White or Dark Lines in Printout
If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• Make sure the paper type setting matches the type of paper you loaded.
• Make sure you loaded the printable side of the paper correctly for your product.
• Turn off any high speed settings in your product software.
• Align the print head.
• If you continue to see horizontal bands or streaks in your printouts after cleaning and aligning the print
head, select Improve Horizontal Streaks in the Maintenance menu to finely tune the horizontal
alignment.
• You may need to replace the ink cartridges.
Parent topic:
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Print Head Alignment
Related references
Paper or Media Type Settings - Printing Software
Related tasks
Making Precise Alignment Adjustments
Selecting Additional Layout and Print Options - Windows
Selecting Printing Preferences - OS X
Related topics
Loading Paper
Replacing Ink Cartridges and Maintenance Boxes
Blurry or Smeared Printout
If your printouts are blurry or smeared, try these solutions:
• Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
• Use a support sheet with special paper, or load special paper one sheet at a time.
Solving Print Quality Problems
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