Samsung NX10 Quick Start Manual page 80

Before contacting a service center
Situation Suggested remedies
The TV does not display your
photos
Your computer does not
recognize your camera
Your computer disconnects the
The file transmission may be interrupted by static electricity. Disconnect the USB cable and connect it again.
camera while transferring files
The codec installed in your computer may not be compatible with the video files you want to play. Use QuickTime
Player or install Codec Pack Full.
Your computer cannot play
videos
80
Make sure that the camera is correctly connected to the external monitor with the A/V and HDMI cable.
Make sure that your memory card contains photos.
Make sure that the USB cable is connected correctly.
Make sure that your camera is switched on.
Make sure that you are using a supported operating system.
Using QuickTime ® Player 7.6
®
1. Install QuickTime Player 7.6 which supports MP4 (H.264 (MPEG-4.AVC)).
®
2. Play videos using QuickTime Player.
Using Codec Pack Full
1. Install the latest version of Codec Pack Full.
2. Play videos using the media player (Media Player Classic or Windows Media Player 11 recommended).
®
Install QuickTime Player 7.6 or K-Lite Codec Pack Full on Windows XP SP2 or later.
Depending on your computer environment, the video playback may be intermittent.
®