Terms Of Guarantee - Melitta cremio Operating Instructions Manual

Terms of guarantee

In addition to the legal guarantee claims, to which the end user is entitled
relative to the seller, for this device, if it was purchased from a dealer authorized
by Melitta due to his consulting competence, we grant a manufacturer's
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guarantee under the following conditions:
1. The guarantee period begins with the day the product was sold to the end
user. The guarantee is 24 months. The purchase date of the device must be
verified by a purchase receipt. The device was designed and built for household
use only. It is not dedicated for a commercial use. Guarantee performances
lead neither to an extension of the guarantee period nor to a new beginning of
the guarantee period for the device or installed spare parts.
2. Within the guarantee period we will correct all device defects that are based
on material or manufgacturing errors, through repair or replacement of the
device at our discretion. Replace parts become the property of Melitta .
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3. Defects that occurred due to improper connection, improper handling, or
repair attempts by nonauthorized persons are not covered by the guarantee.
The proof of lacking cause for the defect is imposed on the end user. The same
applies for failure to comply with the use, care, and maintenance instructions
as well for the use of consumables (e.g. cleaning and decalcifying agents or
waterfilters) that do not correspond to the original specifications. Wear parts
(e.g. seals and valves) and fragile parts like glass are excluded from the
guarantee.
4. Guarantee performances are processed via the Service Hotlines for the
respective country* (see information below).
5. These guarantee conditions apply for devices purchased and used in UK.
If devices are purchased in foreign countries or brought into foreign countries,
then guarantee performances will only be provided as specified in the guarantee
conditions applicable for this country.
*Melitta Europa GmbH & Co. KG
Ringstraße 99
D-32427 Minden
Germany
Email to: melitta.consumer.service@mh.melitta.de
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