Motorola TC55 Integrator Manual
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Motorola TC55 Integrator Manual

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INTEGRATOR GUIDE

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Summary of Contents for Motorola TC55

  • Page 1 TC55 INTEGRATOR GUIDE...

  • Page 3: Copyrights

    United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs. Accordingly, any copyrighted Motorola computer programs contained in the Motorola products described in this document may not be copied or reproduced in any manner without the express written permission of Motorola. ©...

  • Page 5: Revision History

    Revision History Changes to the original guide are listed below: Change Date Description Rev. A 10/15/2013 Initial release. MN000017A01 | October 2013 | Send Feedback...

  • Page 7: Table Of Contents

    Installing a Cup............................41 Chapter 3: USB Communication................45 Connecting to a Host Computer via USB......................45 Connecting to the TC55 as a Media Device....................45 Connecting to the TC55 as an Installer....................45 Disconnect from the Host Computer........................46 Chapter 4: DataWedge Configuration..............47 Basic Scanning..............................
  • Page 8 Configuration and Profile File Management.......................74 Programming Notes.............................75 Overriding Trigger Key in an Application....................75 Capture Data and Taking a Photo in the Same Application..............75 Disable DataWedge on TC55 and Mass Deploy..................75 Chapter 5: Administrator Utilities............... 77 Required Software...............................77 On-device Application Installation........................77 Multi-user/AppLock Configuration........................
  • Page 9 Contents | 9 Importing a Password..........................83 Disabling the Multi-user Feature......................84 Enabling Remote Authentication......................84 Disabling Remote Authentication......................85 Enabling Data Separation........................85 Disabling Data Separation........................85 Delete User Data............................. 86 Capturing a Log File..........................86 AppLock Administrator............................86 Installing Groups and White Lists......................86 Enabling Application Lock........................
  • Page 10 Application Management..........................117 Viewing Application Details......................... 118 Stopping an Application........................119 Changing Application Location......................119 Managing Downloads..........................120 Chapter 9: Maintenance and Troubleshooting..........121 Maintaining the TC55............................121 Battery Safety Guidelines..........................121 Cleaning Instructions............................122 Cleaning the TC55..........................123 Connector Cleaning........................123 Cleaning Cradle Connectors......................123 Troubleshooting..............................124 Troubleshooting the TC55........................124...

  • Page 11: List Of Tables

    List of Tables | 11 List of Tables Table 1: Charging LED Status ......................29 Table 2: TC55 Accessories ......................39 Table 3: ADF Supported Actions ....................68 Table 4: Troubleshooting the TC55 ....................124 Table 5: Troubleshooting the Five-Slot Charge Only Cradle ............126 Table 6: TC55 Technical Specifications ..................127...

  • Page 12: List Of Tables

    12 | List of Tables...

  • Page 13: List Of Figures

    List of Figures | 13 List of Figures Figure 1: Manufacturing Label Location ..................19 Figure 2: Unlock SIM Card Holder ....................22 Figure 3: Install SIM Card ......................23 Figure 4: Close SIM Card Holder ....................23 Figure 5: Lock SIM Card Holder ....................24 Figure 6: Unlock microSD Card Door ....................25 Figure 7: Insert microSD Card .......................
  • Page 14 14 | List of Figures Figure 33: Five Slot Charge Only Cradle Cup Installation ............42 Figure 34: Securing Cup to Base ....................42 Figure 35: Data Capture with Camera .................... 48 Figure 36: Data Capture ........................48 Figure 37: DataWedge Profiles Screen ...................51 Figure 38: Profile Context Menu ....................
  • Page 15 List of Figures | 15 Figure 68: Remapped Button ......................105 Figure 69: Accept Installation Screen ...................112 Figure 70: Downloaded Screen ....................113 Figure 71: System Recovery Screen .....................114 Figure 72: Running Screen ......................115 Figure 73: Storage Settings - Internal Storage ................116 Figure 74: Storage Settings - Internal Storage ................116 Figure 75: Storage Settings ......................117 Figure 76: Manage Applications Screen ..................118...
  • Page 16 16 | List of Figures...

  • Page 17: About This Guide

    About This Guide This guide provides information about setting up and configuring the TC55 and it’s accessories. Note: Screens and windows pictured in this guide are samples and can differ from actual screens. Documentation Set The documentation set for the TC55 provides information for specific user needs, and includes: •...

  • Page 18: Chapter Descriptions

    Topics covered in this guide are as follows: • Getting Started on page 21 provides information on getting the TC55 up and running for the first time. • Accessories on page 39 describes the available accessories and how to use them with the TC55.

  • Page 19: Service Information

    Motorola responds to calls by email or telephone within the time limits set forth in support agreements. If your problem cannot be solved by Motorola Solutions Global Customer Support Center, you may need to return your equipment for servicing and will be given specific directions. Motorola is not responsible for any damages incurred during shipment if the approved shipping container is not used.

  • Page 21: Chapter 1: Getting Started

    Chapter Getting Started This chapter provides the features of the TC55 and explains how to set it up for the first time. Unpacking Carefully remove all protective material from the TC55 and save the shipping container for later storage and shipping.

  • Page 22: Figure 2: Unlock Sim Card Holder

    22 | Getting Started Note: The TC55 accepts a full size SIM card. If using a micro or nano SIM card, a third-party SIM adapter is required. The TC55 requires an activated SIM card. Obtain the card from a service provider.

  • Page 23: Figure 3: Install Sim Card

    Figure 3: Install SIM Card 4 Close the SIM card holder. Figure 4: Close SIM Card Holder 5 Slide the SIM card holder toward the top of the TC55 to lock into place. MN000017A01 | October 2013 | Send Feedback...

  • Page 24: Installing An Optional Microsd Card

    Changing the microSD card can change the functionality of the TC55. Note: The TC55 supports microSD cards up to 32 GB. Procedure: 1 Slide the microSD card door toward the top of the TC55 to unlock. Send Feedback | October 2013 | MN000017A01...

  • Page 25: Figure 6: Unlock Microsd Card Door

    4 Insert the microSD card into the card holder. Figure 7: Insert microSD Card 5 Close the SD card door. 6 Slide the SD card door toward the bottom of the TC55 to lock into place. MN000017A01 | October 2013 | Send Feedback...

  • Page 26: Installing The Battery

    Figure 8: Lock SD Card Door Installing the Battery There are two sizes of batteries available for the TC55; a 2,940 mAh battery and a 4,410 mAh battery. Procedure: 1 Align the three tabs on the bottom of the battery with the three slots in the battery compartment.

  • Page 27: Figure 10: Inserting The 4,410 Mah Battery

    Getting Started | 27 Figure 10: Inserting the 4,410 mAh Battery 3 Align the battery door with the back of the device and press the battery door down until it snaps into place. Figure 11: Install the Battery Cover 4 Press around the edge of the cover to ensure that the battery door is seated properly. MN000017A01 | October 2013 | Send Feedback...

  • Page 28: Charging The Battery

    121. Charging the Main Battery Before using the TC55 for the first time, charge the main battery until the light emitting diode (LED) turns solid green (see Charging LED Status on page 29 for charge status indications). To charge the TC55, use the Rugged Charge Cable with the optional power supply.

  • Page 29: Charging Led Status

    Charge batteries in temperatures from 0 °C to 40 °C (32 °F to 104 °F). Note that charging is intelligently controlled by the TC55. To accomplish this, for small periods of time, the TC55 or accessory alternately enables and disables...

  • Page 30: Powering On The Tc55

    Note: Ensure that the battery cover is properly installed. Otherwise, the TC55 will not power on. If the TC55 did not turn on when the battery was installed, press the Power button. The LED flashes green and the device vibrates. The splash screen displays for about a minute as the TC55 boots.

  • Page 31: Figure 15: Remove 2,940 Mah Battery

    Getting Started | 31 Figure 15: Remove 2,940 mAh Battery 6 Remove the battery from the battery compartment. 7 Align the three tabs on the bottom of the replacement battery with the three slots in the battery compartment. 8 Press the battery down and rotate until it locks into place. Figure 16: Inserting the 2,940 mAh Battery 9 Align the battery door with the back of the device.

  • Page 32: Replacing The 4,410 Mah Battery

    32 | Getting Started Figure 18: Secure the Battery Cover 11 Press the Power button to turn on the TC55. Replacing the 4,410 mAh Battery Procedure: 1 Press the Power button until the menu displays. 2 Touch Power off. 3 Touch OK.

  • Page 33: Figure 20: Remove 4,410 Mah Battery

    Getting Started | 33 Figure 20: Remove 4,410 mAh Battery 6 Rotate the battery out of the compartment. 7 Align the three tabs on the bottom of the replacement battery with the three slots in the battery compartment. 8 Press the battery down and rotate until it locks into place. Figure 21: Inserting the 4,410 mAh Battery 9 Align the battery door with the back of the device.

  • Page 34: Replacing The Microsd Card

    Changing the microSD card can change the functionality of the TC55. Ensure that you follow the procedures to shut down the TC55 before replacing the microSD card. Data corruption can occur if reading or writing to the microSD card and power is removed.

  • Page 35: Figure 24: Unlock Microsd Card Door

    Getting Started | 35 Figure 24: Unlock microSD Card Door 8 Lift the microSD card door. 9 Remove the microSD card from the card holder. 10 Align the replacement microSD card with the card holder. Ensure that the contacts on the card are facing down and toward the card holder.

  • Page 36: Resetting The Device

    3 The device shuts down and then reboots. Performing a Hard Reset Caution: Performing a hard reset with a SD card installed in the TC55 may cause damage or data corruption to the SD card. Perform a hard reset if the TC55 stops responding.

  • Page 37: Performing An Enterprise Reset

    Figure 27: Three Button Reset 2 The TC55 reboots. Performing an Enterprise Reset An Enterprise Reset erases all data in the /cache and /data partitions and clears all TC55 settings, except those in the / enterprise partition. Procedure: 1 Download the Enterprise Reset file from Motorola Support Central web site.

  • Page 38: Performing A Factory Reset

    Performing a Factory Reset A Factory Reset erases all data in the /cache, /data and /enterprise partitions in internal storage and clears all TC55 device settings. A Factory Reset returns the TC55 to the last installed operating system image. To revert to a previous operating system version, re-install that operating system image.

  • Page 39: Chapter 2: Accessories

    Chapter Accessories This chapter provides information for using the accessories for the device. TC55 Accessories The table below lists the accessories available for the TC55. Table 2: TC55 Accessories Accessory Part Number Description Cradles Five Slot Charge Only CRDUNIV-55-5000R Provides charging for up to five TC55 devices. Requires Cradle additional power supply.

  • Page 40: Five Slot Charge Only Cradle

    • Simultaneously charges up to five TC55s. • Contains five removal cups. Charging the TC55 To charge the TC55, insert the TC55 into an open slot. Figure 30: Five Slot Charge Only Cradle Send Feedback | October 2013 | MN000017A01...

  • Page 41: Installing A Cup

    Figure 31: Five Slot Charge Only Cradle Power Connections Inserting a TC55 with Boot into Cradle Each cradle cup has an insert that must be removed prior to inserting the TC55 with Protective Boot. Remove the insert and then insert the TC55 into the cup.

  • Page 42: Figure 33: Five Slot Charge Only Cradle Cup Installation

    42 | Accessories Figure 33: Five Slot Charge Only Cradle Cup Installation 5 Slide the lip into the slot and rotate the cup until it is flat on the cradle base. 6 Using a Phillips screwdriver, secure the cup to the charger base using the two screws provided with the cup. Figure 34: Securing Cup to Base Send Feedback | October 2013 | MN000017A01...
  • Page 43 Accessories | 43 7 Each slot on the Cradle Base must have a cup installed. 8 Repeat for each additional cup. MN000017A01 | October 2013 | Send Feedback...

  • Page 45: Chapter 3: Usb Communication

    This chapter provides information for transferring files between the device and a host computer. Connecting to a Host Computer via USB Connect the TC55 to a host computer using the micro USB cable to transfer files between the TC55 and the host computer.

  • Page 46: Disconnect From The Host Computer

    46 | USB Communication On the host computer, the TC55 Internal Storage appears as INTERNAL and the microSD card appears as Removable Disk. 6 Locate the TC55 as a devices within Removable Storage. 7 Open either INTERNAL or Removable Disk.

  • Page 47: Chapter 4: Datawedge Configuration

    To capture bar code data: Procedure: 1 Ensure that an application is open on the TC55 and a text field is in focus (text cursor in text field). 2 Aim the rear-facing camera at a bar code. 3 Press and hold the Programmable button. By default, a preview window appears on the screen. The LED light red to indicate that data capture is in process.

  • Page 48: Using The Imager

    To capture bar code data: Procedure: 1 Ensure that an application is open on the TC55 and a text field is in focus (text cursor in text field). 2 Point the top of the TC55 at a bar code. Figure 36: Data Capture...

  • Page 49: Profiles

    DataWedge Configuration | 49 3 Press and hold the Programmable button. The LED lights red to indicate that data capture is in process. 4 Place the red aiming pattern across the bar code. The LED lights green and a beep sounds, by default, to indicate the bar code was decoded successfully.

  • Page 50: Profiles Screen

    50 | DataWedge Configuration • Input Plug-ins • Output Plug-ins • Process Plug-ins. Input Plug-ins An Input Plug-in supports an input device, such as a bar code scanner contained in, or attached to the device. DataWedge contains base plug-ins for these input devices. •...

  • Page 51: Figure 37: Datawedge Profiles Screen

    DataWedge Configuration | 51 Figure 37: DataWedge Profiles Screen Profile names are color coded. Enabled profiles are white and disabled profiles are gray. To configure a profile touch the profile name. Profile Context Menu Touch and hold a profile to open a context menu that allows additional actions to be performed on the selected profile.

  • Page 52: Disabling Datawedge

    52 | DataWedge Configuration Figure 39: DataWedge Options Menu The menu provides options to create a new profiles, access to general DataWedge settings and DataWedge version information. Disabling DataWedge Procedure: 1 Touch Touch 3 Touch 4 Touch Settings. 5 Touch DataWedge enabled. Step result: The blue check disappears from the checkbox indicating that DataWedge is disabled.

  • Page 53: Profile Configuration

    DataWedge Configuration | 53 Figure 40: New Profile Name Dialog Box 6 Touch OK. Step result: The new profile name appears in the DataWedge profile screen. Profile Configuration To configure the Profile0 or a user-created profile, touch the profile name. Figure 41: Profile Configuration Screen The configuration screen lists the following sections: •...
  • Page 54 54 | DataWedge Configuration Scanner Selection Configures which scanning device to use for bar code data capture when the profile is active. • Auto - The software automatically determines the best scanning device. If the linear imager is installed, then the Serial SSI Scanner is selected.
  • Page 55 DataWedge Configuration | 55 Report Check Digit - The check digit is the last character of the symbol used to verify the integrity of the data. Enables or disables this option. A check in the checkbox indicates that the option is enabled (default - disabled).
  • Page 56 56 | DataWedge Configuration include a modulo 43 check digit. Enable this feature only if the Code 39 symbols contain a modulo 43 check digit (default - disabled). Report Check Digit - Transmit Code 39 data with or without the check digit. A check in the checkbox indicates to send Code 39 data with check digit (default - disabled).
  • Page 57 DataWedge Configuration | 57 • Length 1 - Use to set decode lengths (default - 4). See Decode Lengths on page 58 for more information. Length 2 - Use to set decode lengths (default - 55). See Decode Lengths on page 58 for more information.
  • Page 58 58 | DataWedge Configuration Report Check Digit - The check digit is the last character of the symbol used to verify the integrity of the data. Enables or disables this option. A check in the checkbox indicates that the option is enabled (default - disabled).
  • Page 59 DataWedge Configuration | 59 Supplements Auto - the scanner decodes UPC/EAN symbols with supplemental characters immediately. If the symbol does not have a supplemental, the scanner must decode the bar code the number of times set via UPC/EAN Supplemental Redundancy before transmitting its data to confirm that there is no supplemental. Supplemental Smart - Enables smart supplementals.

  • Page 60: Keystroke Output

    60 | DataWedge Configuration Centered - Enables the Picklist mode so that only the bar code in the center of the image is decoded. This is most useful when used in conjunction with the static and dynamic reticle viewfinder modes. Note: This mode is only valid for decoder modules that supports a viewfinder.

  • Page 61: Intent Output

    DataWedge Configuration | 61 Rules - ADF uses rules to customize data. These rules perform detailed actions when the data meets certain criteria. One rule may consist of single or multiple criteria applied to single or multiple actions. See Generating Advanced Data Formatting Rules on page 64 for more information.

  • Page 62: Intent Overview

    62 | DataWedge Configuration Send TAB key - Set to append a tab character to the end of the processed data. A check in the checkbox indicates that the plug-in is enabled (default - disabled). Send ENTER key - Set to append an Enter character to the end of the processed data. A check in the checkbox indicates that the plug-in is enabled (default - disabled).

  • Page 63: Ip Output

    DataWedge Configuration | 63 IP Output IP Output allows DataWedge to send captured data to a host computer via a network connection. Captured data can be sent over an IP network to a specified IP address and port using either TCP or UDP transport protocols. •...

  • Page 64: Generating Advanced Data Formatting Rules

    64 | DataWedge Configuration Figure 42: IP Output Screen Generating Advanced Data Formatting Rules The ADF plug-in applies rules (actions to be performed based on defined criteria) to the data received via an input plug-in before sending it to the output plug-in. •...

  • Page 65: Creating A Rule

    DataWedge Configuration | 65 Figure 43: Advanced Data Formatting Screen 5 Touch the Enable checkbox to enable ADF. Creating a Rule Note: By default, Rule0, is the only rule in the Rules list. Procedure: 1 Touch the 2 Touch New rule. 3 Touch the Enter rule name text box.

  • Page 66: Defining Criteria

    66 | DataWedge Configuration Figure 44: Rule List Screen 2 Touch the Rule enabled checkbox to enable the current rule. Defining Criteria Procedure: 1 Touch Criteria. Figure 45: Criteria Screen 2 Touch String to check for option to specify the string that must be present in the data. 3 In the Enter the string to check for dialog box, enter the string 4 Touch Done.

  • Page 67: Defining An Action

    DataWedge Configuration | 67 6 Touch String position option to specify the position of the string specified in the String to check for option. The ADF rule is only applied if the specific string in String to check for is found at the specified String position location (zero for the start of the string).

  • Page 68: Deleting A Rule

    68 | DataWedge Configuration 5 Repeat steps to create more actions. 6 Touch 7 Touch Deleting a Rule Procedure: 1 Touch and hold on a rule until the context menu appears. 2 Touch Delete to delete the rule from the Rules list. Note: When there is no rule available for ADF plug-in or all rules are disabled, DataWedge passes decoded data to the output plug-in without processing the data.

  • Page 69: Deleting An Action

    DataWedge Configuration | 69 Type Actions Description Pad with spaces Left pad data with spaces to meet the specified length. Enter the number spaces to pad. Stop pad spaces Stop padding with spaces. This disables the previous Pad with spaces action.
  • Page 70 70 | DataWedge Configuration 7 Touch Criteria. 8 Touch String to check for. 9 In the Enter the string to check for text box, enter 129 and then touch OK. 10 Touch String position. 11 Change the value to 0. 12 Touch OK.

  • Page 71: Figure 47: Adf Sample Screen

    DataWedge Configuration | 71 Figure 47: ADF Sample Screen 46 Ensure that an application is open on the device and a text field is in focus (text cursor in text field). 47 Aim the exit window at the bar code. Figure 48: Sample Bar Code 48 Press and hold the scan button.

  • Page 72: Datawedge Settings

    72 | DataWedge Configuration Figure 49: Formatted Data DataWedge Settings The DataWedge Settings screen provides access to general, non-profile related options. Touch > Settings. Figure 50: DataWedge Settings Window • DataWedge enabled - Enables or disables DataWedge. To disable DataWedge uncheck this option. •...

  • Page 73: Importing A Configuration File

    DataWedge Configuration | 73 • Restore - return the current configuration back to factory defaults. Importing a Configuration File Procedure: 1 Copy the configuration file to the root of the microSD card. 2 Touch Touch 4 Touch 5 Touch Settings. 6 Touch Import.

  • Page 74: Restoring Datawedge

    74 | DataWedge Configuration Touch 3 Touch 4 Touch Settings. 5 Touch Export Profile. 6 Touch the profile to export. 7 Touch Export. 8 Touch Export. The profile file (dwprofile_x.db, where x = name of the profile) is saved to the root of the microSD card.

  • Page 75: Programming Notes

    The default Datawedge profile takes care of the scanning in the application. You might want to create another DataWedge profile that caters to any specific scanning needs, associated to your Application's Activity pertaining to scanning. Disable DataWedge on TC55 and Mass Deploy To disable DataWedge and deploy onto multiple TC55 devices: Procedure: 1 Touch 2 Touch DataWedge.

  • Page 77: Chapter 5: Administrator Utilities

    Chapter Administrator Utilities Motorola Solutions provides a suite of utilities that allow an administrator to manage the following features: • Multi-user Login - The Multi-user Login feature allows an administrator to set up the device to be used by multiple users. The users have access to specific applications and features depending upon the user settings.

  • Page 78: Enterprise Administrator Application

    78 | Administrator Utilities Enterprise Administrator Application Note: .Net Compact Framework 4 or later is required to run the Enterprise Administrator. To download, go to www.microsoft.com. Use the Enterprise Administrator application to setup user and group accounts and create the required (Password, Group and White List) files for using the Multi-user and Application Lock features.

  • Page 79: Adding Packages

    Administrator Utilities | 79 Figure 52: User Manager Window 2 In the Username text box, enter a user name. The text is case sensitive and required. 3 In the Password text box, enter a password for the user. The text is case sensitive and required. 4 In the Retype Password text box, re-enter the user password.

  • Page 80: Creating Groups

    80 | Administrator Utilities 4 Repeat steps 1 through 3 for each additional package. Creating Groups Create groups of users that have access to specific applications. Procedure: 1 Click + above the Groups list. The Group Manager window appears with a list of users and packages. Figure 54: Group Manager Window 2 In the Group name text box, enter a name for the group.

  • Page 81: Save Data

    Administrator Utilities | 81 Figure 55: Authentication Window 2 Select the Remote radio button. 3 In the Server IP text box, enter the address of the remote server. 4 In the Port text box, enter the port number of the remote server. 5 Select the use SSL Encryption check box if SSL encryption is required.

  • Page 82: Importing Group List

    82 | Administrator Utilities 3 Select the passwd file. 4 Click Open. Step result: The user information is populated into the Users list. Importing Group List Procedure: 1 Click File → Import → Group List. 2 Navigate to the location when the group file is stored. 3 Select the group file.

  • Page 83: Editing A Package

    Administrator Utilities | 83 3 Click Yes. The group name is removed from the list. Editing a Package Procedure: 1 Select a package in the Packages list. 2 Click Edit Package. 3 Make changes and then click OK. Deleting a Package Procedure: 1 Select a package in the Packages list.

  • Page 84: Disabling The Multi-User Feature

    84 | Administrator Utilities 4 Touch Enable Multiuser to enable the feature. Figure 57: MultiUser Login Screen 5 In the Login text box, enter the username. 6 In the Password text box, enter the password. 7 Touch OK. Disabling the Multi-user Feature Note: To disable the Multi-user Login feature, the user must have administrator rights.

  • Page 85: Disabling Remote Authentication

    Administrator Utilities | 85 5 Touch Enable Remote Authentication. Step result: The device accesses the remote server and then Login screen appears. Disabling Remote Authentication Caution: When Remote Authentication is enable, the device searches for the remote server during the login procedure.

  • Page 86: Delete User Data

    86 | Administrator Utilities Delete User Data Note: To delete user data, the user must have administrator rights. A message displays at the bottom of the screen notifying the user. Procedure: 1 Touch Touch 3 Touch 4 Touch Delete Individual User Data. A dialog box displays with all of the users that currently have data associated with their log in.

  • Page 87: Enabling Application Lock

    Administrator Utilities | 87 Figure 58: AppLock Administrator Screen Note: When the application launches the current status of the Application Lock feature displays (enabled or disabled). Log off and then log in again for the feature to take affect. 3 Touch Install Groups and White Lists to read the contents of the Groups and White List files from the root of the microSD card and push its contents into the AppLock framework.

  • Page 88: Manual File Configuration

    88 | Administrator Utilities Manual File Configuration Groups File A Groups file is a text file that provides a list of groups and assigns users to each group. The text file contains one line for each group. Each line is formatted as follows: <groupname>:<user1>,<user2>,...<usern>...

  • Page 89: Determining Applications Installed On The Device

    Administrator Utilities | 89 com.motorolasolutions.* = any application that has a package name that starts with com.motorolasolutions will be permitted for this group. Note: The wildcard “.*” is allowed and indicates that this group is permitted to run any package. A default White List for use when the MultiUser feature is disabled takes the same form as above but in named default.

  • Page 90: Installing A Key

    90 | Administrator Utilities Installing a Key Procedure: 1 Touch Touch 3 Touch Install Key. 4 Touch Manual. 5 Touch OK. Figure 59: Enter Key Dialog Box 6 In the Enter key text box, enter the key name followed by the key value obtained in step 1, using the following format: <Key Name>...

  • Page 91: Volumes

    Administrator Utilities | 91 Note: If a key is deleted then all the volumes created using that key are un-mounted. The same key is required to re-mount the volume. Volumes Creates an encrypted file system (volume) on the device. The user must have Administrative privileges to create a volume.

  • Page 92: Mounting A Volume

    92 | Administrator Utilities Figure 61: Enter Parameter To Create Volume Dialog Box 5 Touch OK. The message Successfully Created the Volume appears briefly. If the size of the volume is very large, a progress bar displays. Mounting a Volume Procedure: 1 Touch Mount Volume.

  • Page 93: Deleting A Volume

    Administrator Utilities | 93 Deleting a Volume Procedure: 1 If the encrypted volume is mounted, unmount it. 2 Touch Delete Volume. 3 Touch sdcard to list the unmounted volumes on the microSD card or internal to list the unmounted volumes on internal storage.

  • Page 94: Creating An Image

    94 | Administrator Utilities Usage On a Ubuntu desktop, at a terminal prompt, type: offline_extraction.sh. The following Main Menu appears: [ Offline-extraction tool ] 1) Create an image 2) Mount an existing EFS image 3) Unmount final mount location, device mapper and loop device 4) Quit Please, choose one from the list and press ENTER: Creating an Image...

  • Page 95: Unmounting An Image

    Administrator Utilities | 95 4 Enter the mount point where to connect the volume into the file system and then press Enter. The example of /mnt is provided. Unmounting an Image Procedure: 1 From the Main Menu, select item 3. The following appears: Please enter EFS file name (e.g.

  • Page 97: Chapter 6: Mlog Manager

    CPU registers, and the crashed process call-stack. AbnormalResets/Recovery/FWL Logs + captures all the abnormal resets that occur on the TC55, e.g. reset that occur to the TC55 as result of battery replacement. + captures all the upgrades and downgrades that are done to the TC55 via the recovery mechanism.

  • Page 98: Exporting Qxdm Logs

    CS (Voice call) • GNSS (GPS) • NW (network) • PS (Data call) • SIM (SIM card) • • • User Defined 5 Select a filter. Step result: The TC55 starts collecting the select data. Send Feedback | October 2013 | MN000017A01...

  • Page 99: Chapter 7: Settings

    • Location Sources GPS satellites - Check to allow application to use the TC55 to pinpoint your location. GPS Xtra - Check to allow applications to use GPS Xtra on the TC55. Note: The TC55 can access GPS information from an eXTended Receiver Assistance (Xtra) server using an Internet connection.

  • Page 100: Screen Unlock Settings

    100 | Settings Screen Unlock Settings Use the Security settings to set preferences for locking the screen. Touch > Security. Note: Options vary depending upon the application’s policy, for example, email. • Screen lock - Touch to configure the device to require a slide, pattern, PIN, or password to unlock the screen. None - Disable screen unlock security.

  • Page 101: Set Screen Unlock Using Password

    Settings | 101 Figure 63: PIN Screen Set Screen Unlock Using Password Procedure: 1 Touch Touch Touch Security. 4 Touch Screen lock. 5 Touch Password. 6 Touch in the text field. 7 Enter a password (between 4 and 16 characters) then touch Next. 8 Re-enter the password and then touch Next.

  • Page 102: Set Screen Unlock Using Pattern

    102 | Settings Figure 64: Password Screen Set Screen Unlock Using Pattern Procedure: 1 Touch Touch Touch Security. 4 Touch Screen lock. 5 Touch Pattern. 6 Watch pattern example and then touch Next. 7 Draw a pattern connecting at least four dots. Send Feedback | October 2013 | MN000017A01...

  • Page 103: Multiple User Mode

    Settings | 103 Figure 65: Choose Your Pattern Screen 8 Touch Continue. 9 Re-draw the pattern. 10 Touch Confirm. 11 On the Security screen, touch Make pattern visible to show pattern when you draw the pattern. 12 Touch Vibrate on touch to enable vibration when drawing the pattern. 13 Touch The next time the device goes into suspend mode a Pattern is required upon waking.

  • Page 104: Passwords

    Security. Touch Make passwords visible. A check in the checkbox indicates that the option is enabled. Button Programming Two of the TC55’s buttons can be programmed to perform different functions or shortcuts to installed applications. • Programmable button - Side Programmable button set to scanning by default.

  • Page 105: Exporting A Programmable Key Configuration File

    Settings | 105 Figure 68: Remapped Button 7 If setting the Programmable Side Key, check the Enable wakeup checkbox to wake the TC55 if the Programmable key is pressed. 8 Touch Apply to set the new key function. 9 Touch Exporting a Programmable Key Configuration File The Programmable Key configuration can be exported to an xml file and imported into other TC55 devices.

  • Page 106: Language Usage

    • Android Keyboard • Chinese keyboard About Phone Use About phone settings to view information about the TC55. Touch > > About device. • Status - Touch to display the following: Battery status - Indicates if the battery is charging (on AC power) or discharging (on battery power).
  • Page 107 SW components - Lists filenames and versions for various software on the TC55. • Legal information - Opens a screen to view legal information about the software included on the TC55. • Battery Management - Displays information about the battery.

  • Page 109: Chapter 8: Application Deployment

    Chapter Application Deployment This chapter describes features in Android including new security features, how to package applications, and procedures for deploying applications onto the device. Security The device implements a set of security policies that determine whether an application is allowed to run and, if allowed, with what level of trust.

  • Page 110: Configuring Credential Storage Settings

    110 | Application Deployment Configuring Credential Storage Settings Procedure: 1 Touch Touch Touch Security. • Trusted credentials - Touch to display the trusted system and user credentials. • Install from SD card - Touch to install a secure certificate from the microSD card. •...

  • Page 111: Adb Usb Setup

    Go to http://developer.android.com/sdk/index.html for details on setting up the development SDK. ADB driver for Windows and Linux are available on the Motorola Solutions Support Central web site at http:// supportcentral.motorolasolutions.com. Download the ADB and USB Driver Setup package. Following the instructions with the package to install the ADB and USB drivers for Windows and Linux.

  • Page 112: Installing Applications Using The Usb Connection

    112 | Application Deployment Installing Applications Using the USB Connection Caution: When connecting the device to a host computer and mounting its microSD card, follow the host computer’s instructions for connecting and disconnecting USB devices, to avoid damaging or corrupting files. Procedure: 1 Connect the device to a host computer using USB.

  • Page 113: Uninstalling An Application

    Application Deployment | 113 Touch Touch Developer options. 5 Slide the switch to the ON position. 6 Touch USB Debugging. A check appears in the check box. The Allow USB debugging? dialog box appears. 7 Touch OK. 8 On the host computer, open a command prompt window and use the adb command: adb install <application>...

  • Page 114: Updating The System

    Refer to the Mobility Services Platform User’s Guide, p/n 72E-100158-xx, for instructions for using the Rapid Deployment and MSP Agent clients. Updating the System System Update packages can contain either partial or complete updates for the operating system. Motorola Solutions distributes the System Update packages on the Support Central web site. Procedure: 1 Download the system update package: a) Go to the Motorola Support Central web site, http://supportcentral.motorolasolutions.com.

  • Page 115: Storage

    The operating system protects all data and applications from power-related loss. Because the operating system mounts the entire file system in persistent storage, TC55 devices provide a reliable storage platform even in the absence of battery power. Internal Storage provides application developers with a reliable storage system available through the standard ext4 file system.

  • Page 116: Figure 73: Storage Settings - Internal Storage

    116 | Application Deployment Figure 73: Storage Settings - Internal Storage • Total space - Displays the total amount of space. Apps - Displays the available space used for applications and media content. Available - Displays the available space on the internal storage. The second type acts like an internal SD card where pictures, videos and data files are stored.

  • Page 117: External Storage

    External Storage The TC55 can have a removable microSD card. The microSD card content can be viewed and files copied to and from when the TC55 is connected to a host computer. Some applications are designed to be stored on the microSD card rather than in internal memory.

  • Page 118: Viewing Application Details

    118 | Application Deployment From the Home screen touch > Manage apps. Figure 76: Manage Applications Screen The Manage Applications screen has four tabs, with lists of applications and their components in each. At the bottom of each tab is a graph of the memory used by the items in the list and amount of free memory. Touch an application, process, or service in a list to open a screen with details about it and, depending on the item, to change its settings, stop it or uninstall it •...

  • Page 119: Stopping An Application

    Application Deployment | 119 The App Info screen lists the application name and version number, and details about the application. Depending on the application and where it came from, it may also include buttons for managing the application’s data, forcing the application to stop, and uninstalling the application. It also lists details about the kinds of information about your phone and data that the application has access to.

  • Page 120: Managing Downloads

    120 | Application Deployment The tab lists the applications that must be or can be stored on the microSD card. Each application lists the amount of storage it uses on internal storage (even when not stored there, all applications use at least a small amount of internal storage).

  • Page 121: Chapter 9: Maintenance And Troubleshooting

    Do not store or use the TC55 in any location that is dusty, damp, or wet. • Use a soft lens cloth to clean the TC55. If the surface of the TC55 screen becomes soiled, clean it with a soft cloth moistened with isopropyl alcohol.

  • Page 122: Cleaning Instructions

    Always wear eye protection. Read warning label on compressed air and alcohol product before using. If you have to use any other solution for medical reasons please contact Motorola Solutions for more information. Warning: Avoid exposing this product to contact with hot oil or other flammable liquids. If such exposure occurs, unplug the device and clean the product immediately in accordance with these guidelines.

  • Page 123: Cleaning The Tc55

    They may be cleaned as frequently as required, but it is advisable to clean the camera window periodically when used in dirty environments to ensure optimum performance. Cleaning the TC55 Housing Using the alcohol wipes, wipe the housing including buttons.

  • Page 124: Troubleshooting

    When charging, the LED The TC55 is at an Charge the TC55 for a few minutes. The LED will change to flashing slowly blinks red. extremely low green then press the Power button to turn on the TC55. If LED power state.
  • Page 125 Adjust the volume. low or turned off. TC55 turns off. TC55 is inactive. The display turns off after a period of inactivity. Set this period to 15 seconds, 30 seconds, 1, 2, 5, 10, or 30 minutes. Battery is Recharge or replace the battery.

  • Page 126: Five-Slot Charge Only Cradle Crduniv-55-5000R Troubleshooting

    SeeDataWedge Configuration on page 47 for DataWedge the bar code type. configuration. TC55 is not If the TC55 does not beep on a good decode, set the application to programmed to generate a beep on good decode. generate a beep. TC55 cannot find any...

  • Page 127: Chapter 10: Technical Specifications

    Chapter Technical Specifications The following sections provide technical specification for the device. TC55 Technical Specifications The following table summarize the TC55’s intended operating environment and technical hardware specifications. Table 6: TC55 Technical Specifications Item Description Physical Characteristics Dimensions Height: 137 mm (5.4 in.) Width: 69 mm (2.7 in.)
  • Page 128 128 | Technical Specifications Item Description Memory 1 GB RAM, 8 GB Flash Output Power (USB) 300 mA User Environment Operating Temperature –10 °C to 50 °C (14 °F to 122 °F) Storage Temperature -40 °C to 70 °C (-40 °F to 158 °F) Charging Temperature 0°...
  • Page 129 Technical Specifications | 129 Item Description Encryption: WEP (40 and 128 bit), TKIP and AES Authentication: TLS, TTLS (MS-CHAP), TTLS (MS-CHAP v2), TTLS (PAP), PEAP (MS-CHAP v2), PEAP (GTC). Spreading Technique Direct Sequence Spread Spectrum (DSSS) and Orthogonal Frequency Division Multiplexing (OFDM) Wireless PAN Data and Voice Communications Bluetooth...

  • Page 130: Tc55 Decode Zone

    Matrix, Dutch Postal, Japanese Postal, Linked Aztec, Maxi Code, Micro PDF-417, microQR, PDF-417, QR Code, US Planet, UK Postal, US Postnet, USPS 4-state (US4CB) TC55 Decode Zone SE655 The figure below shows the decode zone for the SE-655. Typical values appear.

  • Page 131: Se-655 Decode Distances

    Technical Specifications | 131 Figure 78: SE-655 Decode Zone Note: Typical performance at 73.4 F (23 C) In . on high quality symbols. 38.1 3 1 .6 12.7 12.7 Code 128 5 mil 2.75 8.25 25.4 Code 39 5 mil 2.25 9.75 38.1...

  • Page 132: Tc55 Connector Pin-Outs

    1 Distances measured from front edge of scan engine chassis. 2 Near distances are Field of View (FOV) limited. 3 Maximum allowable roll angle of symbols relative to the engine mounting base plane is +/- 3.0 degrees. TC55 Connector Pin-Outs Headset Connector Figure 79: Headset Connector SPKR...

  • Page 133: Table 8: Headset Connector Pin-Outs

    Technical Specifications | 133 Table 8: Headset Connector Pin-Outs Signal name Description Microphone positive SPKR Speaker (mono) SPKR (R) Right Speaker SPKR (L) Left Speaker Ground Power Connector Figure 80: Power Connector Table 9: Power Connector Pin-Outs Description +5 VDC input power. Ground USB Connector Figure 81: micro-B USB Connector...

  • Page 134: Five-Slot Charge Only Cradle Crduniv-55-5000R Technical Specifications

    134 | Technical Specifications Description Data - Data + Permits distinction of host connection from slave Signal ground Five-Slot Charge Only Cradle CRDUNIV-55-5000R Technical Specifications Table 11: Five-Slot Charge Only Cradle Technical Specifications Item Description Dimensions Height: 90.1 mm (3.5 in.) Width: 449.6 mm (17.7 in.) Depth: 120.3 mm (4.7 in.) Weight...

  • Page 135: Chapter 11: Keypad Remap Strings

    Chapter Keypad Remap Strings Table 12: Remap Key Event/Scancodes Key Event Scancode SOFT_LEFT SOFT_RIGHT HOME BACK CALL ENDCALL STAR227 POUND DPAD_UP DPAD_DOWN DPAD_LEFT DPAD_RIGHT DPAD_CENTER VOLUME_UP VOLUME_DOWN CAMERA Table continued… MN000017A01 | October 2013 | Send Feedback...
  • Page 136 136 | Keypad Remap Strings Key Event Scancode COMMA PERIOD ALT_LEFT ALT_RIGHT SHIFT_LEFT SHIFT_RIGHT SPACE EXPLORER Table continued… Send Feedback | October 2013 | MN000017A01...
  • Page 137 Keypad Remap Strings | 137 Key Event Scancode ENVELOPE ENTER GRAVE MINUS EQUALS LEFT_BRACKET RIGHT_BRACKET BACKSLASH SEMICOLON APOSTROPHE SLASH PLUS MENU SEARCH PAGE_UP PAGE_DOWN PICTSYMBOLS SWITCH_CHARSET BUTTON_A BUTTON_B BUTTON_C BUTTON_X BUTTON_Y BUTTON_Z BUTTON_L1 BUTTON_R1 BUTTON_L2 BUTTON_R2 BUTTON_THUMBL BUTTON_THUMBR BUTTON_START BUTTON_SELECT BUTTON_MODE MN000017A01 | October 2013 | Send Feedback...
  • Page 139 Index | 139 Index android version power on approved cleanser radios battery charging installation build number serial number service information setup SIM card installation camera soft reset charge cable spare battery charging error charging indications charging temperature cleaning vehicle cradle cleaning instructions configuration cradle...
  • Page 140 140 | Index...

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