Brother DCP-330C User Manual page 68

Scanning Difficulties
Difficulty
TWAIN/WIA errors appear while
scanning.
Poor scanning results when using
the ADF.
Software Difficulties
Difficulty
Cannot install software or print.
'Device Busy'
PhotoCapture Center™ Difficulties
Difficulty
Removable Disk does not work
properly.
Cannot access Removable Disk
from Desktop icon.
Network Difficulties
Difficulty
Cannot print over the Network.
60
Suggestions
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In
®
PaperPort SE with OCR, click File, Scan and choose the Brother TWAIN/WIA
driver.
Try using the scanner glass. (See Using the scanner glass on page 8.)
Suggestions
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Make sure the machine is not showing an error message on the LCD.
Suggestions
1 Have you installed the Windows
1) Unplug the USB cable.
®
2) Install the Windows
the installation the PC will be automatically restarted.
3) Wait about 1 minute after you restart the PC, and then connect the USB
cable.
2 Take out the memory card and put it back in again.
3 If you have tried 'Eject' from within Windows
you continue.
4 If an error message appears when you try to eject the media card, it means
the card is being accessed. Wait a while and then try again.
5 If all of the above do not work, turn off your PC and machine, and then turn
them on again. (You will have to unplug the power cord of the machine to turn
it off.)
Make sure you have put the media card into the media slot.
Suggestions
Make sure that your machine is powered on and is online and in Ready mode.
Print a Network Configuration list (see Printing Reports on page 7.) and check the
current Network settings printed in this list. Reconnect the LAN cable to the hub to
verify that the cabling and network connections are good. If possible, try
connecting the machine to a different port on your hub using a different cable. If
the connections are good, the machine shows LAN Active for 2 seconds.
(If you are having Network problems, see the Network User's Guide on the
CD-ROM for more information.)
®
2000 update? If not, do the following:
2000 update, and see the Quick Setup Guide. After
®
, take out the media card before