Assistance Or Service; In The U.s.a; In Canada - KitchenAid T2RFWG Use & Care Manual

The ice cubes are hollow or small
NOTE: This is an indication of low water pressure.
Water shutoff valve not fully open? Turn the water shutoff
valve fully open.
Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.
See "Water Supply Requirements."
Questions remain regarding water pressure? Call a
licensed, qualified plumber.
If You Need Service
Please refer to the warranty page in this manual.
If You Need Replacement Parts
If you need to order replacement parts, we recommend that you
use only factory specified parts. Factory specified parts will fit
right and work right because they are made with the same
precision used to build every new KITCHENAID
To locate factory specified parts in your area, call us or your
nearest designated service center.

In the U.S.A.

Call the KitchenAid Customer eXperience Center toll free
1-800-422-1230, or visit our website at www.kitchenaid.com.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Referrals to local KitchenAid brand dealers.
Installation information.
Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
For Further Assistance
If you need further assistance, you can write to KitchenAid with
any questions or concerns at:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
14

ASSISTANCE OR SERVICE

®
appliance.
Ice is sticking together in the ice storage bin
It is normal for frost to be on top of the ice storage bin due to
normal opening and closing of the freezer.
It is normal for ice to stick together when it is not dispensed or
used frequently. It is recommended that the ice storage bin be
emptied and cleaned as needed. See "Ice Maker and Storage
Bin."
Off-taste, odor or gray color in the ice
New plumbing connections? New plumbing connections
can cause discolored or off-flavored ice.
Ice stored too long? Discard ice. Wash ice bin. Allow
24 hours for ice maker to make new ice.
Odor transfer from food? Use airtight, moisture-proof
packaging to store food.
Are there minerals (such as sulfur) in the water? A water
filter may need to be installed to remove the minerals.
Is there a water filter installed on the refrigerator? Gray or
dark discoloration in ice indicates that the water filtration
system needs additional flushing.

In Canada

Call the KitchenAid Canada LP Customer eXperience Centre toll
free 1-800-807-6777 or visit our website at www.kitchenaid.ca.
Our consultants provide assistance with:
Scheduling of service. KitchenAid
service technicians are trained to fulfill the product warranty
and provide after-warranty service, anywhere in Canada.
Features and specifications on our full line of appliances.
Referrals to local KitchenAid brand dealers.
Use and maintenance procedures.
Accessory and repair parts sales.
For Further Assistance
If you need further assistance, you can write to KitchenAid
Canada LP with any questions or concerns at:
KitchenAid Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
®
appliances desginated