Troubleshooting - Philips RQ1275CC Instruction Manual

Problem Possible cause
The shaver does The shaving heads are damaged or worn.
not shave as well
as it used to.
Long hairs obstruct the shaving heads.
R1275CC, RQ1258CC: The Jet Clean
System has not cleaned the shaver properly,
because the cleaning fl uid in the cleaning
chamber is soiled or the cleaning fl uid level
is too low.
The shaver does The rechargeable battery is empty.
not work when I
press the on/off
button.
Specifi c types only: The travel lock
is activated.
The shaving unit is soiled or damaged to
such an extent that the motor cannot run.
In this case, the shaving unit symbol, the tap
symbol and the exclamation mark fl ash.
The temperature of the shaver is too high. In
this case, the shaver does not work and the
exclamation mark on the display fl ashes.
RQ1275CC, The cleaning fl uid in the cleaning chamber
is soiled.
RQ1258CC only:
The shaver is not
entirely clean after
I clean it in the Jet
Clean System.

Troubleshooting

This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem with
the information below, visit www.philips.com/support for a list of
frequently asked questions or contact the Consumer Care Centre in your
country.
Solution
Replace the shaving unit (see
chapter 'Replacement').
Clean the shaving heads by
following the steps of the extra-
thorough cleaning method (see
chapter 'Cleaning and maintenance').
Clean the shaver thoroughly before
you continue shaving. If necessary,
clean and refi ll the cleaning
chamber (see chapter 'Cleaning and
maintenance').
Recharge the battery (see chapter
'Charging').
Press the on/off button for 3
seconds to deactivate the travel
lock.
Clean the shaving unit or replace
it (see chapters 'Cleaning and
maintenance' and 'Replacement').
Switch off the shaver and let it cool
down. As soon as the temperature
of the shaver has dropped
suffi ciently, you can switch on the
shaver again.
Empty and rinse the cleaning
chamber and refi ll it with new
cleaning fl uid.
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