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GENERAL MAINTENANCE
1.
Wipe down all areas in the sweat path with a damp cloth after each workout.
2.
If a squeak, thump, clicking or rough feeling develops the main cause is most likely one of two
reasons:
i.
The hardware was not sufficiently tightened during assembly. All bolts that were installed
during assembly need to be tightened as much as possible. It may be necessary to use a
larger wrench than the one provided if you cannot tighten the blolts sufficiently. l cannot
stress this point enough; 90% of calls to the service department for noise issues can be
traced to loose hardware or the rear rails being dirty.
ii.
Dirt build-up on the rear rails and polyurethane wheels are also a source of noise. Noise
from build-up on the rails can cause a thumping sound that you would swear is coming
from inside the main body of the machine because noise travels, and is amplified, in the
tubing of the frame. Clean the rails and wheels with a lint free cloth and rubbing alcohol.
Stubborn build-up can be removed with your thumbnail or a non-metallic scraper, like the
back edge of a plastic knife. After cleaning, apply a small amount of lubricant on the rails
with your fingers or a lint free cloth. You only need a thin coat of lubrication, wipe off any
excess.
3.
If squeaks or other noises persist, check that the unit is properly leveled. There are 4 leveling
pads on the bottom of the rear rails, use a 14mm wrench (or adjustable wrench) to adjust the
levelers.
MAINTENANCE MENU IN CONSOLE SOFTWARE
The console has built in maintenance/diagnostic software. The software will allow you
to change the console settings from English to Metric and turn off the beeping of the
speaker when a key is pressed for example. To enter the Maintenance menu (may be
called Engineering mode, depending on version) press and hold down the Start, Stop
and Enter keys. Keep holding the keys down for about 5 seconds and the message
center will display ALTXXXX Engineering mode. Press the Enter button to access the
menu below:
a. Key Test (will allow you to test all the keys to make sure they are functioning)
b. LCD Test (tests all the display functions)
c. Functions (Press Enter to access settings and Up arrow to scroll)
Sleep Mode (Turn on to have the console power down automatically after 20
i.
minutes of inactivity)
ii.
Pause Mode (Turn on allow 5 minutes of pause, turn off to have the console
pause indefinitely)
iii. ODO Reset (reset the odometer)
iv. Units (Sets the display to readout in English or Metric display measurements)
Beep (Turns off the speaker so no beeping sound is heard)
v.
vi. Motor Test (Press enter to run the resistance motor up and down in a
continuous loop. Display shows level setting and position sensor reading.
Press stop to end test.)
vii. Unit Type (Should show E-Glide, other setting is elliptical. Switches calorie
formula, HR control settings and watt tables for the different units)
viii. Incline On/Off (For E-Glide this is always off)
d. Security (Allows the keypad to be locked to prevent unauthorized use)
CUSTOMER SERVICE 1-888-707-1880
OR EMAIL CUSTOMERSERVICE@PINCOFFS.CA
23
Maurice Pincoffs Canada Inc. ©2012
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