TroubleshootingyNetworkyProblems
1y
PressytheySETTINGSybuttonytoyaccessytheymainymenu.y
2y
SelectytheyNETWORKy→yNetwork Status menu.
NETWORK
NetworkyConnection
NetworkyStatus
Followytheyinstructionsybelowythatycorrelateytoyyourynetworkystatus.
Check the TV or the router.
When an
NetworkyStatus
y
CheckytheycableyconnectionybetweenytheyTVyandytheywiredyrouter.
1
TV
2yResetytheypoweryforybothytheyTVyandytheyrouter/cableymodem.
3yIfyyouyuseyayfixedyIPyaddressyandychooseytoysetytheyIPyaddressyautomatically,yany
Gateway
appearybetweenyTVyandyGateway.
DNS
4yIfyyouyareynotyusingyayrouter,yconsultyyouryInternetyserviceyprovideryforyservice.
Internet
Check the router or consult your Internet service provider.
When an
NetworkyStatus
1yCheckytheyrouter/cableymodem.
TV
-yUnplugytheyrouter/cableymodem,ythenyplugyitybackyinyaftery5yseconds.
-yPressytheyResetybuttonyonytheyrouter/cableymodem.
Gateway
2yIfyyouyareynotyusingyayrouter,yconsultyyouryInternetyserviceyprovider.
DNS
Internet
When an
NetworkyStatus
1yUnplugytheyrouter/cableymodem,ythenyplugyitybackyinyaftery5yseconds.
TV
2yPressytheyResetybuttonyonytheyrouter/cableymodem.
3yCheckythatytheyMACyaddressyofytheyTV/routeryisyregisteredywithyyouryInternetyservicey
Gateway
provider.y(TheyMACyaddressydisplayedyonytheyrightypaneyofytheynetworkystatusywindowy
shouldybeyregisteredywithyyouryInternetyserviceyprovider.)
DNS
4yCheckytheyrouterymanufacturer'sywebsiteytoymakeysureyyouryrouteryhasytheylatestyfirmwarey
versionyinstalled.
Internet
Move
OK
appears between TV and Gateway.
appears between Gateway and DNS.
appears between DNS and Internet.
3
ywilly