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Dell vostro 23-3340 Owner's Manual

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Dell Vostro 23 – 3340
Owner's Manual
Regulatory Model: W10C
Regulatory Type: W10C001

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Summary of Contents for Dell vostro 23-3340

  • Page 1 Dell Vostro 23 – 3340 Owner's Manual Regulatory Model: W10C Regulatory Type: W10C001...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell ™...

  • Page 3: Table Of Contents

    Contents 1 Before Working Inside Your Computer............8 ........................8 Turning Off Your Computer ....................8 After Working Inside Your Computer 2 Removing and Installing Components............10 ..........................10 Technical Overview ......................10 Inside View of Your Computer ......................11 System Board Components ......................12 Removing the Stand Assembly ............................12 Procedure...
  • Page 4 ............................22 Procedure ....................22 Replacing the System-Board Shield ............................23 Procedure ..........................23 Post-requisites ........................23 Removing the Hard Drive ..........................23 Prerequisites ............................23 Procedure ........................25 Replacing the Hard Drive ............................25 Procedure ..........................25 Post-requisites ....................25 Removing the VESA-Mount Bracket ..........................
  • Page 5 ............................32 Procedure ....................... 33 Replacing the Wireless Card ............................33 Procedure ..........................33 Post-requisites ......................34 Removing the Coin-Cell Battery ..........................34 Prerequisites ............................34 Procedure ......................35 Replacing the Coin-Cell Battery ............................35 Procedure ..........................35 Post-requisites ........................35 Removing the I/O Bracket ..........................
  • Page 6 ............................45 Procedure ......................46 Replacing the Processor Fan ............................46 Procedure ..........................46 Post-requisites ........................47 Removing the Processor ..........................47 Prerequisites ............................47 Procedure ........................48 Replacing the Processor ............................48 Procedure ..........................49 Post-requisites ......................49 Removing the System Board ..........................
  • Page 7 .........................70 System Setup Options ..........................80 Flashing the BIOS 5 Specifications...................... 81 6 Contacting Dell....................84...

  • Page 8: Before Working Inside Your Computer

    Before Working Inside Your Computer CAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and contacts. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Turning Off Your Computer CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer.
  • Page 9 Replace any media cards, discs, and any other part(s) that you removed before working on your computer. Connect your computer and all attached devices to their electrical outlets. Turn on your computer.

  • Page 10: Removing And Installing Components

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Inside View of Your Computer antennas (2) power-supply unit...

  • Page 11: System Board Components

    power-supply fan display-panel base converter board control-buttons board optical-drive assembly System Board Components processor socket camera-cable connector Mini Card slot coin-cell battery socket memory-module connectors (2) speaker-cable connector display-cable connector control-buttons board cable connector converter-board cable connector optical-drive power cable connector main power-cable connector hard-drive connector optical-drive data cable connector...

  • Page 12: Removing The Stand Assembly

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure Press the stand-release button to release the stand. Pivot the stand upward and remove the stand assembly away from the computer.
  • Page 13 stand riser stand base captive thumbscrew screw handle Slide the stand base off the stand riser. stand riser stand base...

  • Page 14: Replacing The Stand Assembly

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure Slide the tabs on the stand assembly into the slots on the back cover.

  • Page 15: Replacing The Back Cover

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance.

  • Page 16: Procedure

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Prerequisites Remove the stand assembly.

  • Page 17: Replacing The Speaker Cover

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure Align the screw holes on the speaker cover with the screw holes on the display-panel base.

  • Page 18: Replacing The Speakers

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure Align the screw holes on the speakers with the screw holes on the display-panel base.

  • Page 19: Prerequisites

    Prerequisites Remove the stand assembly. Remove the back cover. Procedure Using the tabs, pry the memory-module shield off the system-board shield. memory-module shield tabs (6) system-board shield Use your fingertips to carefully spread apart the securing clips on each end of the memory-module connector until the memory module pops up.

  • Page 20: Replacing The Memory Module(S)

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure Align the notch on the memory module with the tab on the memory-module connector.

  • Page 21: Post-Requisites

    memory-module connector memory modules (2) notch securing clips (4) memory modules (2) Slide the tabs on the memory-module shield under the tabs on the system-board shield until the memory-module shield is fully secured. Post-requisites Replace the back cover. Replace the stand assembly.

  • Page 22: Removing The System-Board Shield

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Prerequisites Remove the stand assembly.

  • Page 23: Procedure

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in Sleep or On state.
  • Page 24 hard-drive assembly hard-drive bracket hard-drive cage Gently pry the hard-drive bracket off the hard drive. hard-drive hard-drive bracket Remove the screws that secure the hard-drive cage to the system board. Lift the hard-drive cage off the system board. hard-drive cage screws (4)

  • Page 25: Replacing The Hard Drive

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure Align the screw holes on the hard-drive cage with the screw holes on the system board.

  • Page 26: Replacing The Vesa-Mount Bracket

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure Align the screw holes on the VESA-mount bracket with the screw holes on the display-panel base.

  • Page 27: Procedure

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure Connect the control-buttons board cable to the connector on the control-buttons board.

  • Page 28: Removing The Converter Board

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Prerequisites Remove the stand assembly.

  • Page 29: Procedure

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Prerequisites Remove the stand assembly.

  • Page 30: Replacing The Power-Supply Diagnostic Board

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure Connect the power-supply diagnostic board cable to the connector on the power-supply diagnostic board.

  • Page 31: Removing The Microphone

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Prerequisites Remove the stand assembly.

  • Page 32: Replacing The Microphone

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure Connect the microphone cables to the microphones. Slide the microphones into the slots on the display bezel and make sure the securing tabs are in position.

  • Page 33: Replacing The Wireless Card

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure Align the notch on the wireless card with the tab on the Mini Card slot.

  • Page 34: Removing The Coin-Cell Battery

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS settings to default. It is recommended that you note the BIOS settings before removing the coin-cell battery.

  • Page 35: Replacing The Coin-Cell Battery

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure With the positive-side facing up, insert the coin-cell battery into the battery socket and press down the battery into place.

  • Page 36: Replacing The I/O Bracket

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance.

  • Page 37: Procedure

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Prerequisites Remove the stand assembly.
  • Page 38 optical-drive assembly interposer securing tab Pivot the optical-drive bezel upward to release it from the optical-drive assembly. Remove the screws that secure the optical-drive bracket to the optical drive. Remove the optical-drive bracket from the optical drive. optical-drive bezel optical drive optical-drive bracket screws (2) Disconnect the power cable and data cable from the system board.

  • Page 39: Replacing The Optical Drive

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure Route the power cable and data cable through the routing guides on the display-panel base.

  • Page 40: Removing The Power-Supply Fan

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Prerequisites Remove the stand assembly.

  • Page 41: Replacing The Power-Supply Fan

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure Connect the power-supply fan cable to the power-supply unit. Align the screw holes on the power-supply fan with the screw holes on the display-panel base.

  • Page 42: Removing The Power-Supply Unit

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Prerequisites Remove the stand assembly.

  • Page 43: Replacing The Power-Supply Unit

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure Place the power-supply unit on the display-panel base and slide it into position.

  • Page 44: Removing The Processor Heat-Sink

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Prerequisites Remove the stand assembly.

  • Page 45: Replacing The Processor Heat-Sink

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure NOTE: The original thermal grease can be reused, if the original processor and heat sink are reinstalled together.

  • Page 46: Replacing The Processor Fan

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure Align the screw holes on the processor fan with the screw holes on the display-panel base.

  • Page 47: Removing The Processor

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Prerequisites Remove the stand assembly.

  • Page 48: Replacing The Processor

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. CAUTION: If either the processor or the heat sink is replaced, use the thermal grease provided in the kit to make sure that thermal conductivity is achieved.

  • Page 49: Post-Requisites

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 50 NOTE: Before disconnecting the cables from the system board, note the location of the connectors and routing of the cables so that you can reconnect them correctly after you replace the system board. Disconnect all the cables connected to the system board. processor power cable camera cable speaker cable...

  • Page 51: Replacing The System Board

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance.

  • Page 52: Procedure

    Entering the Service Tag in the BIOS Turn on the computer. Press <F2> when the DELL logo is displayed to enter the system setup program. Navigate to the main tab and enter the Service Tag in the Service Tag Input field.

  • Page 53: Procedure

    Remove the control-buttons board. Remove the converter board. Remove the power-supply diagnostic board. 10. Remove the bracket. 11. Remove the optical drive. 12. Remove the power-supply fan. 13. Remove the power-supply unit. 14. Remove the processor heat sink. 15. Remove the processor fan.

  • Page 54: Replacing The Camera

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure Connect the camera cable to the camera module. Align the screw hole on the ground cable and the camera module with the screw hole on the display bezel.

  • Page 55: Prerequisites

    Prerequisites Remove the stand assembly. Remove the back cover. Remove the memory module(s). Remove the system-board shield. Remove the hard drive. Remove the VESA-mount bracket. Remove the control-buttons board. Remove the converter board. Remove the power-supply diagnostic board. 10. Remove the bracket.

  • Page 56: Replacing The Antenna

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure Align the screw holes on the antenna modules with the screw holes on the display bezel.

  • Page 57: Removing The Display Panel

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Prerequisites Remove the stand assembly.
  • Page 58 ground cable screw ground cable right release latch release-latch brackets (2) left release latch release latch screws (4) Remove the screws that secure the display-panel base to the display bezel. Slide all the cables through the slot on the display-panel base. Lift the display-panel base off the display bezel.
  • Page 59 tape display bezel Press the release latch on either side of the display-cable connector and then pull the display cable to disconnect it from the display panel. 10. Peel off the display cable from the display panel. display-cable connector display cable release latches (2) 11.
  • Page 60 Mylar touch-control board cable touch-control board 13. Lift the latches and disconnect the flex cable from the display panel. connector latches flex cable 14. Remove the screws that secure the display assembly to the display bezel. 15. Gently lift the display assembly off the display bezel.

  • Page 61: Replacing The Display Panel

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance.

  • Page 62: Procedure

    Procedure Align the screw holes on the display-panel brackets with the screw holes on the display panel. Replace the screws that secure the display-panel brackets to the display panel. Align the screw holes on the display panel with the screw holes on the display bezel and place the display panel on the display bezel.
  • Page 63 20. Replace the memory module(s). 21. Replace the back cover. 22. Replace the stand assembly.

  • Page 64: Troubleshooting Your Computer

    Troubleshooting Your Computer You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the operation of the computer. Diagnostic Power LED Codes Power LED Light Status Possible Cause Troubleshooting Steps • Re-seat the power cable in The computer is either turned off the power connector on the or is not receiving power.

  • Page 65: Diagnostic Error Messages

    DISK C: FAILED INITIALIZATION The hard drive failed initialization. Run the hard drive tests in the Dell Diagnostics. DRIVE NOT READY The operation requires a hard drive in the bay before it can continue. Install a hard drive in the hard drive bay.
  • Page 66 Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics. HARD-DISK DRIVE FAILURE The hard drive does not respond to commands from the computer.
  • Page 67 For external keyboards or keypads, check the cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics. LICENSED CONTENT IS NOT ACCESSIBLE IN Dell MediaDirect cannot verify the Digital Rights...
  • Page 68 SHUTDOWN FAILURE A chip on the system board may be malfunctioning. Run the System Set tests in the contact Dell TIME-OF-DAY CLOCK LOST POWER System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery.

  • Page 69: System Error Messages

    CAUTION - Hard Drive SELF MONITORING S.M.A.R.T error, possible hard disk drive failure SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate...

  • Page 70: System Setup

    System Setup System Setup enables you to manage your computer hardware and specify BIOS‐level options. From the System Setup, you can: • Change the NVRAM settings after you add or remove hardware • View the system hardware configuration • Enable or disable integrated devices •...
  • Page 71 Option Description NOTE: The default option might differ based on the operating system of your computer. • Boot List Option - The list options are Legacy and UEFI. By default, the option UEFI is selected. NOTE: The default option might differ based on the operating system of your computer.
  • Page 72 Option Description • ATA - SATA is configured for ATA mode. • AHCI - SATA is configured for AHCI mode. • RAID ON - SATA is configured to support RAID mode. This option is selected by default. Drives Allows you to enable or disable the various on-board drives: •...
  • Page 73 Table 3. Security Option Description Admin Password This field lets you set, change, or delete the administrator (admin) password (sometimes called the setup password). The admin password enables several security features. The drive does not have a password set by default. •...
  • Page 74 Option Description Password Bypass Allows you to bypass the System Password and the internal HDD password prompts during a system restart. • Disabled - Always prompt for the system and internal HDD password when they are set. This option is enabled by default. •...
  • Page 75 Option Description Dell Encryption Allows you to permanently clear all user information from the Dell Encryption Accelerator which is used to encrypt your system. If the card has not been configured by Data Protection or Encryption , the option will be disabled.
  • Page 76 Option Description • Delete All Keys- Deletes all the keys NOTE: If you disable the Custom Mode, all the changes made will be erased and the keys will restore to default settings. Table 5. Performance Option Description Multi Core Support Specifies whether the process will have one or all cores enabled.
  • Page 77 Option Description (hour:minutes:seconds). The startup time can be changed by typing the values in the time and A.M./P.M. fields. • Disabled - The system will not automatically power up. This option is selected by default. • Every Day - The system will power up every day at the time you specified above .
  • Page 78 Option Description • Minimal • Thorough - This option is selected by default. • Auto MEBx Hotkey Specifies whether the MEBx Hotkey function should be enabled when the computer boots. This option is enabled by default. Table 8. Virtualization Support Option Description Virtualization...
  • Page 79 Table 11. Cloud Desktop Option Description Server Lookup Method This option specifies how the Cloud Desktop software will lookup the server address. The options are: • Static IP - Uses the static IP address • DNS - Obtains several IP addresses using the Domain Name System (DNS) protocol.

  • Page 80: Flashing The Bios

    To flash the BIOS: Turn on the computer. Go to dell.com/support. If you have your computer's Service Tag, type your computer's Service Tag and click Submit. If you do not have your computer's Service Tag, click Detect My Product to allow automatic detection of the Service Tag.

  • Page 81: Specifications

    Specifications NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your computer. For more information about the configuration of your computer, go to Help and Support in your Windows operating system and select the option to view information about your computer.
  • Page 82 System Information Chipset Intel H87 BIOS chip (NVRAM) 8M SPI Flash ROM Ports and Connectors External: Network One RJ-45 port • two USB 3.0 ports • five USB 2.0 ports Audio/Video • One headset port • One audio-out port • One HDMI-in port •...
  • Page 83 Physical Without stand 7.33 kg (1.61 lb) With stand 9.24 kg (2.07 lb) Environmental Temperature: Operating 5 °C to 35 °C (41 °F to 95 °F) Storage –40 °C to 65 °C (–40 °F to 149 °F) Relative humidity 20 % to 80 % (non-condensing) Altitude: Operating –15.20 m to 2000 m (–50 ft to 6560 ft)

  • Page 84: Contacting Dell

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: GO to dell.com/support.

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