDs...
JH010A Figure 89 Front panel LEDs (1) System status LED (SYS) (2) Network status LED (INTERNET) (3) VPN status LED (VPN) Figure 90 Rear panel LEDs (1) GE port status LED (yellow) (2) GE port status LED (green) (3) G.SHDSL port status LED JG517A Figure 91 Front panel LEDs (1) System status LED (SYS)
Figure 92 Rear panel LEDs 1 2 1 2 (1) GE port status LED (yellow) (2) GE port status LED (green) (3) G.SHDSL port status LED JG518A Figure 93 Front panel LEDs (1) System status LED (SYS) (2) Network status LED (INTERNET) (3) VPN status LED (VPN) Figure 94 Rear panel LEDs (1) GE port status LED (yellow)
JH011A Figure 95 Front panel LEDs (1) System status LED (SYS) (2) Network status LED (INTERNET) (3) VPN status LED (VPN) Figure 96 Rear panel LEDs (1) GE port status LED (yellow) (2) GE port status LED (green) (3) ADSL port status LED JG519A Figure 97 Front panel LEDs (1) System status LED (SYS)
Figure 98 Rear panel LEDs (1) GE port status LED (yellow) (2) GE port status LED (green) (3) ADSL port status LED JH013A Figure 99 Front panel LEDs (1) System status LED (SYS) (2) Network status LED (INTERNET) (3) VPN status LED (VPN) (4) WLAN status LED (WLAN) Figure 100 Rear panel LEDs (1) GE port status LED (yellow)
JG520A Figure 101 Front panel LEDs (1) System status LED (SYS) (2) Network status LED (INTERNET) (3) VPN status LED (VPN) (4) 3G status LED (WWAN) (5) Received 3G signal strength indication LED (RSSI) Figure 102 Rear panel LEDs (1) GE port status LED (yellow) (2) GE port status LED (green) (3) ADSL port status LED JG596A...
Figure 104 Rear panel LEDs (1) GE port status LED (yellow) (2) GE port status LED (green) JG665A Figure 105 Front panel LEDs (1) System status LED (SYS) (2) Network status LED (INTERNET) (3) VPN status LED (VPN) (4) GPS status LED (GPS) (5) 4G status LED (WWAN) (6) Received 4G signal strength indication LED (RSSI)
JG704A Figure 107 Front panel LEDs (1) System status LED (SYS) (2) Network status LED (INTERNET) (3) VPN status LED (VPN) (4) GPS status LED (GPS) (5) 4G status LED (WWAN) (6) Received 4G signal strength indication LED (RSSI) Figure 108 Rear panel LEDs (1) GE port status LED (yellow) (2) GE port status LED (green) JG597A...
Figure 110 Rear panel LEDs (1) GE port status LED (yellow) (2) GE port status LED (green) (3) ISDN link status LED (ACT) (4) ISDN B1 channel link status LED (5) ADSL port status LED (6) ISDN B2 channel link status LED (B1) (B2) LED description...
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Location Status Description Weak or no signal. Received 3G signal strength Steady green Strong signal. Front panel indication LED Flashing green (RSSI) Middle or low signal. (8 Hz) No link is present or a 2G network is available. The router has been connected to the wireless Steady green network and is operating in 4G mode.
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Location Status Description Steady green The ISDN link has been activated. Flashing green ISDN link status The ISDN link is being activated. Rear panel (8 Hz) LED (ACT) The ISDN link is not activated or no ISDN link is present. Flashing green Data is being received or transmitted on the B1 ISDN B1...
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Index Numerics JH013A, configuring 3G antenna basic settings for router, technical specifications, troubleshooting system problems, connecting AC power adapter, console cable, accessories (installation), Ethernet cable, adapter power adapter, AC power, console DC power, connecting cable, Appendix power-on check, A chassis views and technical setting terminal parameters, specifications, troubleshooting garbled terminal display,...