Lenovo ThinkPad X1 User Manual page 55

• Message: 0177: Bad SVP data, stop POST task.
Solution: Checksum of the supervisor password in the EEPROM is not correct. The system board must
be replaced. Have the tablet serviced.
• Message: 0183: Bad CRC of Security Settings in EFI Variable. Enter ThinkPad Setup.
Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter ThinkPad Setup
to check security settings. Press F10, and then press Enter to restart the system. If your tablet still has
a problem, have the tablet serviced.
• Message: 0187: EAIA data access error
Solution: The access to EEPROM is failed. Have the tablet serviced.
• Message: 0188: Invalid RFID Serialization Information Area
Solution: The EEPROM checksum is not correct (block # 0 and 1). The system board must be replaced,
and the box serial number needs to be reinstalled. Have the tablet serviced.
• Message: 0189: Invalid RFID configuration information area
Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board must be replaced,
and the UUID must be reinstalled. Have the tablet serviced.
• Message: 0190: Critical low-battery error
Solution: The tablet turned off, because the battery is low. Connect the ac power adapter to the tablet
and charge the battery.
• Message: 0191: System Security - Invalid remote change requested
Solution: The system configuration change has failed. Confirm the operation and try again. To clear the
error, enter ThinkPad Setup.
• Message: 0199: System Security - Security password retry count exceeded.
Solution: This message is displayed if you enter a wrong supervisor password more than three times.
Confirm the supervisor password and try again. To clear the error, enter ThinkPad Setup.
• Message: 0270: Real Time Clock Error
Solution: System Real Time Clock is not functional. Have the tablet serviced.
• Message: 0271: Check Date and Time settings
Solution: Neither the date nor the time is set in the tablet. Set the date and time in ThinkPad Setup.
• Message: 1802: Unauthorized network card is plugged in - Power off and remove the network card.
Solution: The wireless network card is not supported on this tablet. Remove it.
• Message: 1820: More than one external fingerprint readers are attached.
Solution: Power off and remove all but the reader that you set up within your main operating system.
• Message: 2101: Detection error on SSD1 (M.2)
Solution: The M.2 solid-sate drive device is not working. Have the M.2 solid-sate drive device serviced.
• Message: 2111: Read error on SSD1 (M.2)
Solution: The M.2 solid-sate drive device is not working. Have the M.2 solid-sate drive device serviced.
• Message: 2200: Machine Type and Serial Number are invalid.
Solution: Machine Type and Serial Number are invalid. Have the tablet serviced.
• Message: 2201: Machine UUID is invalid.
Solution: Machine UUID is invalid. Have the tablet serviced.
• Message: Fan error
Solution: Cooling fan has failed. Shut down the tablet immediately and have the tablet serviced.
• Message: Thermal sensing error
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Chapter 7 Troubleshooting
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