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HP Z1 G2 User Manual

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HP Z1 G2 Workstation
User Guide

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Summary of Contents for HP Z1 G2

  • Page 1 HP Z1 G2 Workstation User Guide...
  • Page 2 Bluetooth is a trademark owned by its Company, L.P. change without notice. The only warranties for proprietor and used by Hewlett-Packard HP products and services are set forth in the Company under license. Intel is a trademark of Third Edition: August 2015 express warranty statements accompanying Intel Corporation in the U.S.
  • Page 3 About this guide This guide provides setup and basic troubleshooting information for the HP Z1 G2 Workstation. It includes these topics: Guide topics Locating HP resources on page 1 HP Z1 G2 Workstation features on page 6 Setting up and using the workstation on page 10...
  • Page 4 About this guide...

  • Page 5: Table Of Contents

    Support .................................. 2 Product documentation ............................3 Product diagnostics ............................... 4 Product updates ..............................5 2 HP Z1 G2 Workstation features ........................6 Components ................................6 Front and bottom components ......................6 Side components ..........................7 Rear components ..........................8 Product specifications ............................
  • Page 6 Controlling the brightness of the display panel and an external monitor ....22 Adding an external monitor ......................23 Customizing the display panel or an external monitor ..............24 Using the HP Z1 G2 Workstation as a monitor ................. 25 Adjusting the audio signal ........................... 26 Using the webcam ............................... 26 Installing optional components ..........................
  • Page 7 ........................42 Using HP PC Hardware Diagnostics ................42 How to access and run HP PC Hardware Diagnostics ........42 Downloading HP PC Hardware Diagnostics to a USB device ....... 43 Before you call for technical support ................43 Backing up, restoring, and recovering in Windows 10 ...........
  • Page 8 9 Diagnostics and minor troubleshooting ......................57 Calling support ..............................57 Locating ID labels ..............................58 Locating warranty information ........................... 59 HP troubleshooting resources and tools ......................59 Online support ........................... 59 HP Support Center ......................59 HP Chat Support ......................59 Customer Advisories, Customer and Security Bulletins, and Customer Notices ...

  • Page 9: Locating Hp Resources

    Locating HP resources This section provides information on the following resources for your HP workstation: ● Product information ● Support ● Product documentation ● Product diagnostics ● Product updates Product information Topic Location Technical specifications Go to http://www.hp.com/go/quickspecs. In the left pane, select your region and then select Workstations.

  • Page 10: Support

    You can find your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided in printed format, you can request a copy from http://www.hp.com/go/orderdocuments.

  • Page 11: Product Documentation

    To learn how to remove and replace workstation components, go to http://www.hp.com/ go/sml. Product notifications Subscriber's Choice is an HP program that allows you to sign up to receive driver and software alerts, proactive change notifications (PCNs), the HP newsletter, customer advisories, and more. Sign up at http://www.hp.com/go/subscriberschoice. Technical specifications The Product Bulletin contains QuickSpecs for HP Workstations.

  • Page 12: Product Diagnostics

    For additional information, see the workstation Maintenance and Service Guide at http://www.hp.com/support/workstation_manuals. Audible beep and light code See the workstation Maintenance and Service Guide at http://www.hp.com/support/ definitions workstation_manuals. POST error codes See the workstation Maintenance and Service Guide at http://www.hp.com/support/ workstation_manuals. Chapter 1 Locating HP resources...

  • Page 13: Product Updates

    Go to File > System Information. Note the BIOS version and date and compare it with the BIOS versions that appear on the HP website. In Windows 7, you can also find the BIOS version number by following these steps: Go to Start >...

  • Page 14: Hp Z1 G2 Workstation Features

    HP Z1 G2 Workstation features The HP Z1 G2 Workstation is offered in both a touch and a non-touch model. The touch model has a glossy glass front, and the non-touch model has a matte surface, surrounded by a plastic bezel.

  • Page 15: Side Components

    Side components USB 3.0 ports (2) Power button The bottom USB port is also a battery charging port. Hard drive activity light Headphone jack Slimline tray optical drive (or optional Microphone jack Thunderbolt module) Memory card reader Components...

  • Page 16: Rear Components

    Rear components Handle Power cord connector Subwoofer jack (orange) USB 2.0 ports (4) Audio line-out jack (green) Optical S/PDIF audio output Audio line-in jack (blue) RJ-45 network connector DisplayPort connector Security cable slot Chapter 2 HP Z1 G2 Workstation features...

  • Page 17: Product Specifications

    Product specifications Physical characteristics With stand (non-touch) 19.2 kg (42.3 lbs) With stand (touch) 21.0 kg (46.3 lbs) Weight Without stand (non-touch) 13.3 kg (29.3 lbs) Without stand (touch) 15.1 kg (33.3 lbs) Stand only 5.9 kg (13.0 lbs) Upright, including stand Height: 533.4 mm (21.0 in) Width: 660.4 mm (26.0 in) Depth: 419.1 mm (16.5 in)

  • Page 18: Setting Up And Using The Workstation

    Setting up and using the workstation ● Setting up the workstation ● Using touchscreen gestures ● Display options ● Adjusting the audio signal ● Using the webcam ● Installing optional components ● Security ● Product recycling Setting up the workstation Location and ventilation Proper ventilation for the system is important for workstation operation.

  • Page 19: Setup Procedure

    Setup procedure The HP Z1 G2 Workstation weighs 19.2 kg (42.3 lbs) for the non-touch model and 21.0 kg (46.3 lbs) for the touch model, and must be removed from the box by two people. WARNING! If a product is shipped in packaging marked with this icon , the product must always be lifted by two people to avoid personal injury due to product weight.
  • Page 20 Insert the USB wireless transceiver in the internal USB port, and close the chassis. NOTE: Keep in mind the following: ● An outline around the internal USB port identifies the maximum area allowed for an internal USB device. The USB wireless transceiver must fit within this area. ●...
  • Page 21 Raise the unit up to its highest horizontal position. Rotate the monitor to its full vertical upright position (some force is required). Connect the power cord and peripherals. IMPORTANT: DO NOT insert the USB wireless transceiver at this location. Refer to steps 3 and 4 for instructions.

  • Page 22: Connecting Bluetooth Devices

    Connect the workstation to a grounded AC power outlet (1) and turn on the unit (2). Connect the unit to the Internet through the wireless feature or with an RJ-45 network cable. To set up a WLAN and connect to the Internet, you need a broadband modem (either DSL or cable) (purchased separately), high-speed Internet service purchased from an Internet service provider, and a wireless router (purchased separately).

  • Page 23: Disabling Wlan

    Videos for your workstation at http://www.hp.com/go/sml Disabling WLAN NOTE: The HP Z1 G2 Workstation is WLAN-enabled by default. NOTE: Disabling the WLAN functionality through the system BIOS or by removing the wireless modules from the system will also disable the Bluetooth features.

  • Page 24: Using Touchscreen Gestures

    To re-enable, select Enable. To remove the wireless modules, see one of the following for information on removal and replacement of components: ● The Maintenance and Service Guide for your workstation at http://www.hp.com/support/ workstation_manuals ● Videos for your workstation at http://www.hp.com/go/sml Using touchscreen gestures A touchscreen workstation allows you to control items on the screen directly with your fingers.

  • Page 25: One-Finger Slide

    One-finger slide The one-finger slide is mostly used to pan or scroll through lists and pages, but you can use it for other interactions, too, such as moving an object. ● To scroll across the screen, lightly slide one finger across the screen in the direction you want to move. NOTE: On Windows 8, when many apps are revealed on the Start screen, you can slide your finger to move the screen left or right.

  • Page 26: Scrolling

    Scrolling Scrolling is useful for moving the pointer up, down, left, or right on a page or image. ● Place two fingers on the screen and then drag them in an up, down, left, or right motion. Pinching/stretching Pinching and stretching allows you to zoom out or in on images or text. ●...

  • Page 27: Rotating (Select Models Only)

    Rotating (select models only) Rotating allows you to turn items such as photos. ● Anchor the forefinger of your left hand on the object you want to rotate. Using your right hand, slide your forefinger around in a sweeping motion from 12 o’clock to 3 o’clock. To reverse the rotation, move your forefinger from 3 o’clock to 12 o’clock.

  • Page 28: Left-Edge Swipe

    Left-edge swipe The left-edge swipe reveals your open apps so that you can switch to them quickly. ● Gently swipe your finger inward from the left edge of the display to switch between apps. Without lifting your finger, swipe back toward the left edge to reveal all open apps. Bottom-edge swipe The bottom-edge swipe allows you to open a list of apps available on your workstation.

  • Page 29: Flicking (Windows 7 Models Only)

    Flicking (Windows 7 models only) Touch the screen in a light, quick flicking motion up, down, left, or right to navigate through screens or quickly scroll through documents. NOTE: For the flick movement to work, a scrollbar must be present in the active window. Dragging Press your finger on an item on the screen, and then move your finger to drag the item to a new location.

  • Page 30: Display Options

    Display options Adjusting display brightness The HP Z1 G2 Workstation uses two methods to control the display brightness. ● The backlight brightness settings control the overall brightness of the internal display panel only. ● The pixel color brightness settings control the individual pixel color intensity for the internal display panel and an external monitor.

  • Page 31: Adding An External Monitor

    Right-click a blank area on the display desktop to open the system display-control window. Select the NVIDIA control panel. Select the HP Z1 G2 display panel icon. A green box outlines the icon. On the left side of the NVIDIA Control Panel, select Adjust desktop color settings, and select the internal display panel to adjust the settings.

  • Page 32: Customizing The Display Panel Or An External Monitor

    Monitor Interface Required connection DisplayPort DisplayPort cable DisplayPort to VGA adapter with VGA cable DisplayPort to DVI adapter with DVI-D cable Dual-Link DVI DisplayPort to DLDVI adapter with Dual-Link cable HDMI DisplayPort to HDMI adapter with HDMI cable Connect the DisplayPort end of the cable/adapter to the DisplayPort connector on the back of the workstation.

  • Page 33: Using The Hp Z1 G2 Workstation As A Monitor

    Using the HP Z1 G2 Workstation as a monitor The DisplayPort connector on the HP Z1 G2 Workstation is bi-directional and lets you use the workstation as a display for another computer, such as a laptop. The other computer (referred to as the external graphics source) must have a graphics DisplayPort output connector.

  • Page 34: Adjusting The Audio Signal

    Adjusting the audio signal ● There is no hardware volume control on the HP Z1 G2 Workstation. (However, some keyboards do have volume buttons, usually in the upper-right corner.) ● Volume can be adjusted with the operating system (OS) master control or the software (SW) audio player control.

  • Page 35: Setting Up, Backing Up, Restoring, And Recovering Windows 7

    Backing up, restoring, and recovering Windows 7 CAUTION: Do not add optional hardware or third-party devices to the HP workstation until the operating system is successfully installed. Adding hardware might cause errors and prevent the operating system from installing correctly.

  • Page 36: Transferring Files And Settings

    See Backing up your information on page NOTE: HP recommends that you print the recovery procedures and save them for later use, in case of system instability. Backing up your information NOTE: Windows includes the User Account Control feature to improve the security of your workstation.

  • Page 37: System Restore

    You can back up your information to an optional external hard drive, a network drive, or discs. Note the following when backing up your information: ● Store personal files in the Documents library, and back it up regularly. ● Back up templates that are stored in their associated directories. ●...

  • Page 38: System Recovery

    CAUTION: System Recovery deletes all data and programs that you have created or installed. A Windows system from the HP factory ships with a recovery partition. You can use the recovery partition to recover the factory operating system. Turn off the workstation. If necessary, press and hold the power button until the workstation turns off.
  • Page 39 To order a Windows 7 operating system DVD and Driver DVD, go to the HP website. For U.S. support, go to http://www.hp.com/cgi-bin/hpsupport/index.pl. For worldwide support, go to http://www8.hp.com/us/en/ contact-hp/ww-contact-us.html. You can also order the DVDs by calling support. To initiate recovery using a Windows 7 operating system DVD: NOTE: This recovery process takes several minutes.

  • Page 40: Setting Up, Backing Up, Restoring, And Recovering Windows 8

    Internet, Microsoft activates your operating system. This process takes about 15 to 30 minutes. Carefully read and follow the instructions on the screen. We recommend that you register your workstation with HP, so you can receive important software updates, request support, and sign up for special offers.

  • Page 41: Downloading Windows 8 Updates

    For more details about the tools provided, see Help and Support. From the Start screen, type help, and then select Help and Support. HP recommends that you print the recovery procedures and save them for later use, in case of system instability.
  • Page 42 ● Store personal files in the Documents library, and back it up regularly. ● Back up templates that are stored in their associated programs. ● Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings.

  • Page 43: Creating Recovery Media And Backups

    Recovery Media creation is finished. On most systems, this partition is 10 GB in size. HP recommends that you not delete this recovery partition. If the partition is deleted, you will be unable to restore the Windows 8 factory recovery partition to the hard drive using the recovery USB drive.

  • Page 44: Using Windows 8 Refresh

    Windows. The Reset recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled. Any personal files must be restored from backups you made.

  • Page 45: Using Windows 8 Reset

    If possible, back up all personal files. If possible, check for the presence of the HP Recovery partition: from the Start screen, type This PC, and then select This PC. NOTE: If the HP Recovery partition is not listed, or you cannot check for its presence, you must recover using the recovery media that you created.

  • Page 46: Recovery Using The Windows 8 Recovery Usb Flash Drive

    The recovery tool reinstalls the operating system and the HP programs and drivers that were installed at the factory. You must reinstall all other software.

  • Page 47: Recovery Using Windows 8 Restore Media

    This recovery process requires Windows 8 restore discs, which can be ordered from the support website. The Windows 8 restore media consists of a Windows 8 operating system disc and a Windows 8 driver disc. For U.S. support, go to http://www.hp.com/support. For worldwide support, go to http://www8.hp.com/us/ en/contact-hp/ww-contact-us.html.

  • Page 48: Setting Up, Backing Up, Restoring, And Recovering Windows 10

    5 to 10 minutes. Carefully read and follow the instructions on the screen to complete the initial Windows setup. We recommend that you register your workstation with HP during operating system set up so you can receive important software updates, facilitate support questions, and sign up for special offers.

  • Page 49: Finding More Information

    U.S., Canadian, and various international regulations. If you encounter issues There are several means to diagnose and resolve potential issues. HP provides several proprietary diagnostics tools but recommends a sequential troubleshooting approach that addresses the most basic root cause to the more complex.

  • Page 50: Blink Or Beep Codes: Interpreting Post Diagnostic Front Panel Leds And Audible Codes

    Guide (English only) for interpretation and recommended action. Using HP PC Hardware Diagnostics The HP PC Hardware Diagnostic tools simplify the process of diagnosing hardware issues and expedite the support process when issues are found. The tools save time by pinpointing the component that needs to be replaced.

  • Page 51: Downloading Hp Pc Hardware Diagnostics To A Usb Device

    Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only. There are two options to download HP PC Hardware Diagnostics to a USB device: Option 1: HP PC Diagnostics homepage— Provides access to the latest UEFI version Go to http://hp.com/go/techcenter/pcdiags.

  • Page 52: Backing Up, Restoring, And Recovering In Windows 10

    (if internet access is also available). ◦ If you have HP Support Assistant, you may access it from the Start screen by clicking the HP Support Assistant app, clicking My computer, and then clicking Diagnostics.

  • Page 53: Creating Recovery Media And Backups

    Use HP Recovery Manager to create HP Recovery media after you successfully set up the workstation. This step creates a backup of the HP Recovery partition on the workstation. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced.

  • Page 54: Using Windows Tools

    ● On select products, if you want to recover the workstation’s original factory partition and content, or if you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media. For more information, see Recovering using HP Recovery Manager on page ●...
  • Page 55 HP Recovery Manager software allows you to recover the workstation to its original factory state by using the HP Recovery media that you either created or that you obtained from HP, or by using the HP Recovery partition (select products only). If you have not already created recovery media, see...
  • Page 56 Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.

  • Page 57: Setting Up And Restoring Linux

    HP certifies and supports Red Hat ® Enterprise Linux (RHEL) on HP workstations. ● HP certifies and supports SUSE Linux Enterprise Desktop (SLED) on HP workstations. ● HP certifies and supports Canonical Ubuntu on HP Workstations. ● HP offers a SLED 11 preload on some Z series Workstations.

  • Page 58: Hp Installer Kit For Linux (Hpikl)

    HP Installer Kit for Linux (HPIKL) The HP Installer Kit for Linux helps users install certified versions of RHEL, SLED, or Ubuntu on HP workstations. It is available as an operating system option on all HP workstations. ● The kit contains tested drivers that augment and/or replace those found in RHEL, SLED, or Ubuntu, to enable proper use and behavior on HP workstations.

  • Page 59: Hpikl Driver Disc

    The driver disc is used during this phase. All content added by HP is in the /HP directory on the disc. You can use it to build your own image or to browse the HP content.

  • Page 60: Setting Up Suse Linux Enterprise Desktop (Sled)

    Setting up SUSE Linux Enterprise Desktop (SLED) HP offers a 64-bit SLED 11 preload on some Z series Workstations and supports 64-bit SLED 11 on other workstations. Various versions of SLED are certified and supported by SUSE on HP workstations. For more information, go to the SUSE certification bulletin search page at https://www.suse.com/yessearch/Search.jsp.

  • Page 61: Setting Up Ubuntu

    The HP Installer Kit for Linux driver disk for Ubuntu relies on the same mechanisms in order to satisfy dependencies during installation. So the same internet access is needed, as well as capability to elevate from the current user session to administrator privileges.

  • Page 62: Create A Restore Disk Or Drive Key

    Third-party proprietary graphics drivers supported by HP and the graphics vendors are available with the HP Installer Kit for Linux, with the SLED 11 and Ubuntu preloads on Z series Workstations, and from HP Workstation Support at http://www.hp.com/go/workstationsupport.

  • Page 63: Updating The Workstation

    Updating the BIOS ● Upgrading device drivers HP is constantly working on improving your total workstation experience. To ensure that the workstation leverages the latest enhancements, HP recommends that you install the latest BIOS, driver, and software updates on a regular basis.

  • Page 64: Upgrading Bios

    HP workstation. If you did not purchase your device from HP, HP recommends that you go to the HP website first to see if your device and its drivers have been tested for HP workstation compatibility. If no driver is available, go to the device manufacturer's website to download the latest drivers.

  • Page 65: Diagnostics And Minor Troubleshooting

    The serial number and product number labels can be found on a pull-out card at the side of the display. For a listing of all worldwide support phone numbers, go to http://www.hp.com/support, select your region, and then, in the upper-right corner, select Connect with HP.

  • Page 66: Locating Id Labels

    Locating ID labels To assist in troubleshooting, product, serial, and authentication numbers are available on each workstation. ● All workstations have a serial number (unique for each workstation) and product number. Have these numbers available when you contact support. ● The Certificate of Authentication (COA) is used only for systems with Windows 7 preinstalled.

  • Page 67: Locating Warranty Information

    HP Chat Support enables you to electronically submit a support ticket to HP over the web. When you submit a support ticket, HP Chat Support collects information about the workstation and passes it to an online support specialist.

  • Page 68: Customer Advisories, Customer And Security Bulletins, And Customer Notices

    Customer Advisories, Customer and Security Bulletins, and Customer Notices To find advisories, bulletins, and notices: Go to http://www.hp.com/go/workstationsupport. Search for your product. In the Top issues & solutions tab, under Other solution options, select Advisories, bulletins & notices. Select an item for viewing.

  • Page 69: Helpful Hints

    Verify that the workstation is on and the power light is on. ● If you have installed an operating system other than the factory-installed operating system, confirm that it is supported on your system by going to http://www.hp.com/go/quickspecs. ● Verify that the internal display panel is lit.

  • Page 70: Customer Self Repair

    NOTE: Some components are not eligible for Customer Self Repair and must be returned to HP for service. Call support for further instructions before attempting to remove or repair these components. More troubleshooting options The following additional information about troubleshooting techniques and tools is provided in the Maintenance and Service Guide at http://www.hp.com/support/workstation_manuals:...

  • Page 71: 10 Routine Care

    10 Routine Care The cleaning methods listed below are applicable to both the touch and the non-touch models of the HP Z1 G2 Workstation. General cleaning safety precautions ● Never use solvents or flammable solutions to clean the workstation. ●...

  • Page 72: Cleaning The Chassis

    Cleaning the chassis ● Follow the safety precautions in the Maintenance and Service Guide for your workstation before cleaning the workstation. ● To remove light stains or dirt, use plain water with a clean, lint-free cloth or swab. ● For stronger stains, use a soft microfiber cloth or chamois moistened with mild dish washing liquid diluted with water.

  • Page 73: Cleaning The Mouse

    Cleaning the mouse Follow the safety precautions in the Maintenance and Service Guide for your workstation before cleaning the mouse. If the mouse has an on/off switch, turn it off. Wipe the body of the mouse with a soft microfiber cloth or chamois moistened with alcohol-free glass cleaning fluid or water with mild soap solution.

  • Page 74: 11 Accessibility

    Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies. Use the Search feature on your device to locate more information about assistive features.

  • Page 75: Index

    BIOS 55 Customer Self Repair 62 SLED upgrading the BIOS 56 restoring 52 urls setup 52 Contact information for HP US device drivers support 1, 2, 57 updating 56 accessibility 66 HP Chat Support 59 drivers advisories 60...

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