Troubleshooting - Sony KV-32HQ100B Operating Instruction

Additional information

Troubleshooting

Problem
No picture, no sound.
Poor or no picture (screen is
dark), but good sound.
Some channels are blank.
Standby indicator flashing.
Good picture, no sound.
No colour on colour
programmes.
Remote control does not
function.
Distorted picture when
changing programmes
selecting teletext.
• If you continue to have these problems, have your TV serviced by qualified
personnel .
• NEVER open the casing yourself.
28
Possible causes
• Power off.
• TV in standby.
• Aerial disconnected.
• Picture preset level adjustment.
• Scrambled or
channel.
• Programme used only for data (no
picture or sound).
• Programme not being transmitted.
• Fault (irregular flash).
• EPG data being obtained
(regular flash).
• Timer record event has been set.
• Volume control.
• TV speakers turned 'Off'.
• Colour level setting.
• Batteries low.
• Wrong mode.
• Inputs from external equipment not
switched off.
or
Solutions
• Plug in the TV.
• Press the
indicator is on press the
• Check aerial connection.
• Select 'Picture Adjustment' menu then adjust the
brightness, picture and colour levels.
subscription-only • Subscribe to pay-per-view broadcaster.
• See 'Programme Sorting' section (refer to page 20).
• Do not open the cabinet, refer to qualified personnel.
• Contact your nearest SONY Service Centre.
• Wait until flashing stops.
• Wait until recording has ended.
• Press the
• If
the remote control.
• Set TV speakers to 'On' in Sound Adjustment' menu.
• Select 'Picture Adjustment' menu then adjust the colour
setting.
• Replace batteries.
Press the > or . button to check if your remote
•
control is in the correct Mode for the equipment you are
trying to control.
• Switch off all additionally connected equipment.
button on the front of the TV.
/
button on the remote control.
+ button on the remote control.
is displayed on the screen, press the
If the
button on