Status lights
Use the status lights on the front of the gateway to determine its current state.
Status light
Description
Power
• Solid green. The gateway is on.
• Red. The gateway may have a fault with its power supply.
Battery
• Solid green. The backup battery is installed but the gateway is not currently using
battery power.
• Flashing green. The battery is charging.
• Solid red. The battery is faulty.
• Flashing red. The battery should be replaced.
• Solid amber. The gateway is using battery power.
• Flashing amber. The battery is low.
• Off. No battery is installed or the battery has no charge.
• Alternating colors. The battery is conducting a self-test.
Ethernet
• Solid green. A computer or other device is connected to an Ethernet port.
• Flickering green. There is activity from devices connected to an Ethernet port.
The flickering of the light is synchronized to data traffic.
Wireless
• Solid green. A wireless computer or other device is connected to the gateway.
• Flickering green. There is inbound or outbound activity. The flickering of the light
is synchronized to data traffic.
Home PNA
• Solid green. A set-top box or other device is connected to the coaxial port.
• Flickering green. There is activity from devices connected to the coaxial port. The
flickering of the light is synchronized to data traffic.
Voice 1
• Solid green. A phone is connected.
Voice 2
• Flashing green. The associated phone is active.
USB
• Solid green. A device is connected to the USB port.
• Flashing green. The USB device is active.
Broadband 1
• Solid green. The gateway is connected to the provider network.
Broadband 2
• Flashing green. The gateway is trying to connect to the service provider network.
The light might flash for a few moments while the gateway connects.
• Flashing green and red. The gateway has been trying to connect to the service
provider network for more than three minutes. See "Connection issues" on
page 24.
• Flashing red. The gateway cannot connect to service provider network or no DSL
signal is detected. See "Connection issues" on page 24.
• Off. The gateway is turned off or the associated line is not connected or not in
use.
Service
• Solid green. The gateway is connected to the service provider network and has
obtained a WAN IP address.
• Fast flashing green. The gateway is trying to obtain an IP address.
• Red. The service provider network is not responding, the gateway has been
configured incorrectly, or there was an authentication failure.
WPS
• Solid green. WPS (Wi-Fi Protected Setup) is configuring the gateway.
Chapter 1
Introduction
5