Problem Solving Guide; The Programme Does Not Start - Miele WMV 960 WPS Operating Instructions Manual

Problem solving guide

With the help of the following guide, minor faults in the performance of the
appliance, some of which may result from incorrect operation, can be put right
without contacting Miele. This will save time and money.
Please note that a call-out charge will be applied to unnecessary service visits
where the problem could have been rectified as described in these operating
instructions.

Repair work to electrical appliances should only be carried out by an
authorised Miele service technician. Repairs and other work by unqualified
persons could be dangerous. Miele cannot be held liable for unauthorised work.

The programme does not start

Problem
The display remains
dark, and the Start/Stop
button indicator light
does not come on.
You are asked to enter a
code.
The following appears
in the display:

Door lock
Possible cause and remedy
There is no power to the machine.
 Check whether the mains plug is plugged in and
switched on.
 Check whether the fuse or circuit breaker has
tripped.
The washing machine has switched off automatically
to save energy.
 Switch it back on with the  button.
Access via a code has been activated.
 Enter the code and confirm the entry. Deactivate
the code if you do not wish this message to
appear in the display the next time the machine is
switched on.
The door is not closed properly. The door lock could
not engage.
 Close the door again.
 Start the programme again.
If the fault message appears again, contact Miele.
Problem solving guide
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