NetComm HS800 User Manual
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NetComm HS800 User Manual

Netcomm wireless gateway user's guide
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  • Page 2: Table Of Contents

    Frequently Asked Questions ... 52 HS800 Wireless Gateway – Remote Administration ... 53 4-2-1 Connecting to HS800 on Internal LAN (within Office / Site) ... 53 4-2-2 Connecting to HS800 from External WAN (outside Office / Site) ... 54 www.netcomm.com.au Page 2 Rev.
  • Page 3 Appendix B – Technical Specifications ... 60 Hardware Specifications ... 60 Software Specifications ... 62 Appendix C – Registering your NetComm Product ... 64 Contact Information ... 64 Trade marks and Notices ... 64 Legal & Regulatory Information Copyright Information ... 65 Customer Information ...

  • Page 4: Introduction

    Decide how you would like your customers to pay for the service - before logging in, or once they have finished using the Internet. Decide whether you would like to use the HS800 printer or a printer on your network to print account details. Set expiration times for accounts.

  • Page 5: Package Contents

    1-1 Package Contents Please inspect your package. The following items should be included: ■ One HS800 Wireless Gateway ■ Two antennas ■ One AC Power Adapter for HS800 Wireless Gateway ■ One CD containing Manuals ■ Two screws for wall-mount ■...

  • Page 6: Features

    Only use the original fitting AC power adapter otherwise there is a danger of severe electrical shock. ■ Avoid exposing the HS800 Wireless Gateway to direct sunlight or another heat source. ■ Choose a well-ventilated area to position your HS800 Wireless Gateway.

  • Page 7: Front Panel

    1-4-1 Front Panel The front panel of the HS800 Wireless Gateway is shown below. Description of LEDs Power LAN (1-4) Wireless Status Rev. 1 - YML698 HS800 User’s Guide Figure 1-2 HS800 Wireless Gateway Front Panel State Description The HS800 Wireless Gateway is not receiving electrical power.

  • Page 8: Rear Panel

    1-4-2 Rear Panel The rear panel of the HS800 Wireless Gateway is shown below. 1. Power Jack: Used to connect the external power supply with the HS800 Wireless Gateway. 2. LAN Ports: The rear panel supports four auto-sensing RJ-45 ports and all ports can be auto-switched to MDI-II connections.

  • Page 9: Left Side Panel

    Figure 1-4 HS800 Wireless Gateway Left Side Panel Reset Button: The HS800 Wireless Gateway has a reset button on the left side panel of the device. In some circumstances you might need to reset the HS800 Wireless Gateway device. Rev. 1 - YML698 HS800 User’s Guide...

  • Page 10: Three Button Printer

    Hold down Button A and turn the power on. Step 3: Release Button A and the printer will print a test page. www.netcomm.com.au Page 10 Button A Button B Button C Figure 1-5 Three Button Thermal Printer Rev. 1 - YML698 HS800 User’s Guide...

  • Page 11: Logging In To The Hs800

    Figure 2-1 Web Browser Location Field (Factory Default) Step 2: The HS800 Wireless Gateway Configuration Tools Menu The HS800 Wireless Gateway configuration tools menu will appear. In the Username and Password field, type the factory default user name (admin) and password (admin)and click “Getting Started”.
  • Page 12 Step 2: The HS800 Wireless Gateway Advanced Setup Menu This section details the most common customisation issues. For more detailed information on the HS800, please refer to the HS800 Installation Guide. The Advanced Setting enables you to configure advanced settings related to accessing the Internet, including, 1.

  • Page 13: Customising The Hs800

    Customising the HS800 To customise your HS800, click on Customisation in the Advanced Setup screen. 3-1 Customisation 3-1-1 Logo This function allows uploading the service provider’s logo file, which can be shown on the standard login page and account printout from the PC-connected printer.

  • Page 14: Login Page

    Standard Service Providers have the ability to customize the login page. The page elements include the welcome image, background color, article etc. The HS800 Wireless Gateway provides three different login page formats, including standard, redirect, advanced and frame format. Figure 3-3 Standard Login Page Customization Setting Screen...
  • Page 15 Before you add your logo to the login page, please make sure the logo image file is defined. For details, see section 3-1-9 Customization->Logo. Rev. 1 - YML698 HS800 User’s Guide Figure 3-4 Login Page Screen Figure 3-5 Error Dialog Box www.netcomm.com.au...

  • Page 16: Redirect

    Copy and paste the following HTML Code into your home page to produce redirect subscriber login page. www.netcomm.com.au Page 16 Figure 3-6 Redirect Login Page Setting Screen Figure 3-7 Redirect Login Page Code Screen Rev. 1 - YML698 HS800 User’s Guide...

  • Page 17: Advanced

    3-1-4 Advanced This function allows users to design a login page for the HS800 Wireless Gateway. Item Welcome Slogan Page Background Article Article Text Color Article Background Color Information Comments Rev. 1 - YML698 HS800 User’s Guide Figure 3-8 Advanced Login Page Setting Screen...

  • Page 18: Frame

    Default Description Empty The input format can be http:// www.yahoo.com. The maximum character length of the URL Link is 200. This frame will show the standard login page. Figure 3-11 Example-Login Page Screen Rev. 1 - YML698 HS800 User’s Guide...

  • Page 19: Information Window

    The subscriber can type http:// 1.1.1.1/info to open this window again or http://1.1.1.1/logout to logout immediately if accumulation billing is selected. Rev. 1 - YML698 HS800 User’s Guide Figure 3-12 Example-Login Page Screen Figure 3-13 Example-Login Page Screen www.netcomm.com.au...
  • Page 20 Figure 3-15 Information Window Billing Type=Time to Finish Can be replenished by subscriber=Enable Figure 3-16 Information Window Billing Type=Accumulation Can be replenished by subscriber=Disable Figure 3-17 Information Window Billing Type=Accumulation Can be replenished by subscriber=Enable Rev. 1 - YML698 HS800 User’s Guide...
  • Page 21 Figure 3-18 Information Window Super Subscriber Account (Default username=”super” & password=”super”) Figure 3-19Logout Successfully Dialog Box Billing Type=Accumulation Figure 3-20 Disconnected Dialog Box Figure 3-21 Alarm Dialog Box Rev. 1 - YML698 www.netcomm.com.au HS800 User’s Guide Page 21...

  • Page 22: Account Printout

    Figure 3-22 Account Printout Customization Setting Screen Click the Apply button to save the new settings. Click the Back button to return to Account Printout Customization setting screen. www.netcomm.com.au Page 22 Figure 3-23 Success Dialog Box Rev. 1 - YML698 HS800 User’s Guide...
  • Page 23 Figure 3-24 PC-connected Printer Printout Figure 3-25 Account Generator Printer Printout Rev. 1 - YML698 www.netcomm.com.au HS800 User’s Guide Page 23...
  • Page 24 Figure 3-26 Account Generator Printer Printout www.netcomm.com.au Rev. 1 - YML698 Page 24 HS800 User’s Guide...

  • Page 25: Credit Card

    This function allows the service provider to customize the additional credit card message for the standard login page. Rev. 1 - YML698 HS800 User’s Guide Figure 3-27 Credit Customization Setting Screen Figure 3-28 Standard Login Page (Enable Credit Card Service=enable) Figure 3-29 Billing Setting Screen www.netcomm.com.au...

  • Page 26: Service Selection Page

    3-1-9 Service Selection Page This function allows the service providers to customize the additional credit card message for the standard login page. www.netcomm.com.au Page 26 Figure 3-30 Service Selection Page Setting Screen Rev. 1 - YML698 HS800 User’s Guide...
  • Page 27 Figure 3-31 Example-Service Selection Page Successful Page Figure 3-32 Successful Page Setting Screen Rev. 1 - YML698 www.netcomm.com.au HS800 User’s Guide Page 27...
  • Page 28 Fail Page This function allows the service provider to customize the message for the fail page. www.netcomm.com.au Page 28 Figure 3-33 Example-Successful Page Figure 3-34 Fail Page Setting Screen Figure 3-35 Example-Fail Page Rev. 1 - YML698 HS800 User’s Guide...
  • Page 29 Click the Apply button to save the new settings. The Success! dialog box appears. Click the Back button to return to Credit Card Customization setting screen. Rev. 1 - YML698 HS800 User’s Guide Figure 3-36 Success Dialog Box www.netcomm.com.au Page 29...

  • Page 30: Billing

    3-2 Billing The function is used to setup a billing profile. A billing profile is a description of how you want to charge your customer. www.netcomm.com.au Page 30 Figure 3-37 Billing Setting Screen Rev. 1 - YML698 HS800 User’s Guide...
  • Page 31 Note: If you change billing mode (Pre-paid->Post-paid or Post-paid->Pre-paid), the system will erase all accounts and disconnect all on-line users. Item Enable Credit Card Service Disable Rev. 1 - YML698 HS800 User’s Guide Default Description Enable The subscribers can access Internet with pre- defined usage time.
  • Page 32 The idle time out valid range is 1-1440. If the idle time out is set as 5 minutes, it means if the account doesn’t send packet in 5 minutes, the account will logout automatically. Figure 3-40 Accumulation and Time to Finish Rev. 1 - YML698 HS800 User’s Guide...
  • Page 33 Number of decimals places 2 Tax Percentage Active Name Account Usage time Charge Rev. 1 - YML698 HS800 User’s Guide Default Description Disable The subscribers can access Internet without pre-defined usage time. This can be operated with an optional external PS/2 keypad that is connected with exclusive printer.
  • Page 34 Click the Apply button to save the new settings. The Success! dialog box appears. Click the Back to return to Billing setting screen. www.netcomm.com.au Page 34 Figure 3-41 Post-paid Procedure Diagram Figure 3-42 Success Dialog Box Rev. 1 - YML698 HS800 User’s Guide...

  • Page 35: Accounting

    3-3 Accounting This function allows the service provider to generate the subscriber accounts. Figure 3-43 Accounting Setting Screen Rev. 1 - YML698 www.netcomm.com.au HS800 User’s Guide Page 35...
  • Page 36 Enter the number of copies. Enable Can be replenished by subscriber Click the check box to enable the replenish function. Figure 3-44 Account Process Diagram Can be replenished by subscriber=Enable 3 months Enter the number Rev. 1 - YML698 HS800 User’s Guide...
  • Page 37 Figure 3-45 Web-based Account Generator Panel Setting Screen Item Button A~C Print to… Preview / Operate Rev. 1 - YML698 HS800 User’s Guide Default Description Define each button’s billing profile. Select one billing profile by clicking in the list box. Account Generator Printer Select printer to print out your account.
  • Page 38 Figure 3-47 Web-based Account Generator Printout (Time to Finish) Figure 3-48 PC-connected Printer Printout (Time to Finish) www.netcomm.com.au Rev. 1 - YML698 Page 38 HS800 User’s Guide...
  • Page 39 Figure 3-49 Web-based Account Generator Printout (Accumulation) Figure 3-50 PC-connected Printer Printout (Accumulation) Rev. 1 - YML698 www.netcomm.com.au HS800 User’s Guide Page 39...
  • Page 40 EX. If Incremental based on Button A is selected. Pressed one time is button A, and 3 times is button A x 3. Disable Enables or disables the discount price plan. Rev. 1 - YML698 HS800 User’s Guide...
  • Page 41 Example 1 : If button on One-Button Printer is pressed 6 times Discount Price Plan based on “Button Presses” is disabled. Amount: 6 x $4.00= $24.00 Rev. 1 - YML698 HS800 User’s Guide Figure 3-53 Example 1 www.netcomm.com.au Page 41...
  • Page 42 Example 2 Discount Price Plan based on “Button Presses” is enabled. The Charge by level is disabled. Amount: 6 x $ 3.8 = $ 22.80 www.netcomm.com.au Page 42 Figure 3-54 Example 2 Rev. 1 - YML698 HS800 User’s Guide...
  • Page 43 When the button is pressed 6 times on a one-button printer, the total amount is calculated by adding level one (Base Charge) twice & Level 2 ($3.80) four times. Rev. 1 - YML698 HS800 User’s Guide Figure 3-55 Example 3 www.netcomm.com.au...
  • Page 44 Account Generator Printer Select printer to print out your account. Disable Select one button by clicking in the list box to assign the base charge and select enable to activate the discount price plan. Rev. 1 - YML698 HS800 User’s Guide...
  • Page 45 Unit Price Click the Apply button to save the new settings. The Success! dialog box appears. Click the Back to return to Accounting setting screen. Rev. 1 - YML698 HS800 User’s Guide Figure 3-57 Discount Price Plan Setting Screen Default Description...

  • Page 46: Pass Through

    HS800 Wireless Gateway system. Some network devices might be connected under the HS800 Wireless Gateway, but do not need to be checked and authorized for access. The HS800 Wireless Gateway provides a pass through list that allows the administrator to control which devices can pass through without authentication.
  • Page 47 Click the Apply button to save the new settings. Click the Delete All & Apply button to delete all entries. Note: The priority of “pass through” is higher than “Filtering”. Rev. 1 - YML698 HS800 User’s Guide Default Description Empty Enter the IP address you would like to pass through.

  • Page 48: Advertisement

    From 1 to 10 —Display the advertisement pages from 1 to 10. Empty This function allows the administrator to enter ten different websites in the table for advertisements. The input format can be “http://www.yahoo.com”. Maximum length is 200 characters. Rev. 1 - YML698 HS800 User’s Guide...
  • Page 49 Figure 3-61 Success Dialog Box Click the Back button to return to Advertisement URL Link setting screen. Rev. 1 - YML698 www.netcomm.com.au HS800 User’s Guide Page 49...

  • Page 50: Walled Garden

    Walled Garden refers to links that are displayed on the login page and that can be used for advertising purposes. Users can access the links without having to enter a username and password. www.netcomm.com.au Page 50 Figure 3-62 Walled Garden Figure 3-63 Login Page Rev. 1 - YML698 HS800 User’s Guide...
  • Page 51 Click the Apply button to save the new settings. The Success! dialog box appears. Click the Back button to return to Walled Garden setting screen. Rev. 1 - YML698 HS800 User’s Guide Description The name of the link can be specified for up to 10 links, with a maximum of 80 characters each.

  • Page 52: Troubleshooting

    How long can accounts last, and will accounts be erased if the HS800 is powered off? Accounts last for up to 999 days, and accounts will not be erased if the HS800 is powered off because this data is stored in flash ROM.

  • Page 53: Hs800 Wireless Gateway - Remote Administration

    4-2-1 Connecting to HS800 on Internal LAN (within Office / Site) Scenario: The HS800 is connected to a LAN via an Ethernet port as a DHCP client (getting IP, Gateway and DNS from your DHCP server). Note: you can also set it up with a Static IP if necessary.

  • Page 54: Connecting To Hs800 From External Wan (Outside Office / Site)

    Apply button. In this example there are three IP’s that are able to access the HS800: 10.0.0.2, 10.0.0.3 and 172.16.1.143. The first two are on the LAN side of the HS800 and the last one is on the WAN side of the HS800 (i.e. another PC on your office network) You cannot browse to 10.0.0.1 from the 172..
  • Page 55 In this example three IP’s are able to access the HS800: 10.0.0.2, 10.0.0.3 and 202.44.165.195. The first two are on the LAN side of the HS800 and the last one is the WAN IP of the other machine (i.e. another PC outside the office network).
  • Page 56 The address the remote PC needs to navigate to in this example is 220.240.2.67. Note: If the remote PC’s public IP is not listed as an administrator, the HS800 login page will not be displayed. www.netcomm.com.au Page 56 Rev. 1 - YML698...

  • Page 57: Appendix A - Cable Connections

    RJ-45 Network ports The HS800 Wireless Gateway RJ-45 Ethernet port can connect to any networking devices that use a standard LAN interface, such as a Hub/Switch Hub or Router. Use unshielded twisted-pair (UTP) or shield twisted-pair (STP) cable to connect the networking device to the RJ-45 Ethernet port.

  • Page 58: Straight And Crossover Cable Configuration

    Page 58 Figure 3 Figure 4 RJ-11 Connector Pin Assignment Normal Assignment Signal Ground +5 Volts In Signal Ground Figure 5 Rev. 1 - YML698 HS800 User’s Guide...

  • Page 59: 605 To Rj-11 Adapter

    A 9 Pin (RS-232) Serial Cable may be used to connect a device to a serial console terminal or a PC running a terminal emulation program, such as Hyper Terminal. Male Connector Rev. 1 - YML698 HS800 User’s Guide Pin No Name SGND “B”...

  • Page 60: Appendix B - Technical Specifications

    Power Requirement External Power Adapter Input: 100-240 VAC, 50/60 Hz Output: 5V, 1.4A LED Indicators One POWER LED One WAN Link/Activity LED Four LAN Link/Activity LEDs One Wireless Link/Activity LED www.netcomm.com.au Page 60 Rev. 1 - YML698 HS800 User’s Guide...
  • Page 61 Storage Temperature: -10 to 60°C Operating Humidity: 10~80% non-condensing Storage Humidity: 10% to 95% non-condensing Certifications FCC part 15 Class B, CE, VCCI Class B, UL, CE / R&TTE, C-Tick Mounting Desktop, Wall mounted Rev. 1 - YML698 HS800 User’s Guide www.netcomm.com.au Page 61...

  • Page 62: Software Specifications

    ■ Built-in Authentication ■ Web-based Login Page Authentication ■ Exclusive Printer Accounting without PC operating ■ Web-based Accounting ■ Flexible Billing Profiles and Price Plan ■ Flexible Billing Mechanism (Pre-Paid and Post-Paid) www.netcomm.com.au Page 62 Rev. 1 - YML698 HS800 User’s Guide...
  • Page 63 ■ LAN Device Management ■ Dynamic DNS ■ System Information Table ■ Real-time Current User List / DHCP Clients List / Session List / Account List ■ Syslog ■ Status Report (Daily/Monthly/System/Network) Rev. 1 - YML698 HS800 User’s Guide www.netcomm.com.au Page 63...

  • Page 64: Appendix C - Registering Your Netcomm Product

    Web: Trade marks and Notices “NetComm” is a trade mark of NetComm. Windows® is a registered trade mark of Microsoft Corporation. Other brand and product names are trade marks or registered trade marks of their respective holders. Information is subject to change without notice. All rights reserved.

  • Page 65: Legal & Regulatory Information Copyright Information

    Do not use this power supply with any other product or do not use any other power supply that is not approved for use with this product by NetComm. Failure to do so may cause damage to this product, fire or result in personal injury.

  • Page 66: Warranty

    However some products have an extended warranty option (refer to packaging). To be eligible for the extended warranty you must supply the requested warranty information to NetComm within 30 days of the original purchase by registering on-line via the NetComm web site at www.netcomm.com.au.

  • Page 67: Conditions And Exclusions

    2. This warranty does not apply to software programs, batteries, power supplies, cables or other accessories supplied in or with the product; 3. You must comply with all of the terms of any relevant agreement with NetComm and any other reasonable requirements of NetComm including producing such evidence of purchase as NetComm may require;...

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