NComputing L300 User Manual

Ethernet virtual desktop with vspace server
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Summary of Contents for NComputing L300

  • Page 1     L300   Ethernet   V irtual   D esktop   with   v Space   S erver™       User   M anual  ...
  • Page 2: Important   N Otices

    NComputing   s hall   n ot   b e   l iable   f or   a ny   d irect,   i ndirect,   s pecial,   i ncidental   o r   c onsequential   d amages  ...
  • Page 3 NComputing   L 300   U ser   M anual     Microsoft®   W indows®   L icenses.   Y ou   a re   l icensed   b y   N Computing   t o   u se   t he   v Space   S erver   s oftware  ...
  • Page 4: Table Of Contents

    FAQ   ................................   4 0   NComputing   v Space   S erver   6   M anagement   C onsole   G uide  ..............   4 2   1.1   I nstalling   v Space   ..........................   4 2  ...
  • Page 5 NComputing   L 300   U ser   M anual     2.6   S ystem   S ettings   –   P erformance   P rofiles   A DVANCED   ...............   4 8   3.0   P rofiles   ..............................   5 0  ...
  • Page 6: Safety   I Nformation

    NComputing   L 300   U ser   M anual     Safety   I nformation   Refer   t o   t he   f ollowing   t o   p revent   a ny   p hysical   i njury   o r   l oss   o f   a ssets   c aused   b y   d amage   t o   t he   p roduct.  ...
  • Page 7 NComputing   L 300   U ser   M anual     전 자 파 적 합 등 록 (EMC Registration) ) : Network   v irtual   d esktop   ( L300)     •     :   N CC-­‐L300   ( B)  ...
  • Page 8: Gpl   D Eclarations

    NComputing   v Space   S erver   s oftware   i nstallation   p ackages   t hat   a re   e xpressly   f or   t he   L 300.   T he   f ree  ...
  • Page 9: Product   O Verview

      ( refer   t o   t he   N Computing   o nline   K nowledge   B ase   a t   ww.ncomputing.com/support   a nd   s earch   o n   “ OS  ...
  • Page 10: Host   S Etup

    NComputing   L 300   U ser   M anual     Host   S etup   System   R equirements   Starting   w ith   v Space   6 .5,   t he   m aximum   n umber   o f   L -­‐Series   u sers   i s   i ncreased   t o   1 00.   H owever   t he  ...
  • Page 11: Vspace   S Erver   S Oftware   I Nstallation

    NComputing   L 300   U ser   M anual     vSpace   S erver   s oftware   i nstallation   Per   t he   i nstructions   b elow,   a lways   c heck   t he   N Computing   w ebsite   f or   t he   l atest   v Space   S erver   s oftware.  ...
  • Page 12 When dealing with certain firewall applications, you may need to make sure that the Note: NComputing .exe files have proper access permission to the network. These .exe files include: KMSERVC.EXE, BOOTSRV.EXE, KMMSG.EXE, KMUPDATE.EXE, KMREGWIZ.EXE Within the Exceptions tab of the Windows Firewall the ports that should be opened are:...
  • Page 13: User   A Ccount   C Reation

      n ormally.   I f   t he   i nstaller   t akes   l onger   t han   1 5   m inutes   t o   c omplete,   p lease   c ontact   NComputing   t echnical   s upport   f or   a ssistance.  ...
  • Page 14: Product   R Egistration

    NComputing   L 300   U ser   M anual     Product   R egistration     Important!   DEVICE   A ND   V SPACE   S ERVER   S OFTWARE   R EGISTRATION   A RE   R EQUIRED   T O   R ECEIVE   V SPACE  ...
  • Page 15: Online   R Egistration

    NComputing   L 300   U ser   M anual       Online   R egistration   In   t he   c ase   o f   O nline   R egistration,   f ollow   t he   i nstructions   b elow.   O therwise   s kip   t o   t he   s ection   t itled  ...
  • Page 16 NComputing   L 300   U ser   M anual     On   t he   R egistration   T ype   s creen,   s elect   “ Register   o nline,   u sing   y our   I nternet   c onnection”   a nd  ...
  • Page 17 NComputing   L 300   U ser   M anual               Page   1 7   o f   7 2   376762_v2  ...
  • Page 18: Offline   R Egistration

    NComputing   L 300   U ser   M anual     Offline   R egistration   In   t he   c ase   o f   O ffline   R egistration,   f ollow   t he   i nstructions   b elow.   I f   y ou   h ave   c ompleted   t he   o nline  ...
  • Page 19   t he   i nformation.   Next,   e mail   t he   c reated   “ txt”   f ile   t o   egistration@ncomputing.com.   A lternately,   y ou   c an   c opy   •...
  • Page 20: Registration   R Eminder

    NComputing   L 300   U ser   M anual     Click   “ Select”   o r   “ Select   t he   a ctivation   f ile”   t o   n avigate   t o   t he   f ile,   a nd   c lick   “ Open”   o nce   y ou  ...
  • Page 21: Updating   T He   V Space   S Erver   S Oftware

    To   u ninstall   t he   v Space   S erver   s oftware,   s elect   “ Uninstall   v Space   S erver”   u nder   t he   “ NComputing   v Space  ...
  • Page 22: Windows   C Onfiguration   N Otes

    NComputing   L 300   U ser   M anual     Windows   C onfiguration   N otes   The   f ollowing   a re   s ome   i nitial   W indows   c onfiguration   n otes   t o   b e   a ware   o f.  ...
  • Page 23 NComputing   L 300   U ser   M anual     Windows   S erver   C ALs   f or   e ach   u ser   o r   d evice   a re   n eeded.   S econd,   y ou   w ill   a lso   n eed   t o   i nstall   R emote  ...
  • Page 24: L300   D Evice   S Etup

        The L300 must be connected to the host PC via an Ethernet switch, router, or other network connection. The L300 has USB ports dedicated for mice and keyboards, as indicated by the mouse and keyboard symbols below the horizontally oriented USB ports. The vertically oriented USB ports to the left of the audio connections are for other USB devices.
  • Page 25 L300   f ront   p anel   s hould   b e   o n   a nd   y ou   s hould   s ee   t hat   t he   E thernet   a ctivity  ...
  • Page 26: L300   F Irmware   U Pdate

    NComputing   L 300   U ser   M anual     Note:   T he   L 300   p roduct   a lso   c omes   w ith   a   K ensington™   s ecurity   l ock   i nterface,   f or   a dditional   t heft  ...
  • Page 27: Using   Y Our   L 300   A Ccess   D Evice

    NComputing   L 300   U ser   M anual     Using   Y our   L 300   A ccess   D evice     The   “ Server   S election”   S creen   The   “ Server   S election”   s creen   i s   t he   f irst   t o   a ppear   w hen   t he   L 300   d evice   s tarts.   F rom   h ere,   y ou   c an  ...
  • Page 28: Device   I Nformation

    NComputing   L 300   U ser   M anual     Device   I nformation   The following information can be viewed from the Device Information screen: Device name Device ID Firmware version Serial number Interface IP address...
  • Page 29: Device   S Etup   -­-   T He   " Connection   S Ettings"   T

    L300   d evice   i s   r eset.   ( To   a llow   f or   u nusual   r equirements   o r   s erver   w eighting   a lgorithms,   a n  ...
  • Page 30: Device   S Etup   -­-   T He   " Manage   G Roups"   T

    NComputing   L 300   U ser   M anual     Device   S etup   -­‐   T he   “ Manage   G roups”   T ab   The   M anage   G roups   t ab   g ives   a dministrators   m ore   c ontrol   o ver   t heir   d evice’s   c onnection   o ptions.   F rom  ...
  • Page 31: Device   S Etup   -­-   T He   " Login   S Ettings"   T

    NComputing   L 300   U ser   M anual     Device   S etup   -­‐   T he   “ Login   S ettings”   T ab   The   L ogin   S ettings   t ab   c ontains   v arious   d evice   s ettings   r elated   t o   p erformance   w ithin   W indows,  ...
  • Page 32: Device   S Etup   -­-   T He   " Network"   T

    NComputing   L 300   U ser   M anual     Device   S etup   -­‐   T he   “ Network”   T ab   The   N etwork   t ab   c ontains   t he   d evice’s   n etwork   c ommunication   s ettings,   a s   w ell   a s   a   P ing   T est   t ool.   T he  ...
  • Page 33: Device   S Etup   -­-   T He   " Password"   T

    NComputing   L 300   U ser   M anual     Device   S etup   -­‐   T he   “ Password”   T ab   The   P assword   t ab   a llows   t he   u ser   t o   e nable   o r   d isable   t he   d evice’s   f irmware   p assword.   I f   s et,   t he   d evice  ...
  • Page 34: Device   S Etup   -­-   T He   " Update"   T

    To   p ush   a   n ew   f irmware   v ersion   u se   t he   N C   C onsole   a pplication.   L aunch   t he   N C   C onsole   a pplication   directly   f rom   t he   S tart   m enu   ( Start/All   P rograms/NComputing   v Space   S erver/NC-­‐Console).   O nce   i n   t he  ...
  • Page 35: Returning   T O   T He   " Server   S Election"   S Creen

    NComputing   L 300   U ser   M anual     Returning   t o   t he   “ Server   S election”   S creen   Once   a   c lient   h as   c onnected   t o   a   h ost,   y ou   c an   r eturn   t o   t he   S erver   S election   s creen   b y   s imply   l ogging  ...
  • Page 36: Troubleshooting   &   E Rror   M Essages

    NComputing   L 300   U ser   M anual     Troubleshooting   &   e rror   m essages   For   t he   l atest   i nformation   a nd   t roubleshooting   h elp,   p lease   v isit  ...
  • Page 37 NComputing   L 300   U ser   M anual     This   o ccurs   w hen   t he   a ccess   d evice   i s   s et   t o   f ind   t he   h ost   P C   w here   t he   v Space   S erver   s oftware   i s  ...
  • Page 38: Glossary

    CPU, VGA, and PC chipsets; it only uses a programmable SoC to connect to a Host PC. An access device using NComputing User eXtension Protocol (UXP) can be connected to Host PCs by using the LAN cable. Also, it can be connected to remote PCs through the Internet using TCP/IP.
  • Page 39 NComputing   L 300   U ser   M anual     IP Address: the Internet Protocol (IP) is basically the set of rules for one network • communicating with any other (or occasionally, for broadcast messages, all other networks).
  • Page 40: Faq

    NComputing   L 300   U ser   M anual     FAQ   For   t he   l atest   i nformation   a nd   F AQs,   p lease   v isit   t he   N Computing   o nline  ...
  • Page 41 This means that to achieve the same quality of video as the L300, a thin client must be 2-3X more expensive and require painful management of the local software stack to constantly ensure that codecs are loaded.
  • Page 42: I Nstalling   V Space

    Begin   b y   g oing   t o   ww.ncomputing.com/softwaredownload   a nd   d ownloading   t he   l atest   v ersion   o f   vSpace.   O nce   t he   d ownload   i s   c omplete,   l aunch   t he   v Space   i nstaller   a nd   p roceed   t hrough   t he   g uided  ...
  • Page 43: N Computing   V Space

    Launch   t he   v Space   M anagement   C onsole   b y   n avigating   f rom   t he   W indows   S tart   b utton   t o   “ NComputing  ...
  • Page 44: L Icense   I Nformation

    NComputing   L 300   U ser   M anual     2.2   L icense   I nformation   Left-­‐click   o n   t he   “ License   I nformation”   s ection   o f   t he   l eft   n avigation   t ree   t o   d isplay   l icensing   i nformation  ...
  • Page 45: S Ystem   S Ettings   -­-   C Ommon

    NComputing   L 300   U ser   M anual     2.3   S ystem   S ettings   -­‐   C ommon   Left-­‐click   o n   t he   “ System   S ettings”   s ection   o f   t he   l eft   n avigation   t ree   t o   d isplay   s ettings   t hat   a ffect   t he  ...
  • Page 46: S Ystem   S Ettings   -   L -­-Series/M-­-Series

    NComputing   L 300   U ser   M anual     Start   N C   C onsole   This   s etting   d etermines   w hether   t he   N C   C onsole   c an   b e   o pened   f rom   t he   N C   T ray  ...
  • Page 47: S Ystem   S Ettings   -   P Erformance   P Rofiles

    NComputing   L 300   U ser   M anual     Video   Q uality   Increases   o r   d ecreases   t he   s treaming   c ompression   r atio   u sed   b y   v Space.   H igher  ...
  • Page 48: S Ystem   S Ettings   -   P Erformance   P Rofiles   A Dvanced

    NComputing   L 300   U ser   M anual     Assign   Allows   t he   a dministrator   t o   c hoose   f rom   a   s election   o f   c ustom   p erformance  ...
  • Page 49: Ession  

    NComputing   L 300   U ser   M anual     Menu   a nimations   animations.   D isabling   t his   o ption   c an   i mprove   d esktop   p erformance.  ...
  • Page 50: P Rofiles

    NComputing   L 300   U ser   M anual     3.0   P rofiles   Left-­‐click   o n   t he   “ Profiles”   s ection   o f   t he   l eft   n avigation   t ree   t o   d isplay   i nformation   o n   d evice   p rofiles  ...
  • Page 51: S Essions

    NComputing   L 300   U ser   M anual     4.0   S essions     4.1   S ession   O verview   When   o ne   o r   m ore   d evices   c onnects   t o   y our   v Space   h ost,   t he   “ Sessions”   s ection   o f   t he   l eft   n avigation  ...
  • Page 52: S Ession   I Nformation

    NComputing   L 300   U ser   M anual     4.2   S ession   I nformation   In   a ddition   t o   t he   s ession   s ummary,   y ou   c an   e xpand   t he   “ Sessions”   s ection   o f   t he   l eft   n avigation   t ree   t o  ...
  • Page 53: S Ession   C Ontrols

    NComputing   L 300   U ser   M anual     4.3   S ession   C ontrols   A   n umber   o f   c ontrols   t hat   p rovide   e asy   a ccess   t o   s ome   c ommon   o perations   a ppear   a t   t he   t op   o f   t he  ...
  • Page 54: D Evice   M Anagement

    NComputing   L 300   U ser   M anual     5.0   D evice   M anagement   5.1   L -­‐series   /   M -­‐series   The   L -­‐series   a nd   M -­‐series   s ections   o f   t he   c onsole   p rovide   a ll   o f   t he   t ools   a nd   o ptions   n eeded   t o  ...
  • Page 55: D Evice   G Roups

    NComputing   L 300   U ser   M anual       5.2   D evice   G roups   When   d ealing   w ith   l arge   n umbers   o f   d evices   s pread   t hroughout   s everal   l ogical   o r   p hysical   g roups   ( for  ...
  • Page 56: I Nformation   T Ab

    The   M odel   I D   o f   t he   s elected   d evice   ( L300’s   h ave   a   D evice   I D   o f   3 00)  ...
  • Page 57: C Onnections   T

    NComputing   L 300   U ser   M anual     5.4   C onnections   T ab   The   “ Connections”   t ab   p rovides   s everal   h ost   c onfiguration   o ptions   t hat   d etermine   h ow   t he   d evice   f inds  ...
  • Page 58: S Erver   G Roups   T

    NComputing   L 300   U ser   M anual     5.5   S erver   G roups   T ab   The   “ Server   G roups”   t ab   a llows   a dministrators   t o   c ombine   s everal   s ervers   i nto   a   g roup,   a nd   t hen  ...
  • Page 59 NComputing   L 300   U ser   M anual     5.6   L ogin   T ab   The   “ Login”   t ab   p rovides   s everal   c onfiguration   c hoices   t hat   d etermine   h ow   t he   d evice   w ill   b ehave   o nce  ...
  • Page 60: L Ogin   T

    NComputing   L 300   U ser   M anual     Sets   t he   s creen   r esolution   a nd   c olor   d epth   t o   b e   u sed   b y   t he   d evice   o nce   i t  ...
  • Page 61: N Etwork   T Ab

    NComputing   L 300   U ser   M anual         5.7   N etwork   T ab   The   “ Network”   t ab   p rovides   s tandard   n etwork   c onfiguration   o ptions,   i ncluding   a   c hoice   b etween   s tatic  ...
  • Page 62: P Assword   T Ab

    NComputing   L 300   U ser   M anual     5.8   P assword   T ab   The   “ Password”   t ab   p rovides   t he   o ption   o f   s etting   a   p assword   t hat   w ill   r estrict   f uture   a ccess   t o   d evice  ...
  • Page 63: U Pdate   T

    NComputing   L 300   U ser   M anual     5.9   U pdate   T ab   The   “ Update”   t ab   i s   u sed   t o   c heck   f or   a nd   i nstall   ( if   a vailable)   f irmware   u pdates   f or   t he   d evice.   T his   t ab  ...
  • Page 64: S Earch   S Ettings   A Nd   C Olumns

    NComputing   L 300   U ser   M anual     5.10   S earch   S ettings   a nd   C olumns   The   “ Search   S ettings   a nd   C olumns”   f eatures   i n   t he   u pper-­‐right   s ide   o f   t he   “ L   a nd   M -­‐series”   s ections  ...
  • Page 65: C Onfiguration   P Rofiles

    NComputing   L 300   U ser   M anual     5.11   C onfiguration   P rofiles   As   o f   v Space   v ersion   L -­‐6.5.1.,   t he   N Computing   v Space   C onsole   i ncludes   t he   a bility   t o   s ave   L -­‐series   d evice  ...
  • Page 66: E Diting   P Rofiles

    NComputing   L 300   U ser   M anual     5.13   E diting   P rofiles   Once   a   p rofile   i s   c reated,   a dministrators   c an   e dit   t he   p rofile   i n   t he   s ame   w ay   t hey   w ould   a pply   c hanges  ...
  • Page 67: A Pplying   P Rofiles

    NComputing   L 300   U ser   M anual     5.14   A pplying   P rofiles   To   a pply   a   s aved   p rofile   t o   o ther   d evices,   s elect   o ne   o r   m ore   L /M-­‐series   d evices   w ithin   t he   L   o r   M -­‐series  ...
  • Page 68: R Emote   V Space   S Ervers

    NComputing   L 300   U ser   M anual       6.0   R emote   v Space   S ervers   The   “ Remote   v Space   S ervers”   s ection   o f   t he   c onsole   a llows   a dministrators   w ith   m ultiple   h ost   s ystems  ...
  • Page 69: R Emote   C Onsole   F Eatures

    NComputing   L 300   U ser   M anual     6.2   R emote   C onsole   F eatures   While   m any   o f   t he   h ost   m anagement   f eatures   c an   b e   a ccessed   r emotely,   t here   a re   s ome   d ifferences  ...
  • Page 70: C Ommon   T Asks

    NComputing   L 300   U ser   M anual     7.0   C ommon   T asks   This   s ection   p rovides   s ome   e xamples   o f   f requently-­‐encountered   a dministrative   t asks   t hat   u tilize   m any  ...
  • Page 71: M Aintenance   T Asks   -­-   P Erforming   A   F Irmware   U Pdate   O N   A N   A Ctive   D Evice

    NComputing   L 300   U ser   M anual     7.2   M aintenance   T asks   -­‐   P erforming   a   F irmware   U pdate   o n   a n   A ctive   D evice  ...
  • Page 72: D Eployment   T Asks   -   I Nstalling   A Nd   C Onfiguring   A   N Ew   C Omputer   L

    NComputing   L 300   U ser   M anual     7.3   D eployment   T asks   –   I nstalling   a nd   C onfiguring   a   n ew   C omputer   L ab  ...

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