Technical Support - Kensington sd200v Instruction Manual

The display on my external monitor is blurred.
We recommend that you auto-adjust the external monitor once in a while
to realign its settings with the video output of the Docking Station. This
action should fix most of the issues related to the quality of the video on
the external monitor. Refer to your monitor's user manual for instructions
on how to do the auto-adjust procedure.
The external monitor connected through the Docking Station is
flickering.
Flickering is usually associated with CRT monitors caused by a low refresh
rate. Always try and use the maximum refresh rate available:
• In Extended (dualview), increase the refresh rate of the external
monitor.
• In Clone mode, increase the refresh rate of your notebook screen,
which will in turn increase the refresh rate of the external monitor.
For supported refresh rates, see "Adjusting Video Settings," above.
Audio
I cannot hear anything through my notebook speakers.
Some notebooks default to the USB audio when the Docking Station is
connected, disabling your notebook's built-in speakers. To enable the
speakers:
1 Open the Control Panel and select Sounds and Audio Devices.
2 Do the following for your operating system:
• For Windows VISTA: Select the Playback tab, and then select a device
that is not USB Audio.
• For Windows XP: Select the Audio tab, and then, under Sound
Playback, select a device that is not USB Audio.
Note: You must close the application currently using the audio device and
restart it to enable this change.

Technical Support

Technical support is available to all registered users of Kensington
products.
Web Support
You may find the answer to your problem in the Frequently Asked
Questions (FAQ) section of the Support area on the Kensington website:
www.kensington.com.
Telephone Support
There is no charge for technical support except long-distance charges
where applicable. Please visit www.kensington.com for telephone
support hours. In Europe, technical support is available by telephone
Monday to Friday 09:00 to 1:00 (Central European time).
• Call from a phone where you have access to your docking station
• Be prepared to provide the following information:
• Name, address, and telephone number
• Name of the Kensington product
• Make and model of your computer
• System software and version
• Symptoms of the problem and what led to them
Please call one of these numbers:
België / Belgique 0 7 0684
Canada 1 800 68 447
Denmark   87 6
Deutschland 011 679 119
España 91 66 8 
Finland 09 90 6004
France 01 70 0 00 41
Hungary 0 940 61
Ireland 01 601 116
Italia 0 487 114
México  1 00 7 00
Nederland 0 48 9868
Norway  70 8 01
Österreich 01 790 8 701
Portugal
Schweiz / Suisse
Sweden
United Kingdom
United States
International Toll
2-YEAR LIMITED WARRANTY
KENSINGTON COMPUTER PRODUCTS GROUP ("KENSINGTON") warrants this
product against defects in material and workmanship under normal use and
service for two years from the original date of purchase. KENSINGTON, at its
sole option, shall repair or replace the defective unit covered by this warranty.
Please retain the dated sales receipt as evidence of the date of purchase.
You will need it for any warranty service. In order to keep this warranty in
effect, the product must have been handled and used as prescribed in the
instructions accompanying this warranty. This warranty does not cover any
damage due to accident, misuse, abuse, or negligence. The warranty does
not affect any other legal rights you may have by operation of law. Contact
Kensington at www.support.kensington.com or at one of the technical
numbers listed above for warranty servcie procedures.
DISCLAIMER OF WARRANTY
EXCEPT FOR THE LIMITED WARRANTY PROVIDED HEREIN, TO THE EXTENT
PERMITTED BY LAW, KENSINGTON DISCLAIMS ALL OTHER IMPLIED OR
EXPRESS WARRANTIES INCLUDING ALL WARRANTIES OF MERCHANTABILITY
AND/OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT THAT ANY
IMPLIED WARRANTIES MAY NONETHELESS EXIST BY OEPRATION OF LAW, ANY
SUCH WARRANTIES ARE LIMITED TO TWO YEARS. SOME STATE/PROVINCES
DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS,
SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
LIMITATION OF LIABLITY
REPAIR OR REPLACEMENT OF THIS PRODUCT, AS PROVIDED HEREIN, IS YOUR
EXCLUSIVE REMEDY. KENSINGTON SHALL NOT BE LIABLE FOR ANY DAMAGES,
WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL,
EXEMPLARY, OR OTHERWISE, INCLUDING LOST REVENUES, LOST PROFITS, LOSS
OF USE OF SOFTWARE, LOSS OR RECOVERY OF DATA, RENTAL OF REPLACEMENT
EQUIPMENT, DOWNTIME, DAMAGE TO PROPERTY, AND THIRD-PARTY CLAIMS,
ARISING OUT OF ANY THEORY OF RECOVERY, INCLUDING STATUTORY,
CONTRACT OR TORT. NOTWITHSTANDING THE TERM OF ANY LIMITED OR
IMPLIED WARRANTY, OR IN THE EVENT THAT ANY LIMITED WARRANTY
FAILS OF ITS ESSENTIAL PURPOSE, IN NO EVENT WILL KENSINGTON'S ENTIRE
LIABILITY EXCEED THE PURCHASE PRICE OF THIS PRODUCT. SOME STATES,
PROVINCES AND COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS
OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES
YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM STATE TO STATE, PROVINCE TO PROVINCE AND COUNTRY
TO COUNTRY.
FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY
INTERFERENCE STATEMENT
Note: The Kensington sd00v Notebook docking station with video model
no. 41 has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 1 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
MODIFICATIONS: Modifications not expressly approved by Kensington may
void the user's authority to operate the device under FCC regulations and must
not be made.
SHIELDED CABLES: In order to meet FCC requirements, all connections to
equipment using a Kensington input device should be made using only the
shielded cable provided.
DECLARATION OF CONFORMITY COMPLIANCE STATEMENT FOR THE
KENSINGTON DOCKING STATION WITH VIDEO
The Kensington sd00v Notebook docking station with video model no. 41
complies with Part 1 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and () this
device must accept any interference received, including interference that may
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800 81 48
01 70 80
08 79 9009
007 949 0119
1 800  44
+1  484 91