Download Print this page

Connecting Your Linksys Router To The Internet; What Computer Operating Systems Does My Linksys Router Support; Why Can't I Connect My Computer Or Device To My Router; My Router Can't Connect To The Internet. What Can I Do To Try To Fix It - Cisco Linksys E-Series Faq

Hide thumbs Also See for Linksys E-Series:

Advertisement

Linksys Router

Connecting your Linksys router to the Internet

What computer operating systems does my Linksys router support?

The router supports these operating systems:
Microsoft Windows XP SP3
Microsoft Windows Vista SP1 and above
Microsoft Windows 7
Mac OSX 10.4.9
Mac OSX 10.4.11
Mac OSX 10.5 latest update
Mac OSX 10.6 latest update

Why can't I connect my computer or device to my router?

Using a Wireless Connection:
Check that the power cord on the router is connected to a power outlet. If connected to a power strip, make sure the power
strip is turned on.
Check that the router is connected to your DSL or cable modem using an Ethernet cable, also called a network cable or
Internet cable. The cable modem is the box provided by your Internet service provider.
Make sure the Ethernet (network) cable is securely plugged into the router in the yellow port labeled "Internet. "
Be sure to enter the correct router name and password. If the name or password was changed using a different computer in
your home, insert the Easy Setup Key into the computer you want to connect to the router.
Make sure your computer's built-in wireless adapter is turned on. Most laptops have a switch that turns its wireless feature
on and off. This doesn't apply if you purchased an external wireless adapter. Refer to your computer's documentation or
online Help if you're unsure where this switch is.
If you have a Macintosh, make sure the AirPort status icon is in the menu bar and is turned on. Refer to your computer's
documentation or online Help if you need help turning on AirPort.
Check that the computer or device you're trying to connect is within range of the router's wireless signal. If it's too far away,
or if there are other devices nearby, like a cordless phone, microwave, or baby monitor, the signal may be interrupted. Try
moving your computer closer to the router.
Connecting with a cable:
Check that the power cord on the router is connected to a power outlet. If connected to a power strip, make sure the power
strip is turned on.
Check that the router is connected to your DSL or cable modem using an Ethernet (network) cable.
Make sure the Ethernet cable is securely plugged into the router in the yellow port labeled "Internet. "
Check that the cable connecting the computer or other device to the router is securely connected to one of the ports
(labeled 1-4) on the router.

My router can't connect to the Internet. What can I do to try to fix it?

If your computer is connected to the router, but you can't access the Internet, try the following:
Check that the power cord on the router is connected to a power outlet. If connected to a power strip, make sure the power
strip is turned on.
Check to make sure that the power light, Internet lights, port lights and wireless lights are on.
Check that the router is connected to your DSL or cable modem using an Ethernet/network cable.
Unplug the cable from your DSL or cable modem and turn off your router, and wait a full two minutes. Then plug the power
cable back into your modem and wait another two minutes. It's important to wait a full two minutes to give the modem
time to completely restart. And then turn on your router. Reboot your computer and try to connect to the Internet again.
Models: E1000, E2100L, E2000, E3000
Connecting your Linksys router to the Internet
1

Advertisement

loading