Table of Contents
Advertisement
• TROUBLESHOOTING
The following table lists some common problems and their solutions.
Problem
My phone is
not charging
My phone is
not making/
receiving calls
I cannot listen
to my voice
messages
When I insert
my SIM card
into another
phone, it is
rejected
Possible cause
The charger and phone are not
properly connected
The charger is not properly
plugged into the wall
The battery is not charged
The signal strength is poor
You do not have voicemail
service
You have not setup your
voicemail service with your
wireless provider
You have not saved your
voicemail number to
your phone
You have forgotten your
password or are entering it
incorrectly
The voicemail number you have
saved to your phone is incorrect
Fixed dialing is activated on
your SIM card and the receiving
phone does not support fixed
dialing
[ 143 ]
Care and maintenance
Possible solution
Securely connect the
charger to the phone
Ensure the charger is
plugged in correctly
Charge the battery
If you are indoors,
move toward a
window
Call your wireless
provider
Call your wireless
provider
See "Save your voice
mailbox number" on
page 67
Call your wireless
provider
Call your wireless
provider
Deactivate fixed
dialing on the SIM
Advertisement
Table of Contents
